Обзор Air France

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Самолеты Эйр Франс


1391 отзыв к Air France

7/1/2019 Leah Loeser

Not Verified | Paris to Florence. Air France lost track of my luggage during a connecting flight. When my bag was found, I was told it would be delivered to me later that day. When it wasn't delivered, I was "guaranteed" it would arrive the next morning. It has now been 2 whole days and I still do not have my luggage, nor have ...

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7/1/2019 Hanh Pham

✅ Trip Verified | Paris to Zurich. It was a short nice trip. It departed and arrived on time. Baggage claim was pretty fast. Food and drink were served during the flight, even thought its duration was only 75 minutes. The aircraft is very clean. In general, I felt highly satisfied and had nothing to complain!

6/30/2019 S Dalvorne

✅ Trip Verified | Nouakchott to Paris. Really really bad. Old plane, no hot water in business class. The entertainment was awful, you couldn't see a movie properly, it was blurred and the screen were so small. Meals were good but overcooked. The only positive thing was the professionalism of the cabin staff.

6/29/2019 Dick Christiaan

✅ Trip Verified | Air France shines with poor communication and even worst customer service. Arrived an hour late in Paris, had an hour and fifteen minutes transfer, I already warned them about that after booking our tickets, you give us a transfer that is too short, they said that this is never a problem, your connection flight...

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6/28/2019 I Dorcas

✅ Trip Verified | Kiev to Montréal via Paris. I really enjoyed my trip with them. The flight attendant were so mannered. The food was so delicious and so filling.The pilot too did a great Job. I will recommend this flight.

6/23/2019 Gyan Fernando

✅ Trip Verified | Short flight from Paris to London and so expectations were not very high. As expected, on a short flight like this, there was no in-flight entertainment. The seats were 3+3 and leg room was not very good. The boarding in CDG was very slow with long queues building up on the skybridge. Part of the problem was wi...

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6/21/2019 Abdallah E, Airbus A380-800 (380) место 2E

We had a fantastic experience in La Premiere. While the seats are not as "private" as those on the 777-300, they are incredibly comfortable and the service was excellent. I enjoyed having having a separate changing room; the sole bathroom for 9 passengers was perfectly adequate. My husband was in 2F (he is 6'5") and was equally ...

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6/20/2019 Rich Reams

✅ Trip Verified | Milan to Marseilles via Paris CDG. Lost our luggage for 3 days before we got it all back. Terrible communication, totally dysfunctional process, no one could tell us where our luggage was or when we would have it.

6/19/2019 Abdallah E, Airbus A380-800 (380) место 31A

Lots of room between the seat and the cabin side. Everything shows sign of age. There is no AC power socket and the USB socket does not even provide sufficient charge to keep a tablet going through the flight.

6/15/2019 Abdallah E, Airbus A330-200 (332) место 19H

CDG->SEA, yhis was on a newer or refurbished A330, not the older ones I have flown in the past, it has the "dressing room" style lights around the bathroom mirror. 19H is the rightmost seat in the center section, what is marked 19F on the old maps. This was a much-improved seat, newer entertainment system with a remote, seat tha...

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6/14/2019 SeatGuru User, Airbus A318 (318) место 2A

Bulkhead seat - no space to stretch legs under the seat in front.

6/2/2019 B Gadan

✅ Trip Verified | Tokyo to Paris. We were on our honeymoon and thought we would spend a little extra on a more reputable airline such as Air France. Our outbound flight from London Heathrow to Tokyo had no entertainment and we were kept in the dark the entire flight. We were told we would get compensation and an apology email a...

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6/1/2019 Abdallah E, Boeing 777-200ER (772) Three Class v2 место 21H

As mentioned by others the Premium Economy seats to not recline but just move a few cm forward and the backrest is also only moving a little bit but in a very unnatural position. Economy seats are fine. I recommend to mark all premium economy seats as yellow in the seatmap. This is far below standard. I upgraded to business, the...

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6/1/2019 Abdallah E, Boeing 777-300ER (77W) Four Class v1 место 26E

Premium Economy Aisle Seat -- hard seat, extremely limited recline, and very limited space for feet. Small TV screen. Only good thing: not noisy, far from toilet, separated by curtainf rom economy.

5/30/2019 P Veesten

✅ Trip Verified | Mauritius to Paris CDG on a Boeing 777-300ER. This flight wasn’t our first choice, as we were originally booked on a Air Mauritius flight, but were rebooked to this Air France flight because of the cancellation of the Air Mauritius flight (we knew this 2,5 months before departure). When we checked in online we...

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5/29/2019 Lilith Berdischewsky

Not Verified | I had a surprisingly stellar experience despite an overall horrific travel experience. I had booked my initial travel on business class on Polish Airlines from Los Angeles to Tblisi since it was the shortest flight in the duration of 18.5 total. It was on May 3th, 2019. By the time I got to Warsaw and waited for ...

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5/28/2019 Zafrullah Hamzah

✅ Trip Verified | Paris CDG to Dublin. Flight arrived earlier than scheduled. Good and smooth travel right from check-in to landing. As a platinum member of flying blue I also had access to the lounge in Paris. Good choice of food. The stewardess even introduced herself when we were on board and addressed me by name. A really l...

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5/28/2019 Zafrullah Hamzah

✅ Trip Verified | Another good flight with Air France. I booked last minute as my flight with Transavia to Orly was cancelled due to the general strike in France on the 9th of May. Upgraded at the gate to business class. Good collation served, well presented. Service impeccable just like what I have been accustomed to with Air ...

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5/25/2019 Yevheniy Kahanovych

✅ Trip Verified | Paris to Vienna. My recent flight with AF was a pleasure from beginning to end. Easy to use IOS app both at purchase and check in. Airport check in was smooth with no line at CDG T2F. Security line was longish, but not too bad. Hand luggage allowance is generous (12 kg). Boarding was fast and ordered, divided ...

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5/24/2019 D Sternate

✅ Trip Verified | Havana to Geneva via Paris in February 2019. Poor onboard catering, pursers dialogue and treatment, and staff friendliness, welcome and attentiveness. The story is so long that I regret writing it to Air France customer feedback. I will never travel again on this airline and is a shame that it partners with KL...

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