United Airlines

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United Airlines Fleet


4516 United Airlines reviews

5/26/2019 Roy Wilkie

Not Verified | Seattle to San Diego. Hidden charges for checking a carry-on bag. If you take a carry-on bag to the gate, as you do with any other airlines, they will charge you $30 + a $25 fine for doing so. That's an extra $55 just for boarding a plane like normal with one carry-on. You are forced to pay the $30 fee for each c...

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5/25/2019 H Neile

✅ Trip Verified | Los Angeles to Lansing via Chicago. No TV screens to view during flight, internet was down, couldn't even stream on personal device. The snack was a pathetic tiny bag of wafers, asked for a diet coke, got a half of a tiny glass. About 2 swallows. Absolutely a joke. I will avoid flying United at all costs in th...

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5/25/2019 Melissa Navarro

Not Verified | I had a flight on United that went, not right, then down hill from there. It should have been a nice easy flight. Direct from Omaha to Newark. We ran into weather and had to land in Baltimore to refuel. Not a big deal, but they unloaded us while they refueled and waited for weather to clear. The loaded us back on...

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5/24/2019 Justin R, Boeing 777-200 (772) Three Class Intl v3 seat 4K

772 (2 Cabin - Old BusinessFirst Seats): Pajamas. Pajamas on this aircraft variant are stored just aft of seat 4K at the bottom of the larger crew closet.

5/24/2019 Justin R, Boeing 777-200 (772) Three Class Intl v3 seat 1L

772 (2 Cabin - Old BusinessFirst Seats): 1L. Nice seat. Large footwell with an L-shape cut out to accommodate curve of plane, but it doesn’t factor into foot room or recline. Good angle of seat to footwell (unlike 2B). Seat has 3 windows. Some storage area for crew stuff on top of monitor area. Fwd bathroom is on other side of p...

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5/24/2019 Justin R, Boeing 777-300ER (77W) v1 seat 1G

773: Pajamas are stored in compartment directly in front of 1G’s footwell. Upper shelf.

5/24/2019 Justin R, Boeing 777-300ER (77W) v1 seat 9G

773: 9G. Great seat. Bulkhead row so large footwell and forward-facing seat. I think row 9 is a little more private than row 1 (not as much galley noise/traffic), but I still prefer the overall quieter forward cabin than the aft cabin of row 9. Note, the galley isn’t directly in front of row 9. There’s a pax self-service dining ...

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5/24/2019 Justin R, Boeing 777-300ER (77W) v1 seat 2A

773: 2A. Horrible. Small footwell and weird angle. Only sit in odd numbered rows with seats facing forward. I'm 6' 3" and I didn't come close to fitting in this seat. Couldn't lie flat. My recommendation is to only select forward-facing seats (unless you're 5' 10" or under).

5/24/2019 Justin R, Boeing 777-300ER (77W) v1 seat 1G

773: 1D/1G. Huge foot wells and isolated from aisles. Smaller fwd counter top space above monitor which I like bc FAs don’t stow inflight food/blankets on top of it. Same with row 9. The top of the middle seats in row 1 is no longer used for food. They put out pajamas and seat comforters. Not an issue. Minimal traffic. Galley is...

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5/24/2019 Justin R, Boeing 777-300ER (77W) v1 seat 1D

773: 1D/1G. I sat in 1D. Huge foot wells and isolated from aisles. Smaller fwd counter top space above monitor which I like bc FAs don’t stow inflight food/blankets on top of it. Same with row 9. The top of the middle seats in row 1 is no longer used for food. They put out pajamas and seat comforters. Not an issue. Minimal traff...

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5/24/2019 Justin R, Boeing 777-300ER (77W) v1 seat 1A

773: 1A. Caution. Despite this seat being a forward-facing seat at the window, it has probably 2-3” reduced pitch. At 6’ 3” it’s hard to lay completely flat. Your feet touch the footwell back wall and the top of your head touches the back wall of the seating area. Good for shorter flights where you want to see out the window and...

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5/24/2019 Justin R, Boeing 787-8 (788) seat 1A

788: 1A. This seat is good. Sat here in both directions to CTU. Good isolation against the windows (2), but monitor and footwell don’t exactly match the angle of the seat bc of curvature of plane...so it’s a little awkward. However, sleeping is not a problem with no noticeable restrictions. Seat 1B gets hit by a very bright whit...

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5/24/2019 Christine Kick

✅ Trip Verified | Cleveland to Newark. United Airlines does not update their customers. Does not follow through on the expectations that they set. Their employees put blame on other employees at corporate or other locations. I fly United 6 times a month and they are delayed 5 out of the 6 times. If there was another airline I w...

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5/24/2019 Tracy Blank

✅ Trip Verified | I waited in line, just to print my tag for my bag for over 2 hours! I already had my ticket and paid for my bag! I and everyone around me missed our flights. And the best they could do is fly me out tomorrow with no refund! No apologies...nothing! There are no words how how unorganized, unprofessional, and unp...

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5/24/2019 L Carter

✅ Trip Verified | Phoenix to Cincinnati via Chicago. This was by far the worst experience I've had dealing with an airline. I was scheduled to leave Phoenix and head back to Cincinnati, but my flight ended up being delayed over 24 hours. I know delays happen and sometimes there is little that can be done, but I had just had my ...

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5/24/2019 Cathy Perez Perez

✅ Trip Verified | Denver to Los Angeles. This was the first time I flown United Airlines, and the best trip I had. Not that much more expensive but worth the extra little bit of money I paid, comfortable very friendly crew that helped me throughout the whole trip, super fast check-in loved watching a movie the whole way there m...

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5/23/2019 Kathie Velázquez, Boeing 787-9 (789) seat 7D

This is the best seat in the house, from my point of view. It’s an aisle of two middle aisle seats in the smaller 3 row section of business/first. Nearest the “generally” cleanest/largest bathroom. Service is a bit more relaxed. 3D isn’t a bad seat either though. Seats lie almost flat. The headrest keeps it up a bit. But it’s in...

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5/23/2019 C Neale

✅ Trip Verified | Jacksonville to Washington. I think I won't ever fly domestic economy flights by United again. On the way to Jacksonville from Newark the flight was delayed for 3hrs so my car rental was closed by the time we arrived. On the way back the flight was first delayed and then cancelled. Too much.

5/22/2019 Edison Williams

✅ Trip Verified | Arkansas to New York. Booked a combo flight via Expedia with Delta and UA for this week. My sister had an unexpected health emergency last week in NC. AA was the only airlines that responded swiftly with emergency pricing - we booked and flew out last Saturday and returned to AR this weekend. Remember - this w...

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5/21/2019 H Kizer

✅ Trip Verified | Denver to Omaha. I don’t normally write reviews, but today has been one for the books. Not only isn’t it clear why we had multiple delays, but no one (not even the pilots) know what’s going on. I got a plethora of messages saying I had a delay for unknown reasons (which I’m understanding of), but when it final...

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