Lufthansa

Flota


Reseñas de clientes

9/22/2019 T Eldem

✅ Trip Verified | Munich to Montreal in Business Class. Having connected from Dublin, spent some time on the Senator Lounge which offers a great selection of food and beverages. Boarding was fairly orderly but started late. LH appears to be losing its discipline when it comes to on time boarding and departures. On board, the ha...

Saber más
9/22/2019 Abdussalam Muftah

Not Verified | Tunis to Columbus via Frankfurt. I am here trying to be fair and not let my upset cover all my review. I was calling Lufthansa customer service to select the seats for my wife. I called them 4 days before the flight time, they said we can't do that unless 23 hours before the flight. When I called them again on ti...

Saber más
9/21/2019 Abdallah E, Airbus A380-800 (388) asiento 89K

Most of the leg space for this is used by a media/metal box under seat 88K. It makes this seat extremely uncomfortable for long flights.

9/21/2019 Kent Gunnarsson

✅ Trip Verified | I tried to get mileage for travel from Singapore to Gothenburg in March 2019 and for a trip from Gothenburg to Hong Kong´in June 2019. Their website crashed every time I tried to register my flights. I created a support ticket and emailed several times but never got a reply.

9/20/2019 Cecilia Gitta

✅ Trip Verified | I took my dog with me on this trip and she is an ESA and I know that it is not recognized by interEuropean flights yet, it’s only recognized in the US. Now, before I took this flight with my dog I made sure the flight will be the most comfortable as possible for her. The rules are that dogs can fly in cabin as...

Saber más
9/19/2019 Dagmara Walkowicz

Not Verified | Really disappointed with Lufthansa business class seat. Its a joke for which one pays a premium price. The seat is narrow and offers no privacy whatsoever. I found it very hard and uncomfortable. When it was fully flat I felt like I was in bed with a strange man as there was a stranger seated next to me and I was...

Saber más
9/18/2019 Edwin Tan

✅ Trip Verified | Singapore to Panama via Frankfurt. Food isn't great. On the way back flying out from Panama to Frankfurt, they couldn't assign my seat number till boarding time (very odd). And by then they would replace my ticket entirely with "new" tickets after they have decided what seat to give me (which seems rather inef...

Saber más
9/18/2019 H Mardeer

✅ Trip Verified | Berlin to Frankfurt. Lufthansa cramped in more seats in its A320neo than into its predecessor with the most uncomfortable seat comfort I have ever experienced. Seat pitch is minimal. The seat comfort back from Berlin to Frankfurt in one of the front rows of an A321neo was better, this is classified as preferre...

Saber más
9/17/2019 Abdallah E, Airbus A380-800 (388) asiento 88A

The tray tables are in the armrests, making them immovable and slightly reducing seat width. However, the seats on this a380 area already wider than is typical for economy (18" as opposed to 16-17"). Additionally, this row is behind a bulkhead, meaning that there is significant extra leg room.

9/17/2019 Michel Perrin

✅ Trip Verified | We were confirmed in Business Class from Marseille to Vienna via Frankfurt via FRA on July 13. However we decided to fly earlier on the 9th. There were no Business class available and we accepted to fly on Economy class. We had to pay for re-issuing the tickets, even being downgraded (US$40,00 each). At MRS c...

Saber más
9/16/2019 Abdallah E, Airbus A380-800 (388) asiento 89A

Seat unsuitable for long haul flight. Due to silver boxes on floor next to forward seat legs - no foot rests and all three pax in row had less foot room. Seat was hard and cheap. Entertainment system substandard. Due to lack of value, lack of customer service (on ground and in air) and inferior inflight meals, I would never use...

Saber más
9/14/2019 Ajit Oberoi

✅ Trip Verified | Toronto to Delhi via Frankfurt. One of the best airlines I have travelled till now, but experienced low class service on my one trip with Lufthansa. Economy class passengers for any airlines are back bone base of customers and serving cold food and saying that they can't put it in microwave for economy has po...

Saber más
9/13/2019 Lyle Peircey, asiento 26D

Having this seat makes the long flight easier to tolerate. Not business but much better than coach.

9/13/2019 J Salinas

✅ Trip Verified | Nairobi to London via Frankfurt. Newer planes on this way back home. I had the same feeling of no soul during the operation. Boarding in Nairobi was chaotic. The A330 is newer and more comfortable than the A340 we had on the way in. Flights were on time, luggage arrived at destination without any issues. The o...

Saber más
9/13/2019 J Salinas

✅ Trip Verified | London to Nairobi via Frankfurt. Both planes were old and looked worn out. Professional efficient service. No WOW factor. I would not rate this airline as 5 star from my economy class experience, but I would describe the operation as technically perfect. Flights on time, luggage arrived at final destination d...

Saber más
9/12/2019 mcatau66, Boeing 747-8 asiento 24D

Paid for an upgrade from economy to premium economy wich proved to be a good ideea because of the extra legroom we got. Food was mediocre at best but service was better.

9/10/2019 A Martana

✅ Trip Verified | London to Madrid via Frankfurt. Flights were late. Transfer between flights was an stressful experience even travelling on business, despite knowing we were late no assistance was provided to facilitate the transfer; I was taken to the terminal by bus to find my way through immigration (thankfully e-gates were...

Saber más
9/9/2019 V Morrison

✅ Trip Verified | On the first segment the plane was nearly full and the boarding took a long time. An acceptable small cold lunch was served however I found it for Lufthansa quite poor that soft drinks and wines were served in plastic in the business class. Frankfurt to Brussels is a very short flight - so only something small ...

Saber más
9/9/2019 K Talina

✅ Trip Verified | Helsinki to Split via Frankfurt. Food was same that other airlines serve in economy class with plastic cutlery. No champagne (only really bad sekt) and wines seemed to be same as Economy. The worse thing was how they handled connecting passengers at FRA. We had a tight connection and the first flight was 15 mi...

Saber más
9/9/2019 V Morrison

✅ Trip Verified | My recent flight to Rome was via Munich. On both flights service was friendly and a continental breakfast was served consisting of several small servings of differents items - ranging from ham to a small piece of smoked salmon and a sweet but no fruit. For such short flights they were quite acceptable. However ...

Saber más