T'Way Air

Customer reviews

10/20/2019 Mark Reeve

Not Verified | Seoul to Ho Chi Minh City. I have had to buy 2 flights and pay an 80,000 KRW baggage fee because of the incompetence of this airline, and particularly the website, which does not work. Neither of the two sets of log-in details I was given was recognised, and the first time the website screwed up the date, giving ...

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9/18/2019 Maryna Dymovich

✅ Trip Verified | Tokyo to Seoul. These amazing people who work for T'Way got me on the plane from Japan to South Korea even when there was a problem with my visa. They listened attentively and at the end came up with the solution that allowed me to get home in time to say good bye to my mom who died of cancer two days later. I...

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5/12/2019 E Yun

✅ Trip Verified | Osaka to Jeju. Buying a ticket online was difficult for foreigners. It's better to go with Jin airline if you're not Korean. The check-in process was long because we couldn't check in online. The aircraft was clean. The seat was extremely uncomfortable, it felt too upgright. The service was mediocre. Would not...

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1/30/2019 Guillaume Bally

✅ Trip Verified | Flying from Tokyo Narita to Seoul Incheon. Plane was had one hour delay and my friend and I did not receive any notifications, so we arrived at Seoul around midnight, train had stopped services so we had to take the taxi or freeze to death waiting for a night bus. T'way did not want to refund a part of the tax...

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7/18/2017 T Peck

✅ Verified Review | I flew with their domestic flight from Jeju Island (South Korea) to Gimpo Domestic Airport. T'way has been keep on changing their departure gate three times due to flight delayed about 1 1/2 hour. Cabin crews were quite attentive and good throughout the flight but their cabin was quite disappointing. Small l...

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3/24/2017 S Mahoney

✅ Verified Review | Osaka to Seoul. Very satisfied with the service of this low cost Korean airline. Check In was quick even though the line was long. Very helpful In finding info for my flight out of Seoul in their systems since I couldn't provide this required information. FA's organized, smiling and did their best with all t...

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