Ukraine International

Fleet


Customer reviews

10/21/2018 Kyle Seagrove

✅ Trip Verified | Kiev to Tbilisi return. The fare rules are very clear, the website is informative. We booked the seats we wanted, and checked in online. The aircraft is new, seats are actually pretty comfortable. I don't care if I don't get food on a short haul flight, I just want a comfortable seats. Overall, I was pleasantl...

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10/20/2018 Raheleh Tajik

Not Verified | Vienna to Tehran via Kiev. Never Again I Fly with this Airline. The flight cancelation caused me great difficulties. The airline provided minimal information and facilities to us and even the airline representatives were not present. No lounge or hotel was provided to us and i was forced to spend the night until ...

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10/16/2018 SeatGuru User, Boeing 767-300ER (763) seat 2K

Who designed these seats?!! They are the tightest seat known to man and they're even tighter than economy class seats on some airlines. And what's worst is that there are 8 seats per row on this old jet. Very disappointing Business Class for an airline that's large and has a widebody fleet on international routes.

10/10/2018 SeatGuru User, Boeing 777-200ER (77X) seat 16H

On flight to JFK it felt like I was in a "Cattle Car" on a 10 hour flight. Most airlines go 3-3-3 in 777 economy seating, but UIA goes 3-4-3. and front to back seating is tight also. Knees get crunched when seat in front of me reclines fully. It is sad that my E175 seat on flight out of JFK had more room.

10/9/2018 Laszlo Wagner

✅ Trip Verified | Budapest to Bangkok via Kiev. After reading negative reviews I was quite scared. But everything went smoothly. Luggage was promptly transferred despite only 1 hour transit time in Kiev. Crew was friendly. Food good. Drinks offered limited to orange juice and water, and entertainment only on shared screens, but...

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10/8/2018 T Steener

✅ Trip Verified | Frankfurt to Baku via Kiev. Worst airline ever. Wobbling chairs. Wobbling armrests. No legroom. Lot of delays on the outbound flights. Just a horrible experience. Only the staff was decent and quite nice. But besides that, definitely not recommending that airline.

10/7/2018 Lori Bell

Not Verified | Astana to Geneva via Kiev. Poor food, poor cabin (seats are like in economy-only difference is the empty seat, no audio/video) and rude staff. When I asked why business class were not boarded first, on the first flight the woman at the gate lied and said that such decisions are made by the airport - in Kiev, when...

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10/7/2018 K Sarawich

✅ Trip Verified | Toronto to Kiev. Ukraine International is undoubtedly one of the worst airlines we have ever flown on! Their check in procedures are primitive and draconian! Their online check in was totally unavailable to us and when checking in at the airport, the agent for the partner airline (Wind Rose) refused to check u...

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10/7/2018 K Sarawich

✅ Trip Verified | Toronto to Kiev. Ukraine International is undoubtedly one of the worst airlines we have ever flown on! Their check in procedures are primitive and draconian! Their online check in was totally unavailable to us and when checking in at the airport, the agent for the partner airline (Wind Rose) refused to check u...

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9/30/2018 S Karden

✅ Trip Verified | Amsterdam to Kiev. Never had such a bad travel experience. Our family was suppose to fly to Kiev from Amsterdam. The flight was delayed for 3 hours and finally when we arrived to destination we discovered that our luggage was not loaded. And not just our family, but probably 100 other families. When we tried t...

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9/30/2018 S Karden

✅ Trip Verified | Amsterdam to Kiev. Never had such a bad travel experience. Our family was suppose to fly to Kiev from Amsterdam. The flight was delayed for 3 hours and finally when we arrived to destination we discovered that our luggage was not loaded. And not just our family, but probably 100 other families. When we tried t...

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9/29/2018 Alberto Valt

✅ Trip Verified | Flew Ukraine International from Bergamo to Bangkok via Kiev. Poor Entertainment, rude staff and tight seats. I cannot eat fish, I've asked for chicken, but the hostess told me "sorry just fish, You can try to exchange it with other passengers" and then she left the fish meal on my table.

9/29/2018 Alberto Valt

✅ Trip Verified | Flew Ukraine International from Bergamo to Bangkok via Kiev. Poor Entertainment, rude staff and tight seats. I cannot eat fish, I've asked for chicken, but the hostess told me "sorry just fish, You can try to exchange it with other passengers" and then she left the fish meal on my table.

9/27/2018 Bohumir Buso

✅ Trip Verified | Prague to Kiev. Everything was fine, no problems at all, everybody was kind. I even bought extra luggage in advance and I didnt have any problem at the airport.

9/27/2018 Bohumir Buso

✅ Trip Verified | Prague to Kiev. Everything was fine, no problems at all, everybody was kind. I even bought extra luggage in advance and I didnt have any problem at the airport.

9/15/2018 Thien Chau

✅ Trip Verified | Ankara to London LGW via Kiev. When I booked assistant service with the airline for my elderly mother flying from Ankara to London via Kiev, the lady on phone is pleasant enough, reminded that the service must be booked 48h in advance so this request was not confirmed. My mother was then shown online check-in w...

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9/15/2018 Thien Chau

✅ Trip Verified | Ankara to London LGW via Kiev. When I booked assistant service with the airline for my elderly mother flying from Ankara to London via Kiev, the lady on phone is pleasant enough, reminded that the service must be booked 48h in advance so this request was not confirmed. My mother was then shown online check-in w...

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9/13/2018 L Kaladitin

✅ Trip Verified | Kharkiv to New York via Kiev. The flight just didn't happen, they cancelled it 2 weeks before without specifying a reason. The planes are quite old normally, they have new planes but there are not many of them. Also they don't have free meal on short flights and there is no free baggage on short and medium fli...

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9/13/2018 L Kaladitin

✅ Trip Verified | Kharkiv to New York via Kiev. The flight just didn't happen, they cancelled it 2 weeks before without specifying a reason. The planes are quite old normally, they have new planes but there are not many of them. Also they don't have free meal on short flights and there is no free baggage on short and medium fli...

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9/12/2018 John Redmond

✅ Trip Verified | Kiev to Gatwick. Terrible airline. Could only book return with my daughter to collect her from Kiev but as she was not on first flight they cancelled her ticket and then when I was returning with her they charged me 350€. No refund, pure extortion. Avoid!