8/9/2012 Susan Song

Shanghai to Tehran return July 2012. Direct flight to Tehran. Economy class. Aircraft A310. Fare was quite good. Check-in fast. Cabin crew showed Iranian hospitality. No individual inflight entertainment but fairly speaking since the flight was at night. One toilet closed for whole trip the other two were not clean and almost ou...

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2/28/2012 F Ahmadi

DXB-IKA. A300-600 aircraft clean cabin with friendly flight attendants variety of meals were good but the quality of meal was very poor.

10/21/2011 Alan Clare

Madrid - Santa Cruz B747-400 economy. Checked in at Palma okay on connection but no through booking for seats. Check in at Madrid and Aerosur cabin luggage allowance less than originating airline (through ticket) so cabin bag removed and put in hold. Entering plane strong toilet odour throughout the cabin. Generally a very dirty...

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4/24/2011 Simon Smith

Santa Cruz to La Paz. The flight we were booked on was cancelled two days in advance and we were switched to a later flight. This flight was then delayed by over an hour and there was no information given as to how long the delay would be - the aircraft just didn't turn up. Once finally on board no acknowledgement of the delay b...

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1/1/2011 I Gerard

Zero: contact their reservation/sales desk by sending 7 emails in Spanish and English. To this day I never received any reply of any kind. Still don't have my reservation code so still unsure if my reservation exist. Have not travelled yet so can not rate on board experience.

4/20/2010 P Moreno

Buenos Aires to Miami with a delay in the output of Buenos Aires 5hrs. After a scheduled stopover in Santa Cruz in Bolivia suffered a further delay of 4 hours. In addition to this as the plane that took us up was very small for the flight he was forced to make an additional stop to fuel in Cali Colombia. The planes we had to tak...

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8/23/2009 K Beard

Santa Cruz to Cochabamba Cochabamba to La Paz. This airline tries hard to fill the gap left by the collapse of Aero Lloyd Boliviano but is still plagued by constant changes to schedules usually because the aircraft flying the international route (Brazil) is late in arriving in Santa Cruz and therefore delays the local flights. I...

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10/8/2007 A Gathercoal

Santa Cruz Bolivia to Sao Paulo Brazil - a saving of about $50US over GOL. At the airport check-in was easy. I recommend that you arrive early to avoid the impending line. The counter staff was as friendly and they did not charge me for my extra luggage weight. I was impressed by the 737 that AeroSur is using on this internation...

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10/4/2007 B Crowley

La Paz - Sucre in an ex-Mexicana 727. Ticketing process is manual and very slow - beware and get your tickets before the airport! We were handed a little snack bag as we boarded then served drinks on board - a great way to provide good service on a short flight.

9/29/2007 Allan Gathercoal

Santa Cruz Bolivia to Sao Paulo Brazil. At the airport check-in was easy. It pays to arrive early and avoid the impending line. The counter staff was friendly and they did not charge me for my extra weight (about 4 kilos). I was impressed by the new 737 that Aerosur used on this leg - most AeroSur flights use older 727. The flig...

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4/23/2007 M Dekkers

AeroSur has become the leading Bolivian airline after the breakdown of Lloyd Aereo Boliviano (LAB). VVI-CBB-TJA. Checking in took about forever and the Aerosur ground staff forgot to mention airport tax that still had to be paid. This was mentioned by security officers with only 15 minutes to go. We still made it on time despite...

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