United Airlines


United Airlines Fleet

4516 United Airlines reviews

6/25/2019 Victoria Bannikov

❎ Not Verified | Portland to Buffalo via Chicago. Usually, I’m not a complainer. Plus its summer travel season. But this time I’ve had enough. Flight just got cancelled and moved from Monday to Wednesday. Pretty much we were stripped down 2 vacation days and missed the occasion that we planned attending. Then, we were put on dif...

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6/25/2019 Julia Spencer

✅ Trip Verified | Savannah to Newark. On a recent United flight (UA 138) that I had booked in February 2019 for a Flight on 24. June 2019, the following happened to me and other passengers, please note that several other groups of passengers experienced the same thing on this flight and have reported to have seen the same pract...

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6/25/2019 Giovanni Gonzalez

✅ Trip Verified | San Juan to Portland via New York. Always trying to take advantage of the customers by creating dumb policies. I've never had any problems passing through with my backpack but now United wants to charge me money for my backpack. The main reason that I bought a backpack is to carry it myself. United is a low cl...

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6/24/2019 Sarah Appelbaum

Not Verified | Baltimore to Los Angeles. This is hands down the worst airline to ever exist! My family and I were heading to LAX for a connecting flight to Kauai, but the plane we boarded had this clunking noise under our feet. The crew didn’t bother to call maintenance until everyone was on board and we were delayed by 30 minu...

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6/24/2019 H Garlen

✅ Trip Verified | Frankfurt to Raleigh Durham via Newark. I purchased a round trip ticket valued at $1,435 only to find out the day of my first flight that one leg of my trip was never ticketed. I had to call United Customer Service to get the issue resolved. They representative told me that the flight was full and there was no...

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6/23/2019 E Barkell

✅ Trip Verified | Washington to Winnipeg via Toronto. United was delayed for over 4 hours and I was only notified while checking in at the airport. (3 hours prior because it was an international flight) I arrived at the airport at 5 am and had been up since 3 am already. The plane was then delayed a total of 4 times pushing it ...

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6/23/2019 Joleen Shadle

Not Verified | We were supposed to fly from New Orleans to Houston, then board a connecting flight from Houston to Seattle. The flight from New Orleans to Houston flight time at first kept getting earlier so we weren't able to do the final vacation things we wanted to do, then when we got there the flight got delayed many times...

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6/23/2019 Maddie Troyer

Not Verified | United Airlines need to fix the problems on their planes, maybe make sure everything is going to run okay before you leave the gate after a 30 minute delay. No one wants to sit on the runway for 45 minutes just to be told we have to head back to the gate, but before we go to the gate we have to sit some more and ...

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6/22/2019 Nathan Gordon

Not Verified | Atlanta to Honolulu. I have to start off saying that when booking a flight a lot of times there is uncertainty because there is so much that you have to prepare for, but working with United Airlines customer service was the best customer service experience that I have ever had. In particular working with Lauren w...

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6/22/2019 A. Miller

✅ Trip Verified | What a horrible airline, I will never fly United again. We were supposed to have a simple 2hr flight to NYC from Chicago. We were delayed for hours for mechanical issues and then finally moved to the next day. We were unable to talk to anyone over the phone or at the United desk for 2hrs in line & on hold. Whe...

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6/20/2019 A Baysinger

✅ Trip Verified | Monroe to Elmira. I am beyond frustrated with United from the Unprofessionalism in telling someone they only needed to be there 30 min before the flight (she hadn't flown in over 10yrs) and closed the door (15min before flight) not allowing my mother to board, MLU rescheduled and confirmed her for the next fli...

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6/20/2019 Will Gro

Calgary to Houston with United Airlines. This is one of most inefficient airlines ever. Their front counter staff are slow, lazy and are the masters of wasting people’s time. Their operations manager should be fired! If you want to see clowns, you don’t need to go to the circus. Just sit and watch them work.

6/20/2019 Ellie Wilson

✅ Trip Verified | Greenville to Denver. I won’t book another flight with United. I was supposed to arrive in Denver last night. I sat at the airport with my family for 3 hours only to be sent back home due to “flight crew needing rest”. We got rebooked to this morning and have already been delayed 2 times. They have no compensat...

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6/19/2019 Abdallah E, Boeing 777-200 (772) v5 seat 9L

The seat has a larger foot well for extra comfort The seat is well isolated from the lavatory and the galley There is high traffic of economy passengers near the seat during boarding

6/19/2019 D Murtan

✅ Trip Verified | Montréal to Savannah via Newark. Worst trip of my life. Our first flight got canceled for scheduled crew problem. Our new first flight got delayed. Our second flight got canceled. We arrived in Newark at 11 pm, had to be back at the airport at 5 am and according to the airline, the only hotel available was at...

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6/19/2019 Calli Waite

✅ Trip Verified | I had an absolute horrible experience with United. My original flight was supposed to be from Boise to Denver to Newark to San Juan. I ended up getting on my on-time flight to Denver, but due to “weather” we were flown to Grand-Junction airport. This runway is not FAA approved and so when we landed something br...

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6/19/2019 H Cheng

Not Verified | Newark to Hong Kong. The flight was not very good. Cabin service was terrible and there wasn't a self serve bar. United also had a terrible meal and can never compete with Asian airlines. Singapore Airlines is way better. I don't get what's going on with United Airlines but it's just really bad. The seat was so u...

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6/19/2019 P Lam

Not Verified | Los Angeles to Tokyo-Narita. I believe United did a much better job on this trans-Pacific flight than when I last flew with them to Cancun in 2015. Overall, the food was good and they even allowed me to explore the cockpit. However, there were certain things United needs to improve on. The seat comfort was not th...

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6/19/2019 V Acevedo

Not Verified | United Airlines delayed a flight from Houston to Austin due to over filling the fuel tank, the airplane was already on the runway when they had to stop it before departing. This caused an hour delay for the flight from Austin to the connecting flight out of Houston. They knew this flight was delayed and why it wa...

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6/19/2019 Kayla Pope

Not Verified | United Airlines is by far the worst airline I’ve ever travelled with. They know absolutely nothing about customer service. I am flying from Austin to Honolulu today and I was supposed to have a connecting flight in Denver. I received a text last night saying that the flight to Denver had been delayed. I was suppo...

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