United Airlines

Fleet


Customer reviews

10/19/2019 H Sheare

✅ Trip Verified | Cedar Rapids to Bozeman. Horrible experience. I will pay extra for another airline. Flight in the morning scheduled to leave at 6am. Told us delay due to a leak. Came back on, told us closest mechanic is 30 min away. Told us numerous times on pa she had our backs and was working on rerouting people in order of...

Read More
10/19/2019 Corey Kelch

Not Verified | Upon arrival to Denver we found out our flight was delayed 13 hours, putting us at our destination at 8:15 am the following day. My family’s weekend trip to RAP for a fellow service members and dear friend’s funeral is ruined. It’s already tough enough traveling on a plane with a 2 year old, but now we have to do...

Read More
10/19/2019 Adrian Tan

✅ Trip Verified | Flagstaff to Toronto via Denver. Flight check in had an issue printing our baggage tags. We were then offloaded despite: 1) That it was their system that had an issue 2) The flight had been moved earlier without any notice Station manager at Flagstaff proceeded to blame us for not being ready 3 hours before de...

Read More
10/18/2019 J Carson

✅ Trip Verified | Houston to Tampa. I was forced to check my bag when there was plenty of available room. Additionally I fly with this airline every week & use the same bag, but the airline employee at the gate said my bag was too big. This is a huge inconvenience for me & the staff was extremely rude!!

10/17/2019 Abdallah E, Boeing 767-300ER (76L) Layout 2 seat 44D

EWR to LHR last seat at back of plane with limited recline but still found the seat comfortable and with good legroom, constant foot traffic though for people using the toilets

10/17/2019 sandra harrison, Boeing 767-400ER (764) seat 34D

my family were in 34 d,e,f we had no complaints at all. Plenty of leg room for us. The tv on my sons seat didn't work at first but after asking the cabin crew it was working within 5 minutes.

10/17/2019 sam sohsawang, Saab 340B (SF3) seat 4D

smooth flight but very loud noise

10/17/2019 sam sohsawang, Saab 340B (SF3) seat 4D

smooth flight but very loud noise

10/17/2019 Karl Northman

Not Verified | This is the second international flight in two months that has been canceled due to mechanical issues. I was redirected both times through connecting airports- all to no avail. Upon arrival, each of those flights suffered mechanical issues and flights were very very delayed, This is not the way to run a business ...

Read More
10/16/2019 A Carlez

✅ Trip Verified | Portland to Denver. We were traveling as a family to Denver from a funeral. As our tickets said “see agent” we went to go see our assigned seats also seeing if we can see if we can get some of our family put together. There is 7 of us as again it was for a funeral. As we tried to voice our frustrations to havi...

Read More
10/15/2019 G Morton

✅ Trip Verified | San Francisco to Newark. Due to aircraft change, my friend and I were downgraded from 1st class to Economy on this leg of our Business class flight from Australia code sharing with Air New Zealand. We were appalled when given a voucher by way of compensation with so many restrictions attached as to be practica...

Read More
10/14/2019 Paul N, Boeing 777-200 (772) v5 seat 21L

While you have a wider seat than in economy, when the passenger in the row in front of you reclines their seat, you loose at lot of space. It makes for a awkward situation if you need to get up, you literally have to roll out of the seat. This is a bad design decision on the part of United. If you are seated in Premium Plus be ...

Read More
10/14/2019 Tom Campagna

Not Verified | New York to Denver. I travel cross country at least twice per month with Southwest or JetBlue. I tried United Airlines on the last trip. Never again. The plane was unkempt, the Internet was spotty at best. No other form of entertainment. Older plane. Extra charge for luggage. Change fee was exorbitant. So many be...

Read More
10/14/2019 Stacey Antine

Not Verified | I’m very disappointed with the Basic Economy fare offering. I had the Basic Economy flight from LGA to Houston and then, connected to Austin. This class of service means you can’t check in online ahead, however when you arrive at the gate, you have unfriendly staff trying to get you to pay for your hand luggage c...

Read More
10/12/2019 Anurag Dave

✅ Trip Verified | Los Angeles to Mumbai via Newark. United's Boeing 787-10 is the best aircraft I have flown on a domestic route within US. My connecting flight from Newark to Mumbai was on a B777-300ER and it felt like a downgrade from B787-10. The three main differences that I experienced were: B777-300ER had a dense 3-4-3 s...

Read More
10/12/2019 M Peel

✅ Trip Verified | Tulsa to Denver. Terrible communication, for five hours we had no idea if our flight was even going to take off because they told us every two hours it would be two more hours. Terrible communication and worst airline.

10/12/2019 Milco Busker

Not Verified | I flew from Amsterdam to San Francisco on 23rd September. There was delay of 1,5 hours due to cleaning purposes. When Flying back to Amsterdam there was also a delay of 2 hours due to cleaning purposes. Is this just common policy, or is United Airlines (UA) inaccurately informing its customers? Seems like UA need...

Read More
10/10/2019 SeatGuru User, Boeing 757-300 (753) seat BADSEAT

One of the most uncomfortable seats I've sat in, and I'm a UGS/MM flyer. The full flight had few seat choices, and as a tall guy (6'1") I decided to try the front row. Terrible choice! 1) NARROW - The width of the seat is strangely small. I think this is mostly because the plane's body curves in and has a bump right where the ...

Read More
10/10/2019 Mark F. Fudge

✅ Trip Verified | Puerto Vallarta to Houston. I am fully disabled, my wife has very bad knees. We requested wheel chairs as we can not walk far. When in Puerto Vallarta they had wheel chairs ready for us at front entrance into airport. When we landed in Houston there no wheel chairs waiting for us or any other Handicap people o...

Read More
10/10/2019 M Smith

✅ Trip Verified | San Francisco to Tampa. United repeatedly forces me to check my carry on bag even though I paid for Economy instead of Basic Economy. They claim that all overhead bins are completely full, yet when I board the plane there is tons of empty space in the overheads. There is clearly no communication between the gat...

Read More