Ukraine International

Fleet


Customer reviews

10/6/2015 Filip Badziak

Warsaw to Kiev the plane was on time, Kiev airport is pretty nice, although it lacks a proper food court. We departed from Kiev to Bangkok without delay. We (a group of 8) were pleasantly surprised. Don't get me wrong, Ukraine International is not a nice or comfortable airline, but for the price I paid it was better than I expec...

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9/30/2015 Ahmad Aweidah

I was worried about this Ukraine International trip since we were going for a short holiday to Milan and I did not want to lose time on missed flights or luggage. However the price was so cheap in comparison with other options that eventually we decided to take the risk. Overall it was a very pleasant surprise. All flights were...

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9/2/2015 Tamari Kubetsia

Flew with Ukraine International Airlines from Tbilisi to London via Kiev. Very unprofessional and irresponsible. I was traveling with my mother, they lost our luggage and it has been 4 days. I have been trying to contact them, I have used the services of many cheap airlines such as Pegasus, Ryanair, etc. that proved to be, by fa...

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8/31/2015 Ayub Mamaniat

I can't believe it when I read positive reviews on Ukraine International Airlines! Some people must have very very low expectations. I thought I would book my trip with this airline as it was cheap, but that was a big mistake. The airline is worse that I expected. Thinking it was legacy international airline company I thought it...

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8/29/2015 Darel Bear

I often travel between London and Istanbul. Recently I have noted that Ukraine International airlines have become an option. Prior to booking my flight I read the reviews on UIA and as a whole they seemed less than complimentary. I'm always up for a laugh and a sense of adventure so decided to book IST-KIEV-LGW and was in for a ...

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8/28/2015 H Oberbeckmann

We flew the routing FRA-KBP-TBS-KBP-FRA for a vacation in Georgia in the last weeks and was satisfied. Except for a little delay on our first flight from Frankfurt to Kiev the flights were on time. On board the staff were friendly and helpful, snacks or drinks are not included, only water was available for free, anything else ha...

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8/26/2015 A Coogans

Online check in was unavailable but was given a choice of seat at the check in desk in Prague. The aircraft on the first leg was old and chartered from "Go2Sky Airlines" with their crew plus 1 Ukraine International crew member on board making announcements in Russian and Ukrainian. Seats were uncomfortable and the only free serv...

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8/17/2015 Marc Witty

Preferably never again. I flew Kiev-Amsterdan in August. Both ways got upgraded to Business, which sounds nice. However: Ground-Staff Kiev Borispol Airport: Very poor in English, grumpy and not friendly at all. Boarding airplane is terrible. Put into an extremely hot bus, no air conditioning whatsoever, waiting for 20 min. Long ...

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8/6/2015 Nataliya Vasylkevych

Never flying them again and discourage anyone thinking about it. My family and I had a round trip from Cleveland Ohio, USA to Lviv Ukraine in which we made stops in New York and Kiev. Our luggage was supposed to fly transit and we were supposed to retrieve them at final destination. We did not receive two of our luggages, and ha...

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8/2/2015 Sam Naguib

Flight from JFK to Kiev was cancelled on July 19th 2015 without notice. I learned that the flight was cancelled at the airport and went back on July 20th with all my luggage. The flight got delayed again until 12 am. No aircon on the plane prior to take off. Arrived to Kiev knowing that I missed the connection flight to Tel Aviv...

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7/27/2015 Chris Fellner

Oneway KBP-ODS for 1650 UAH/70 USD economy. Check in via online worked properly, security at KBP chaotic at domestic gates. Long bus ride to the aircraft without working A/C and probably 50 degrees. Boarding endless, delayed 15 mins. Seats more or less normal, possible to sit for people with approx 1,85. Service - free cup of wa...

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7/20/2015 Oleksii Maksimov

Clean and comfortable cabin. We were offered an option of upgrading to business class on board, and the cost was very competitive, so we agreed. The service was first-class, and so was the food. Even in coach class, the seats were much more comfortable than on our flight from Riga to Kiev operated by Air Baltic. Overall, an unex...

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7/18/2015 Anatoli Chernyaev

The staff lacked knowledge of the English language and basic knowledge of ethics. Being on a transit flight first, I had to move quickly to get out to my respective gate but the staff would not regulate the traffic of passengers leaving the plane, thus, making me be late and managing to board for the last minute. At my final des...

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7/16/2015 Joshua Meyers

The flight took off 30 minutes late, and arrived in Prague 35 minutes late. No accommodation was made by the cabin crew or gate staff for passengers with connecting flights. Cabin service was mediocre, and the cabin was rather uncomfortable. The plane appeared rather poorly maintained, as the intercom emitted a squeal of feedbac...

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6/29/2015 S Weisshappel

Online-check in worked properly (despite the fact that due to change of plane pre-ordered seats with more legspace were cancelled). Situation at gate in Kiev completely chaotic. Squeezed bus transfer to plane. Start with delay of approx.15 mins, because crew was held by angry passengers at border control. Stewards were not in a ...

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6/28/2015 Alex Dim

I used to fly with UIA a couple years before and it was not that bad. The only complimentary food available for economy class passengers is water, and everything else has to be purchased and paid for onboard flights. People ended up pulling their own stuff out of their bags to have a bite. I will pay whatever it takes to stay wi...

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6/17/2015 S Scott

I frequently and gladly fly "budget" airlines both domestically and internationally - I know what I can expect and what not to so by no means was I under the illusion that I was going to get a luxury experience. I flew from Athens (5.30am) to Kiev (laid over 2 hours) then on to JFK (arriving 2pm same day) for a total of 13 hours...

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6/16/2015 Sasha Guignard

Flight was from Beijing to Kiev on their 767 in Premium Economy Class. We left on time at 01.35 hrs and arrived into KBP on time. Flight was full in Economy and just a few empty seats in Premium Economy. There were a lot of Chinese on board and announcements were also made in Mandarin by one of the cabin crew. The service was go...

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6/7/2015 Yevheniy Kahanovych

I used them 3 times within couple months and can say that they are fine to deal with. The ticket purchase online is trouble free. Their online check in is hit and miss because they often change plane configuration so don't bother yourself up to 4-5 hours before flight. Their bag policy is standard (23 kg free allowance) and thei...

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5/1/2015 Pawel Kucharski

TXL-KBP-IKA return. First time with UIA and what a nice surprise it was! Excellent price/quality performance. On board staff professional. All flights on B737 and on time or with small delays. On both legs to/from Tehran the last rows were empty so I had 3 seats to myself and actually had some sleep (it's a 4hrs flight). On olde...

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