United Airlines


United Airlines Fleet

4516 United Airlines reviews

6/1/2019 Suzan Abadian

✅ Trip Verified | Frankfurt to San Francisco. An international flight was missing three FAs, for whatever reason. The food was inedible. I took this flight 10 years and United’s overall quality has seriously plummeted due to cost cutting measures.

6/1/2019 Carlos Mendez

✅ Trip Verified | Newark to Ft Lauderdale. Several delays, every time i fly with United its always delayed. They have the slowest boarding and process. I don’t think i have ever had a pleasant experience with this airline.

6/1/2019 Susan Alexander

Not Verified | Washington to Boston. When checking in I asked the assistance of a United representative. The representative showed reluctance to help me and frustrated that I asked several questions and required help. The assistant told me I could not take my purse as I had a carry on bag. I did not know this was an issue befor...

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5/31/2019 Abdallah E, Boeing 787-9 (789) seat 18C

The 787-9 used on the flight from Sydney to Houston direct has seats in Y+ and Economy that have only a couple of inches of recline. In fact, at the end of the flight, the attendants did not have to tell people to adjust their seats because they all looked upright. And they were. For a 16 and a half hour flight, this is disgrace...

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5/30/2019 Abdallah E, Boeing 757-200 (752) v1 seat 38C

The last 3 (38, 39 and 40) rows cannot use the overhead bin to store luggage, as those are restricted for the crew.

5/30/2019 S Geer

✅ Trip Verified | Flagstaff to Denver via Chicago. Both of my flights were delayed, first one from Flagstaff to Denver had a 1.5 hour delay. Was told it was a maintenance issue, and they had to call a mechanic up, which took him about an hour to get to the FLG airport. We were de-boarded and went back to the gate while we waite...

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5/30/2019 Kristin Nelson-Izes

✅ Trip Verified | Washington to Portland. Of my last 5 flights on this airline they have on one way or the other, cancelled or were late taking off due to maintenance. NOT weather! Disgusting. Customer service re routed me at at $500 additional cost for car rental and said this particular subsidiary was the worst in their fleet...

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5/30/2019 Sara McCain

Not Verified | Flight UA3777 from Birmingham, AL to Chicago, IL was going well until a slight delay caused some of the flight crew to be very irritable. One flight attendant was very rude during the boarding process and became demanding in her demeanor towards the passengers. She kept rushing people into their seats, aggressive...

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5/29/2019 G Warton

✅ Trip Verified | Newark to Raleigh Durham. This flight was fine until getting to Newark yesterday afternoon. From there things spiraled downwards trying to complete the rest of the trip to Raleigh. Weather delays cancelled an afternoon flight with rescheduling on an evening flight. That also got cancelled with rescheduling for...

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5/29/2019 Brandon Meek

✅ Trip Verified | San Francisco to Lansing via Chicago. Definitely the worst airline I’ve flown with, they delay flights before it even gets to the airport. Shows lack of urgency and structure in organization. I would say book with Spirit or American because at least you don’t have to pay as much to be treated badly.If they fit...

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5/29/2019 Larissa Hunter

Not Verified | Austin to Grand Rapids. We haven’t flown with United many times before so we weren’t exactly sure how the Basic Economy checked bag policy worked. You have to pay $30 for every bag because no carry-on bags are allowed. While we were asking for help with numerous things in the lobby, the person working behind the ...

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5/29/2019 L Vitiello

Not Verified | United delayed the flight prior to having us board the plane. They then had us disembark after less than an hour. There were multiple additional delays before the flight was canceled. They left us stranded at the airport and had to change from a direct flight to a flight to Toronto with a five hour layover before...

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5/29/2019 Lori Thompson Price

✅ Trip Verified | Denver to Jacksonville . I was scheduled to leave for my daughter’s wedding on Thursday May 23 on a 6:23 AM flight. By 10 am it was determined the plane need a part. So United had it driven from Orlando to Jacksonville just so you understand that is a 4 hour drive. We finally took off at 6:30 PM. We were delay...

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5/29/2019 Mellyawati Mulyono

✅ Trip Verified | My flight from Toronto to Anchorage got delayed in Chicago for 1 full day. More amazingly, United Airline staff gave an explanation that the reason of delay is because of weather, while I know that other airline, such as Air canada still fly from Toronto to Anchorage as usual without delay. After that, staff ...

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5/28/2019 Abdallah E, Boeing 777-200 (772) v4 seat 3B

My wife and I flew from EWR to DUB on May 15, 2019. Service was excellent and food was very acceptable. My only complaint was that the middle armrest was very narrow and had no divider; thus if you are flying alone you will probably rub elbows more than once with a stranger. In addition while in the full recline mode the person...

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5/28/2019 Abdallah E, Boeing 757-200 (752) v1 seat 3B

Flight from DUB to IAD. Very good seat on this single aisle aircraft. Great service, meals, and video. Unlike on the 777-200 the middle armrest had a small divider. Both flight and cabin crew were excellent.

5/28/2019 Larysa Pavlovska

✅ Trip Verified | Miami to Chicago. Almost 5 hours delay. Refused to sit me and my husband next to each other unless you pay? Who will pay us for 5 hours lost time? Plane is half empty and we were not allowed to move. Never flying with you again! You are the only airline who sits people apart

5/27/2019 Rex Iwaskow, Boeing 737-800 (738) v1 seat 24C

Horribly cramped. Seat pitch much, much too small.

5/27/2019 David Hill

✅ Trip Verified | Washington to Lisbon, 25th May. This crew is a notch above any I have experienced, focused on service and team oriented. I was on the previous day cancelled Alaska 312 SFO To Newark. Feeling exhausted from that ordeal. (Alaska, too did a fine job of managing the crisis.) I couldn’t find my cell phone as I was...

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5/26/2019 R Deepan

✅ Trip Verified | Austin to Chennai via Newark / Mumbai. Never ever choose United Airlines especially where they have Air India connection. Though they claim that they have star alliance with Air India the service is pathetic and they will ruin your trip. I booked my flight from Austin to Chennai for my family (me, my wife 11 m...

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