Airplane Boeing 777-200 (772) v5 United Airlines has 3 classes on board with total of 292 seats. Use airplane seat map to find which ones are more comfortable and which ones should be avoided.
|polaris||78||22||1 - 15||50|
|economy plus||34||17.25||26 - 33||80|
|economy||31||17.25||34 - 53||162|
The seat has a larger foot well for extra comfort The seat is well isolated from the lavatory and the galley There is high traffic of economy passengers near the seat during boarding
Upon transferring to this flight connecting from intl. travel, I was expecting comfort equal to the 787. Instead, the new 777 Polaris seat was much less. The cabin was very cold for the first hour; there were no blankets of merit. I'd expected similar embellishments to the international flight since this was continuation of intl. itinerary. The Polaris pod is claustrophobic, with awkward ergonomics. The seat does not align with the little cubicle for foot support. The armrests are narrow and the seat in lie flat form does not have as much side-to-side space as the pre-Polaris seat, meaning you cannot lie on your side in a comfortable position. My overhead light could not be turned on from the handset - odd for a brand new cabin. The side reading light does not allow change in direction like the old bendable light. The overhead storage bin has an awkward angle and items tumbled out onto my wife's head when she opened her bin upon arrival at SFO. And did I mention - claustrophobic.
Hell on earth. This plane has the narrowest seats and the narrowest aisles ever. Flying 13 hours with every seat filled made it impossible to sleep without getting bumped every few minutes from the adjoining passenger, someone walking up the aisles, or the cart. I will avoid this plane at all costs in the future. Economy Plus was miserable -- I can't imagine what Economy must have been like
Huge improvement over old UA medieval 8-across business class. Only 4 across. Privacy great and much more storage space for personal items during seatbelt on times. All have direct aisle access - no more climbing over seatmate's legs. Only downside is that this is perfect for solo traveler but bad for couples - can't see or talk for latter. Finally - need to check seatmap for selection as "window" seats are alternating with one having seat next to two windows and seatside desk on aisle side while alternate has desk on side of partially obstructed single window with seat on aisle side. Either way there's at least some window light and they both have aisle access. UA has actually done something good for passengers!
As Global service members I expected more, and we weren't even told the aircraft had changed, so our seats were reassigned and they were not good ones I had 2D and husband had 1D. No privacy and the light stays on in the galley all night. The bar carts usually are stored in the gallery in front of 1D but the steward opted to move all food service to the major food galley behind us, so we were spared the constant noise. These would have been terrible seats if food carts had been left up there. I am slim but I felt like I was sleeping on a thin plank. Not sure I like this new set-up.
Modern business (Polaris) window seat. A little tight sliding into it, but it is very comfortable with a table on the aisle side
01/09/19 LHR-SFO. Seat 1A now seems to be used by the crew now as a resting seat for the pilot. 1A's storage bin is used to store supplies and crew bags. Odd numbered business seats have three window. Even numbered (angled) seats have one window.
As someone who loves aisle seats and lots of room, I decided to go with 38B when selecting my seat. However, before the flight, the plane was changed and the seat configuration was changed, but my seat assignment stayed the same. So instead of my valued aisle seat (and I had options to pick other ones), I ended up in the middle without any possibility to change. So beware, it may not be the seat you expect,
Even though the seat was near the bathroom, it wasn't an issue because you can't hear or smell it. The only thing that would suggest there was a bathroom would be the fact that every so often, people were walking towards there. Also, United Airlines offers a cart full of snacks for business class passengers to enjoy. They place it right in front of this seat; In between the bathroom and the bulkhead. Being so close to this food cart made it a much better experience. I was able to move back and forth frequently :)
If you have to sit in the back of the plane, this actually is a very good seat. There are only 2 seats on either side of row 51 but there are 3 seats in front so if you have the B or K seat you get double under seat storage. So you can put something under the seat and put your legs out or like I did put everything in the overhead bins and stretch my legs. Even though the Lavatory is fairly close the doors face the aisle and the back. Even though I've seen a lot of complaints about the new seats, I found them to be OK for regular economy.
This map on SeatGuru more correctly displays the actual seating arrangements of the Polaris® suites, whereas the diagrams on the United seat selector tools are very misleading. If there are two of you traveling together, you can sit parallel to each other with a divider n rows 2-4-6-8-10. If you are in an odd row, the divider is quite small and is on the far side of your additional table. On the even rows, your work table is slightly behind yo either to the centerline or to the windows. On the odd rows the work table is between you and the aisle, and can easily be used by the cabin crew to drop off beverages, etc while you work on the tray directly below your screen. This brand new configuration for the former three-class United metal 777s is a huge step up from the former 8-across business seats. Unfortunately, with only 5 aircraft converted so far, it is a crap shoot if you get this configuration.