Turkish Airlines

Fleet


Customer reviews

8/28/2019 Alper Darendeli

✅ Trip Verified | Istanbul to London. As of today, I will not fly Turkish Airlines again unless I have to. Even though I paid 2 times the price, staff humiliated me at the airport for more than 2 kg. As of today, I will start the process to cancel all THY cards. Hizla Pegasuslasmakta olup Bugun itibariyle mecbur kalmadikca bi...

Read More
8/27/2019 Milena I. Ilieva

✅ Trip Verified | Sofia to San Francisco via Istanbul. I booked this flight back in March for my parent's first visit to US. I was beyond excited I have found such a convenient flight that will fly them to US. Today, I received 10 texts from Turkish airlines my flight has been changed. When I went to look up the option, duratio...

Read More
8/26/2019 V Kajashal

✅ Trip Verified | Rome to Doha via Istanbul. I was in my return journey. Airline gave me a seat separate from my family seating. When I approach Rome checkin, they informed that your seat will be corrected at Istanbul. But in Istanbul, no body available to respond. Flight attendant was not interested to help. At last my wife wa...

Read More
8/24/2019 I Bernhard

Not Verified | Istanbul to Mombasa with Turkish Airlines. The flight in Business takes more than 7 hours. The wide seats have a backrest recline of about 5 cm, no usable legrest. This seat model is about 40 years old. The most uncomfortable business seat for such a long flight of all airlines I used. Same seats on 5 hours fligh...

Read More
8/21/2019 Guler Banford

✅ Trip Verified | I had a round trip from Salt Lake City to Istanbul via New York in August 2018 returning September 2018. My return ticket was cancelled due to a hurricane and I tried getting my money back starting early September 2018 and got the runaround. Terrible customer service. One office said I can fly without any char...

Read More
8/19/2019 Mike Pai

✅ Trip Verified | Warsaw to Taipei via Istanbul. In-flight experience is average. Nothing more or less than expected in economy. Appreciate the 3-3-3 layout in economy on the B777, meaning marginally more room than the traditional 3-4-3 on some airlines B777. Customer service is absolutely terrible. Baggage arrived 48 hours del...

Read More
8/17/2019 Attilio Rapisarda

Not Verified | Singapore to Catania via Istanbul. I wish I could give this airline and their airport staff a zero-rating. Horrible experience. Plane was late and I missed my connection. At the airport, I had to struggle for hours before they agreed to put me on another flight. Airport staff was unable to communicate in English...

Read More
8/16/2019 Abdallah E, Boeing 737-900ER (739) v2 seat 26F

IST-BUD flight , Plane was kept warm which was uncomfortable it being late summer,More legroom than the A330-300 i had connected on from a horrible 6 hr flight to IST. Good Legroom if you are upto 6" would not be comfortable after that tough. Not the Most comfortable ride flying into BUD,came in too High and descended too fast.

8/16/2019 Abdallah E, Airbus A330-300 (333) seat 7A

Legroom in 7A and every other standard economy seat is short if you are 5'10 or above. The Leg rest makes it worse.They usually fly the 777 on the route i was on but had some equipment changes. Seat back is okay not that comfortable. Only Good thing is the 2-4-2 layout which makes the plane feel less crammed compared to the 777....

Read More
8/16/2019 J Mee

✅ Trip Verified | Los Angeles to Samara via Istanbul. My final destination was Kazakhstan via Istanbul Turkey and Samara Russia. My wife and I do not need a visa to enter Russia; however, we found out in an airport before checking in that our new born baby need a visa to enter Russia even if it is transit. Its our mistake that ...

Read More
8/14/2019 Syed Azhar

✅ Trip Verified | Istanbul to Boston. Our worst travel experience with Turkish Airline ever. We flew along with 2 kids(3 & 6 year old ) and had a food allergy. Individual Seat assignments: Our seats were confirmed 25D,E,F,G but they re-assigned seats for all of us separately(30D, 24B, 19J, fourth boarding pass got missing in ch...

Read More
8/14/2019 Shah Noor

✅ Trip Verified | London Gatwick to Istanbul via Dubai. My daughter's birthday was on the day we flew out from London Gatwick and I phoned them in advance to let them know this. They informed me to sign up to their 'Miles & Miles' membership so that they can provide a cake to my daughter in the plane. I did what was asked for b...

Read More
8/12/2019 Roy Meyer

✅ Trip Verified | On the flight from Kuala Lumpur to Turkey and on the return flight, the air conditioning was very cold, super uncomfortable cold. My wife and I both returned home with flu like symptoms, I received anti biotics for a chest infection from the long flight under such cold conditions. I was wearing suitable long p...

Read More
8/11/2019 M Morfaran

✅ Trip Verified | Milan to Mombasa via Istanbul. They changed the flights 5 times between the date I bought the tickets and the departure due to the opening of the new airport. Then they lost the bags of the full flight in their new airport in Istanbul! After 5 days we are still waiting for any information about our bags. They ...

Read More
8/10/2019 L Cahine

✅ Trip Verified | Paris to Kilimanjaro via Istanbul, returning from Zanzibar. The seats are not suitable for a trip of + 7h. This is definitely not a business class but it has the price though! No registration in advance possible: no couple seated together in Istanbul and here we go again in Zanzibar. Staff do not respond to si...

Read More
8/8/2019 S Mélodie

Not Verified | Montreal to Istanbul. I had my worst travelling experience in my life. They lost my luggage for 3 days. They did not give right information on the phone and they did not compensate the expenses due to the delay completely. The ticket price was more expensive than the other airlines and the provided services was d...

Read More
8/7/2019 Iryna Stynska

✅ Trip Verified | I had bought tickets for my flight from San Francisco to Kyiv via Istanbul in advance. Few days before the flight day I had called to Turkish Airline Customer service to double-check if everything has changed about my flight and the representative told me that they got only small updates about my way back tick...

Read More
8/5/2019 Abdallah E, Boeing 777-300ER (77W) seat 1J

The seat was comfortable. My main beef was that the sound cancelling headphone jack had a broken pin and could not be used, so no sound for the entertainment system. This was the second time that this has happened on this same flight so the issue was never resolved, despite complaining. The screens are really far away anyways a...

Read More
8/5/2019 Bashar Saifi

Not Verified | Very bad experience from this airline. Our route was Stockholm -- Istanbul - Sharm el Sheikh and back. Both flights to and from Istanbul to Sharm had been cancelled for no reason and we were forced to choose another flight one day later with long transit time (over 7 hours). We paid for seat reservation but no se...

Read More
8/4/2019 Katherine Dyche

✅ Trip Verified | I made a reservation for a pet from New York JFK to Baku via Istanbul. I was advised by Turkish Airlines representatives to make a reservation for the cat on the flight with Jet Blue. However, when I called Jet Blue to make a reservation for my pet from Sacramento to JFK, I was told that the airlines never doe...

Read More