Аль Италия

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10/13/2019 Michael Barr, Boeing 777-200ER (772) место 22J

I am 6’2” and weight 180. This starboard aisle seat has such fantastic legroom and pitch that my legs could fully extended under 21J! Plus, when 21J reclined, there were still 2-3 inches between the setback and my knees. I believe this occurs because there are 1-2 more rows in the middle and port sections. The seats are well ...

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10/10/2019 T Ghalal

✅ Trip Verified | Belgrade to New Delhi via Rome. 7th October, 2019 was my birthday. And it was the worst birthday of my life. Thanks to Alitalia's customer service support staffs. I was supposed to travel from Belgrade (AZ591) to New Delhi (AZ770) via Rome. The first flight was delayed by almost an hour as a result missed the n...

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10/9/2019 Victoria Voss

✅ Trip Verified | I flew from Moscow to Palermo, with a transfer in Milan on October 3, flight number AZ7027. Upon arrival in Palermo, my luggage was lost. I contacted the Lost and Found, the staff promised me that they would deliver my luggage to the hotel early in the morning of October 4th. As a result, my luggage was deliver...

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10/7/2019 Lucia Arizzi

✅ Trip Verified | I booked a return flight to my mum who is unable to walk long distance. I arranged assistance at the airport and into the aircraft to help her to move during her trip. This was planned long time in advance. She was back from her journey and she did not have any issues in the other flights until she arrived at ...

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10/3/2019 D Allegra

✅ Trip Verified | August 28, 2019, I was traveling with my disabled stepmother and a child with scoliosis from Athens, Greece to Malta (AZ 717) with a change in Rome (flight AZ 884). The flight from Athens to Rome was delayed 2 hours and as a result, we missed our connection flight (AZ884) from Rome to Malta and had to spend 9 h...

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9/29/2019 B Carlino

✅ Trip Verified | Catania to Milan. My sister and I won't use Alitalia never again, for sure. We paid GBP 78 for our luggage allowance, however, they lost our luggage for days. My sister, that was visiting me in London, had to fly back to Buenos Aires without her original luggage and belongings. She had to buy new suitcase + ba...

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9/18/2019 Samantha Eve

✅ Trip Verified | I booked an Alitalia Flight from Genoa to Johannesburg for Monday 9th September. Flying out at 19:00 and arriving Johannesburg 9:00 on Tuesday 10th. While checking in for my first flight at 17:00 I received a mail that my flight from Rome to Johannesburg had been cancelled and I would be rescheduled on a flig...

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9/11/2019 John Lien

Not Verified | Toronto to Rome. The best part about taking the premium economy with Alitalia is the Priority Check-in and also the distinct compartment that separates the 18 seats from Economy and Business. It also has its own toilet although on our flight it was out of order. The seats were also a lot more comfortable than sta...

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9/9/2019 Abdallah E, Airbus A319 (319) One Class место 11E

Row 11 had 27" pitch, I measured it. My knees were touching the seats in front of me and I had a red spot on my left knee from the pressure. I am 6'4" tall, but 27" inches of pitch is not acceptable.

9/7/2019 Damien Spay

✅ Trip Verified | Geneva to Rome. Adorable personnel, helpful, I recommend this airline, my flight was cancelled one day ago and they allowed me to the lounge to wait, offered me breakfast and lunch.

9/5/2019 CaPe, Boeing 777-200ER (772) место 5G

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9/3/2019 Mayland R, Airbus A319 (319) One Class место 14D

At 6’1” There is no legroom. Everyone is very nice, but it is not comfortable. Fortunately the flight is short. Website also offered no ability to upgrade seat to economy comfort.

9/3/2019 Rishabh Chikker

Not Verified | Dusseldorf to Delhi via Rome. Upon arrival to Delhi, I was told my baggage was not boarded on the plane. They said it will be delivered by next flight. Next day, they said the baggage is misplaced or lost. Asked for me to fill long forms and give proofs of my residence, work etc. In the mean time I had to buy bas...

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9/2/2019 Davide Ardizzoia

Not Verified | Milan to Cagliari. Wasn't taking an Alitalia flight for years, and was expecting the worse. Funny enough, I've found decent service and reasonably clean aircraft, with good knee space. Flight attendants looked stressed, but didn't disappoint. Surely will choose Alitalia again, at least for short range flights.

8/28/2019 Wilbert Torsius

Not Verified | Amsterdam to Johannesburg via Rome. Where does one begin? Send delay information emails and confirmation after it already happened. Poor staff service, very unfriendly. No support to single mothers with children, can't even get receive a bottle of water on request. Everything asked seems to be too much of a hassl...

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8/14/2019 Jamie Beck

Not Verified | Our group of four took Alitalia from Chicago to Rome on 06/26/2019 and returned to Chicago 07/03/2019. We had a flight that left Chicago at 3:30 p.m. Once we took off the employees came around and gave us some food that was ok. By 5:30p.m. the employees told the passengers to pull down the window shades so the in...

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8/14/2019 J Yang

✅ Trip Verified | The worst airline ever. My luggage was lost on July 27. July 29 they called me to tell me they found my luggage and will ship to me. They never shipped but closed the file. Since then I have called and emailed and they have yet to reopen file which means my luggage will not be sent and no-one will look for it...

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8/13/2019 Christopher Rainbow

✅ Trip Verified | Bari to London via Rome and had 2 very different flight experiences. I booked my flights several months ahead of travel for my summer holiday and found the Alitalia site to be very efficient and user friendly. Alitalia emailed me a reminder to check-in online and so that side of things proved to be impressive...

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8/10/2019 Abdallah E, Boeing 777-200ER (772) место 29H

The previous comments was wrong. The seat reclined better than the other row, so I could enjoy good commfortability and the space in front was normal. Though the back was facing restrooms but not feeling noisy and no interference of pepole on que as they are to make line towards the back space of the aircraft.

8/8/2019 David P, Boeing 777-200ER (772) место 24A

The seat was very uncomfortable the screen was small and food was cold and very bad won’t recommend