Airplane Boeing 767-300ER (76L) Four Class v1 United Airlines has 4 classes on board with total of 183 seats. Use airplane seat map to find which ones are more comfortable and which ones should be avoided.
|polaris (frmly first)||78||22||1 - 2||6|
|polaris (frmly business)||76||20||6 - 10||26|
|economy plus||34||18||13 - 28||71|
|economy||31||18||29 - 39||80|
One of the most comfortable seats I have ever had the pleasure of sitting in. Don't be fooled - this is a first class seat with business class service. If you want the full first class experience, fly a foreign carrier. Get these seats if you can while you can - they will be gone forever very soon.
This seat allows for considerable legroom. I always buy the bulkhead seat for long international flights. It allows me the ease of getting up without disturbing my neighbor and it gives me the extra legroom I really need to be comfortable.
Horrible aircraft, a real 1990s throwback. Puny screens, no video on demand, no power outlets, teeny tiny overhead bins that rain bags on peoples heads. Oh, but biz class has been thoroughly updated, so obviously United has shown who is important to them and who is not
All window seats on this plane had a large metal box underneath them, greatly reducing legroom. Old plane, old entertainment system (with like, 5 channels to watch), no power or USB at all.
The last row of seats reclines as much as any other. I really liked this seat.
Economy plus aisle seat. Old seat. Old entertainment system (small seat back screen). No power. Agree with all other reviews. Wifi personal device system didnt work - i could use united.com but unitedwifi.com mostly was in error mode. Prelanding snack was a weirdly hard croissant.
I flew on 11 October 2017. The layout is different than shown here; seat 17A exists as an Economy Plus seat, and there is no "gap" in Economy Plus with two rows than a bathroom; I believe the First Class seats are gone and it's all Polaris as well. The plane is modernized compared to the comments; I detected no underseat video boxes. Seemed like a fine seat to me.
Has a electronic/entertainment box on the right hand side under the seat above, reducing legroom
I had enough leg room, all these comments freaked me out untill I got into the plane and realized I was confortable enough!
Limited leg room due to "entertainment" power box in seat 20 K. Seat did recline - almost as far as regular seats. Area is very cold - dress warmly. The "entertainment" is a joke on this plane. A 9 hour flight and they ran the same movies over and over and over. Each movie ran continuously - so when we boarded, the movies were still in progress from the previous flight. Couldn't even see the beginning of the "entertainment". Agree with the pathetic screens, no power, and blah meals. We had booked - and paid extra for Lufthansa. Through codeshare, got stuck on this. Will NEVER do that again.
This is a terrible seat. There is a metal box under the seat in front of you leaving only half the leg room. Try this on a 10 hr flight!
Awful seat. No legroom. No recline.
all non asle seats have restricted legroom due to a box under the seat in front. You will have leg cramp and a pressure mark on your leg by the end of the flight. Not Cheap or Cheerful at all. Staff grumpy. United have developed a solid rubber croissant as your breakfast to welcome you to the culinary delights of Europe. I seriously considered keeping it and mailing it to United executives. Is this how they want their airline presented? A joke for the price!
ANY non aisle seat in economy (including window seats) has a metal box that obstructs the legroom under the seat in front by about a third. Expect to have leg cramp and a pressure mark on your leg from the limited space for your feet caused by this. Non Aisle seats should be all sold as restricted legroom. For the same price you could fly to the far east from London and arrive rested and fresh. Staff grumpy and rude. Cheap and Cheerful flying? Not cheap or cheerful at all.
The previous comments on the old style of this aircraft are correct. There is limited seat back entertainment offered as some of the newer aircraft. I will say that my wife and I flew back home on a 747-8 and the seats on this aircraft were more comfortable than the 747. They seem to still be made of metal instead of the carbon composite that the new airliners are using. We had plenty of leg room and the United staff were great. We would sacrifice the seat back entertainment for the comfort of the seat any day.
20b does have some recline as well as lots of legroom. So it's probably the best economy seat in what is otherwise an ancient cabin. Make sure to bring your own tablet/laptop because you're not going to want to use the postage sized in-seat screens. But note there is no in-seat power.
Though probably refurbished, this aircraft seemed very old and very unpleasant for a long (LHR-EWR) international flight. No power points in Economy (even Economy Plus); very small overhead bins (center bins are too small for rollaboards); and an antique video system with dinky screens. The latter are so dim that the crew asked everyone to close their windowshades to make screens easier to view. As a result, I sat in a dark, gloomy cabin for the entirety of an all-daylight flight. Also, SeatGuru correctly warns of possible limited recline in Row 20, but UAs website is very ambiguous. It clearly warned of limited recline on 20A/B/J/K but 20C-H were normal, yet I observed that the entire row reclined exactly the same. Not sure if all were limited or none were. And hey, why is there limited recline on this row anyway? Row 21 is not an exit row, so normal recline should pose no safety problem.
I flew United between EWR and GVA in the highly advertised Polaris Class. Well the overall experience it was like flying Aeroflot during the soviet times. Most of the staff very close to retirement, one of the two toilets out of order after 2 hours, food tasteless, definitely not frienly skies!
I want to stress that it is FREEZING! Like seriously it's probably the worst seat. I had to add 2 layers of clothes and still!
In my opinion, this is the best international plane for Economy travel in the United fleet for now simply because they haven't refitted them with those awful new narrow seats they seem to be putting in all of their aircraft. The overhead bins are tight and the IFE screens small and on a loop but if you want a reasonably comfortable economy seat for a long international flight, this is your plane.