Reseñas de clientes

4/3/2019 S Nolkan

✅ Trip Verified | Ft Myers to Vienna via Dusseldorf. Eurowings have terrible customer service, the lady I was on the phone with was rude and hung up on me. I was flying from Fort Myers to Vienna there was no meal or baggage included, they said I have to purchase the meal, so I was surprised. I paid $852 for the ticket through E...

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3/29/2019 Ashley Olheiser

✅ Trip Verified | Munich to Mauritius. I am a Canadian who was traveling from Toronto (YYZ) to Mauritius. I had a connecting flight from Air Canada to Eurowings in Munich, Germany (MUC). My 8 hour flight with Air Canada (Toronto to Munich) consisted of drinks, wine, snacks and 1 meal. Also a pillow and blanket were provided and ...

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3/24/2019 Abdallah E, Airbus A330-200 (332) asiento 11A

Quite comfortable, tremendous legroom, solid tables. OK space even when the person in 10 reclined fully. Slept solidly from the meal service (satisfying) 'til final approach, Dakar-Brussels. The flight was operated by Brussels Airlines but had the Eurowings livery, entertainment, etc.

3/23/2019 John Hunnisette, Bombardier Q400 asiento 11A

Beware Row 11 has no window. View is extremely limited

3/20/2019 Indira Deldum

✅ Trip Verified | Stuttgart to Sarajevo. I had a flight scheduled March 19th at 17:05. P.M. Came to the airport in order to check-in where staff told me that flight time has changed: departure is moved 2 hours in advance so I missed the flight. I haven't received any kind of information about this change: nor email nor SMS. Per...

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3/18/2019 B Serten

✅ Trip Verified | Nürnberg to Berlin. A very short but pleasant flight. The check-in at Nuremberg airport was fast and pleasant. The boarding was well organized and efficient. The flight started on time and arrived in Berlin 20 minutes earlier than planned. A very friendly and helpful cabin crew. I had heard a lot of negative a...

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3/12/2019 Mario Luna

✅ Trip Verified | Vienna to Rome. Booked Smart Class. Luggage Allowance is great. Snack served tasted horrible. Seats in a land bus is better. Cabin crew not friendly but not bad either. Gates not displayed in the airport screen until 5 minutes prior to closing.

3/11/2019 Georgi Dimitrov

✅ Trip Verified | My mom had to travel from Düsseldorf to New York I booked her round trip, After the booking I found out that with this company the luggage is extra. I get it its ur policy so I called in Germany to add luggage to her flight, Not third party i went on the website of Eurowings to get their contacts, now you peop...

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3/5/2019 Timothy Irvin

✅ Trip Verified | Vienna to Barcelona. Seated in 12F, an Emergency door seat over the wing. The flight left on time, and arrived 10 minutes early. The cabin crew were pleasant. The coffee was 2.50 €. When budget airlines work, they are fine. At least for short distance. I notice Eurowings get some poor reviews, I assume all revi...

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3/4/2019 Amit Kumar

✅ Trip Verified | Cologne to Zurich. Rude and unsupportive crew. Just smiles and say good morning, do not help the customers. I will never book Eurowings flight again. Unprofessional crew.

3/2/2019 B Mitchell

✅ Trip Verified | London to Puerto Plata via Cologne. Used this airline for the 1st time, and was unimpressed. This so called German efficiency is not the case. Emailed the following issues to Eurowings, Booked to have food on the flight and informed it had been done. On flight no food. I found the service not rude but sharp, (...

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2/28/2019 B Allan

✅ Trip Verified | Vienna to Stansted via Cologne. I read many reviews of Eurowings on this website which filled me with dread when I knew I was flying with them for the first time. Could this airline be as bad as Ryanair? My experience was anything but, they were punctual, crew were brilliant, bags on the belt when we got throug...

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2/25/2019 J Keene

✅ Trip Verified | Vienna to Birmingham. After a 13 hour flight from Phuket we arrived into Vienna to a 2.5 hour delay. The airline gave us 5 euros each for refreshments which we all know doesn't go very far at airports. Gate information appeared on the screen so we went through security to then have flight cancelled come on scr...

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2/24/2019 Melissa Bellotti

✅ Trip Verified | Bangkok to Milan via Dusseldorf. My flight supposed to be at 7.55am and the night before they sent me an email and they told me that my flight was cancelled and it would be at 2.10pm. they told me also to be there at 4am in the morning for the check in. Me and the other people spent more than 10 hours at the a...

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2/23/2019 P Meaden

✅ Trip Verified | Brussels to Stuttgart. No complaints at all. Polite crew and flight on time. Exactly what I expect from such a short flight. That said, this was the only positive experience I had with EW. Unfortunately our baggage didn't make it to Stuttgart. I then announced my baggage as lost at the Eurowings counter. This ...

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2/22/2019 S Geale

✅ Trip Verified | Awful service. We were denied entry onto the flight despite being at the gate 20 minutes before take off. Denied entry despite having time to get seated and listen to the safety announcements. We were forced to buy new tickets.

2/17/2019 N Marten

✅ Trip Verified | Barcelona to Cologne. The flight stopped in Toulouse as a passenger was feeling bad. The paramedics were waiting for us but the passenger left the plane walking. So the paramedics asked question about our stopping. They left after 15 minutes but we stayed 2 hours on the tarmac for no reason before taking off t...

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2/14/2019 JE Harding

✅ Trip Verified | London to Berlin. Chaotic boarding. Flight delayed. They lost my suitcase. It arrived a week later. When I approached them about the reimbursement for the clothes I had to buy, they agreed to cover the underwear. If I wanted to be reimbursed for a pair of trousers and a jumper, they demanded that I send the ga...

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2/8/2019 Juraj Spisak

✅ Trip Verified | Very disappointing. I had a 13 hour flight (Bangkok - Dusseldorf) on Smart fare but the journey was a disaster. Little leg room, no blanket or pillow provided, entertainment is extra 10 euros. The staff even go around and sell earphones for 3 euros. They are German and it felt like they were bothered when they...

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2/1/2019 Tahmina Chowdhury

✅ Trip Verified | Dusseldorf to Paris. Me and my son checked online, and the boarding time was 3:10 pm, we entered at 3:00pm, and they didn’t let us aboard and we lost our money. The supervisor was very rude and make us goes here and there. We will never use their service again. It is really unfortunate how they treat customers...

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