Airplane Boeing 777-300ER (77W) v1 United Airlines has 3 classes on board with total of 366 seats. Use airplane seat map to find which ones are more comfortable and which ones should be avoided.
|polaris||75 - 78||23||1 - 18||60|
|economy plus||34||17||19 - 39||102|
|economy||31||17||30 - 62||204|
My first time to try United's new Premium Economy seats. I had previously had great experiences with this class of service on Lufthansa and Air Canada, so I was excited that United was now offering this option. It is so difficult flying economy on long international flights (over 10 hours), but the price of business class is just too much. This appears to be the happy medium. The positive is that there is considerably more legroom and width than economy or economy plus. It also has leg supports, a foot rest and reclines more than the lower level options. But after flying an 11 hour flight from London to San Francisco, I was surprised at the careless implementation by United. First of all, the arm rest on the aisle would not support my weight. The arm rest apparently is supposed to lower, but I could not use it to lean on when getting out of my seat or it would collapse. Does not speak well to the construction of these seats given that they are brand new. While the extra space is definitely appreciated (and I would select this class of seat again), there were other problems. Seat is too deep. I'm a medium height male (5'9") but my butt could not reach the seat back, which meant that I had bad seating posture for the entire trip, which is not good for the back. While the recline is better, it is still a little shy of affording a decent sleep. The headphone and outlet are very inconveniently located under and at the back of the inside armrest, making it impossible to see and use easily. The food was the same as economy, though alcoholic beverages were free. Service was no different than economy. Since it was a daytime flight, I did not avail myself. It does come with a little comfort kit (lip balm, eye mask, toothbrush and paste, socks, ear plugs). Overall, an improvement on economy that I will use in the future, but clearly done on the cheap and the lowest quality for this class of service among the airlines I have tried.
773: Pajamas are stored in compartment directly in front of 1G’s footwell. Upper shelf.
773: 9G. Great seat. Bulkhead row so large footwell and forward-facing seat. I think row 9 is a little more private than row 1 (not as much galley noise/traffic), but I still prefer the overall quieter forward cabin than the aft cabin of row 9. Note, the galley isn’t directly in front of row 9. There’s a pax self-service dining lobby there. So you don’t get the noise from the kitchen/service galley. However, just in front of the pax svc area is the aft galley for biz class. Some very small details: 9D has a bit more protection from lav bc the handicap lav is near door 2L, so you don’t have line of site to the lav door...where as you do from 9G. Minor. Another small detail abt sitting in aft cabin is Economy pax board thru door 2L which is aft of the fwd biz cabin. So by being in row 9, you have ppl walking by ur seat for 30 min as they board. A bit hectic. Fwd biz cabin is much more tranquil.
773: 2A. Horrible. Small footwell and weird angle. Only sit in odd numbered rows with seats facing forward. I'm 6' 3" and I didn't come close to fitting in this seat. Couldn't lie flat. My recommendation is to only select forward-facing seats (unless you're 5' 10" or under).
773: 1D/1G. Huge foot wells and isolated from aisles. Smaller fwd counter top space above monitor which I like bc FAs don’t stow inflight food/blankets on top of it. Same with row 9. The top of the middle seats in row 1 is no longer used for food. They put out pajamas and seat comforters. Not an issue. Minimal traffic. Galley is not an issue (light/sound). Wear your ear plugs regardless for uninterrupted travel. There are 2 bathrooms by door 1Left. No bathrooms by door 1Right. Because of seat configuration (i.e. counter top is to your left and suite wall protects you from passerby’s), traffic is not a concern for row 1. Row 9 is awesome too (visual inspection only). Also, the 773 has optional air vents at ea seat; unlike the 772 where you will almost certainly burn up throughout the night if you attempt to use the bedding. The overhead bin space at seat 9A was used by the FAs. They were constantly in that bin during the long flight. Not a big deal, but you may wanna pick the other side of the plane (9L).
773: 1D/1G. I sat in 1D. Huge foot wells and isolated from aisles. Smaller fwd counter top space above monitor which I like bc FAs don’t stow inflight food/blankets on top of it. Same with row 9. The top of the middle seats in row 1 is no longer used for food. They put out pajamas and seat comforters. Not an issue. Minimal traffic. Galley is not an issue (light/sound). Wear your ear plugs regardless for uninterrupted travel. There are 2 bathrooms by door 1Left. No bathrooms by door 1Right. Because of seat configuration (i.e. counter top is to your left and suite wall protects you from passerby’s), traffic is not a concern for row 1. Row 9 is awesome too (visual inspection only). Also, the 773 has optional air vents at ea seat; unlike the 772 where you will almost certainly burn up throughout the night if you attempt to use the bedding. The overhead bin space at seat 9A was used by the FAs. They were constantly in that bin during the long flight. Not a big deal, but you may wanna pick the other side of the plane (9L).
773: 1A. Caution. Despite this seat being a forward-facing seat at the window, it has probably 2-3” reduced pitch. At 6’ 3” it’s hard to lay completely flat. Your feet touch the footwell back wall and the top of your head touches the back wall of the seating area. Good for shorter flights where you want to see out the window and relax, but not ideal for long-haul sleeping. 9A has more room.
Horrible seat. No width in the seat due to tv screen in the arm rest. No window, no place to store your carry on items. All 3 seats in this row have 1 magazine holder to put their stuff. It is an exit row and lots of leg room though. Dont waste your money on this seat fir a 10 hour ride.
No overhead bin available
No overhead bin available.
Seat is a basic economy seat. But that's not what I am writing about. Even though United lists the aircraft as 777-300ER, this seat map does not match the aircraft scheduled for UA79, EWR-NRT. There is no other
I was reviewing the comments for this aircraft and noticed the overall displeasure for the Economy/EconomyPlus seating. It was interesting to note the number of statements saying they "wouldn't fly this aircraft again". I didn't choose this aircraft but United changed the aircraft from a 200 to a 300 without notice and they also changed my seat location. I have used this flight 40 plus times over the years but United seem to have reached an all time low with this aircraft and their service.
I really have no idea what United was thinking about when they change into this Polaris product. They have cut all the windows! Unless you are on a window seat (which is only the odd-numbered seats by the windows) you will not see anything when you fly. This is the most claustrophobic arrangement I have ever seen, economy class is better by comparison.
48G seat on my UA48 flight turned out to be hard to recline and noisy while reclining.
Flew from FRA-SFO with my wife in seat 1D, we had the center seats. Plus: the bigger footwell is really nice for a guy over 6' (I am 6'3") as the other rows have pointy footwells that cramp your feet together and make sleep near impossible. Big irritant: the switch to activate the center privacy panel is located right where your elbow rests, so I must have accidentally triggered it at least 15 times during the flight. Very annoying, poor design. United needs to fix this.
I avoid 3-4-3 when possible but given how cheap this flight was, I decided to do it. 39L actually was a pleasant surprise. The centre galley gives the set of 3 seats a spacious feel. The exit door is perfect for resting your legs on. Seat did not feel super tight itself and was better than other 3-4-3 777 flights I have taken, however the completely full cabin did feel tight. If you cannot snag 39ABC/39JKL and/or do not have economy plus access, I would suggest 50AB/50KL. Plane was only a year old, and I like the farm-style sink basin in the lavs; water does not splash everywhere. All in all, about as tolerable as you can get for 3-4-3 economy. I could manage another 12 hour flight in that seat.
Id really like to know what the designers of this super awkward Polaris configuration were thinking? Have they been high on something or were they just trying to squeeze as many biz passengers as possible into the 777-300? 6 A as all seats with uneven numbers are very odd seats that go against all rules of symmetry. It's all about bending around constantly. Hence after 12 hours sitting in it one feels completely twisted and should be rewarded with a gift card for a chiropractor or at a least a massage. Pheeew and the food, better not to even talk about it. Really bad! Flight FRA - SFO was on time. And what I kind of liked were the very grumpy, sometimes friendly old-school flight attendants. Unfortunately thats not enough. All in all a pretty poor business class product.
Because 24J is next to the lavatory, and because there is no under-the-seat storage, i found that people step on my feet a lot while waiting in line for the lavatory or otherwise congregating there.
seating in economy is terrible. absolutely unhealthy way to narrow. avoid this plane - and the companies who use it.
Having traveled many times on UA 48 until this new layout - I hoped this would be a good one. But unfortunately it is bad. Your feet goes into the cubby hole (just like the prev config) but this time you have the chunky tray table right above that space (between the monitor and cubby hole) - its a good few inches and you cannot move your legs as there is limited space above your legs. The seat is less comfortable too and so is the reclined position. You have to wear a seat belt and a harness belt during take off and landing (yes, they come around to make sure you have both on!). At the end of a 13.5 hr business class ride I am left with a back pain. As much as I didn't like the old config it was way more comfortable than the new one.