United Airlines


United Airlines Fleet

4516 United Airlines reviews

6/10/2019 Melissa Bradley

✅ Trip Verified | Los Angeles to Norfolk via Chicago. Over the years I have been increasingly dissatisfied with the customer service of United Airlines employees. So far I haven't really had an issue with flight attendants but the counter staff seem to be getting worse with every trip I take. This trip I was actually on an Amer...

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6/10/2019 J Soechting

Not Verified | My wife and I were flying to Italy for a wedding. We started our travel from Austin, Texas to Newark, New Jersey. Our flight was delayed 3 hours in Austin and caused us to miss our connecting flight to Germany in Newark. Not a huge deal, we understand delays happen and it’s not anyone’s fault. That’s part of trav...

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6/9/2019 Brandon Zimmerman

Not Verified | Chicago to Houston. My last ten flights with United have all been awful. Lost bags, delayed flights constantly, unfriendly service, my seat always has crumbs on it when I get on the plane. This airline is by far the cheapest. If there is a corner to cut or a cost to slash United will do it.

6/9/2019 Riya Shah

Not Verified | Orlando to Newark. Worst airline I have travelled so far. Firstly security staff on the airport is so less and due to that the queue was so so long. Firstly, the airline staff are not even ready to wait or inform us, secondly, they are so rude. We were stuck at security due to some reason, (because no staff). The...

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6/8/2019 Abdallah E, Boeing 777-300ER (77W) v1 seat 21K

My first time to try United's new Premium Economy seats. I had previously had great experiences with this class of service on Lufthansa and Air Canada, so I was excited that United was now offering this option. It is so difficult flying economy on long international flights (over 10 hours), but the price of business class is j...

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6/8/2019 Abdallah E, Boeing 787-9 (789) seat 27L

This is a window exit row seat, but about as bad as these get. BAD: The sidewall of the plane narrows here so there is less window side room than in a standard window exit row. And it narrows again in front of the seat, so there's less leg room than you would expect. And there's there exit door contraption, which limits it more...

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6/8/2019 Tania Center

Not Verified | Denver to Miami. Over 2 hours late, terrible experience! We were one of the first ones checking in and they couldn’t even give us seats together. Delayed twice and now that we are on the plane we have been waiting for over an hour.

6/8/2019 T Marsten

✅ Trip Verified | Minneapolis to San Francisco. The person who was at the boarding gate did not let me go in the airplane because of my backpack. She asked me to pay $60 with card but their card reader did not work. I am a senior lady with high blood pressure. I told her that I will lose another flight but she didn’t care. She ...

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6/7/2019 G Keale

✅ Trip Verified | Boston to Denver. Horrid. They lost my bag. They even told me that the flight was delayed whn it in fact was not. This is odd. Also, they have no entertainment and served not even a glass of water.

6/6/2019 Brittany Flanders

Not Verified | My family and I had a connection flight in Dulles International and it was a United Express. First off, the planes are old the the first one we were on (an Airbus) smelled like moth balls. The second flight, a smaller plane completely screwed up our seats. When we ordered the tickets online we entered in my daugh...

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6/4/2019 Abdallah E, Boeing 777-200 (772) v4 seat 48B

This seat should be green. It's obviously great for parties of two. But you can also place any carry-on items under seat 47C and have tons of leg room. You also have a huge aisle next to you and carts and other passengers go far to the right to go around 47C, so this seat is completely undisturbed and spacious. It is better th...

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6/4/2019 K Owens

✅ Trip Verified | Flight from Moab to Denver was 35 min late to arrival. At CYN they told us the flight was overbooked and were offering $1000 flying voucher to take a flight the next day. Finally start boarding plane and the stewardess and pilot had to count passengers 8 times to get the correct numbers. There were empty seats...

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6/3/2019 Abdallah E, Boeing 767-300ER (76L) Four Class v2 seat 20B

United's new (as of this writing) Premium Plus is a worthwhile purchase for those who cannot justify Polaris. Comfortable seat (table a little too close to body) with the right amount of width and recline. power outlet not in best place. Makes long haul flight tolerable, see preflight photo.

6/3/2019 Qi Yan

✅ Trip Verified | Pittsburgh to Newark. The flight get canceled. This is the third time in a roll (the previous two ones were substantially delayed). The lady at the podium was very rude to everyone including me. She rebooked the next day same flight, so 24 hours late. I asked if there is earlier flight. She said no. Then, I sa...

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6/3/2019 P Garilez

✅ Trip Verified | Buenos Aires to New York. Worst experience ever. I was told the plane had malfunction so that a new flight would be accommodated. I am sick and needed to get home. It took more than 24 hours to reach my destination.I was supposed flight directly. After another delay, I arrived in Miami and I was told by United...

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6/3/2019 Yesenia Cardona

✅ Trip Verified | Newark to Orlando. I bought a round trip for myself and my daughter. My daughter was not able to come with me one way but was able to come back with me. So I bought her a different flight one way and accepted to use part of the flight back. When I get to the airport I’m told that because we didn’t use one part...

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6/3/2019 K Blaser

Not Verified | Never fly with United Airlines. It took my husband and I twelve hours to fly from Boise to Denver and 3 different airports. We were moved from airline to airline and they forced us to check our bags because they crammed so many people into one plane. After a 12 hour day, they lost my luggage. I finally got my lug...

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6/2/2019 S Ruiz

Not Verified | On my flight from Newark to LAX the airline charged me for a bag (personal item only means a small purse, ridiculous, my small carry on luggage was “too big” which is standard in other airlines) but still let me carry it on board. I am coming back from LAX to Newark then I had to check in my bag again and not onl...

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6/2/2019 W Ducas

✅ Trip Verified | Los Angeles to Fresno. We stopped flying with United years ago because of the bad service, unprofessional staff, and every flight was delayed. Well, we decided to give them another chance just to see of things were improved. NO! It's gotten worse! We boarded the plane, and when it was time to leave the gate, t...

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6/2/2019 Mason Riso

Not Verified | New Orleans to Barcelona via Newark. I recently flew to Barcelona on the airline and they waited to tell us that our flight to Newark was canceled 30 minutes before take off so we hopped on another plane to get there. When we got there we found out that our flight to Barcelona was delayed by a few hours. Then whe...

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