Great economía plus Seat, plenty of legroom and wide and very quiet.
Not Verified | I booked my trip via AMEX Web Site to travel from the US to Argentina for the 2019 eclipse. My name on the ticket defaulted to the name on the card using my initials of my first and middle name. I noticed this today, a full two weeks before my flight from the US to Argentina. AMEX and I called Aerolineas Argentinas to update the name on the ticket. The only option was to cancel the flight and rebook to update the name on the ticket. The replacement tickets was $2500 more than the original tickets $3300, plus no refund of any kind. I can't afford to pay another $5500. In addition now I have to cancel 2 more round trip flights that I had booked with Aerolineas Argentinas for domestic Argentina flights for a total of $1500 and I have cancel 7 nights of hotel bookings with no refunds. I'm out $5000 just because the airline could not update the name from initials to my name. Maybe all airlines are like this, but never did I think such a simple change would cause me such a loss. The Aerolineas Argentinas agent first hung up on the AMEX rep and when we called back we got a different rep who seemed to know of my situation and he was unapologetic and extremely rude. He said while I was on the phone that he refused to speak with me.
✅ Trip Verified | Horrible service, flight from Buenos Aires to Rio de Janeiro supposed to depart at 18:20 on the 31st May 2019 and it was delayed to 2:15am the next morning, more than 8 hours waiting and no one knows anything, gave us a voucher to eat in a poor place called La Churrasquita. Should give a voucher that we choose where we eat, and a place to stay and sleep!
✅ Trip Verified | Buenos Aires to El Calafate. The flights were on time. We had a problem with a pilot strike on 30 April 2019, we had to pay for another night for hotel with no compensation. Airplanes were in good shape and clean. Seat were leather covered with good legroom. Inflight service for 3 hrs. 50 min flight was very basic. A cookie and a soft drink or water. In flight Personnel were friendly and professional. They offer upgrade action, but both times we did not accept our bid even though they had available seats. They were not great but were not bad either. Nice experience.
Of course, good, because it was placed in Emergency exit. But I have noticed that most of B's and G's in Tourist area have the Video entertainment devices where your feet should be, taking a lot of space. Regarding food and beverage, better take a sandwich with you from home.
al contrario de como figura en la imagen el 7d esta ubicado en ventanilla, la misma no estaba alineada con el asiento pero inclinandolo veia la turbina y el ala, el espacio para las rodillas esta justo, mido 1.76 y cuando reclinaban el asiento de adelante casi no me podia mover, el viaje de 45 min no amerita que sirvan bebidas o comidas
✅ Trip Verified | Cordoba to Buenos Aires. Very professional staff, the plane was clean. Even better now that they are not charging a lot like they used to, and providing a great service.
✅ Trip Verified | Dubious business practices from Aerolineas Argentinas - avoid flying this airline. Booked premium economy class tickets and were granted 2x32 kg on the first flight, however on the ongoing flight they only granted us 15 kg and the above amount had to be paid extra at the Airport. Neither the Ticket nor the Boarding Pass states as accustomed to from other airlines the weight of the approved luggage. Aircrafts were very outdated and worn, Crew and ground staff unfriendly especially if you are not Argentinian. Skyteam should seriously think about if excluding this airline from their network.
VIAJAMOS EL 16 DE ABRIL SALIENDO DE MADRID A LAS 20:10 HS. MUY CONFORMES CON AA, COMODIDAD DE LA UBICACION, EL SERVICIO, LAS COMIDAS, TODO EXCELENTE. EL A340, LV -FPV, TOTALMENTE ACTUALIZADO EN EL AÑO 2015 ESTA REALMENTE FANTÁSTICO EN SU INTERIOR
Buen avión, asiento confortable, ventana perfectamente alineada con el mismo,no disponen de pantallas
✅ Trip Verified | You have two terrible choices for flying within Argentina. Latam is a disaster (I'll post more on them - it is truly the worst airline I have ever flown), but not too far behind is Aerolineas. No video, cramped seats, no food even for sale, no beer or wine for sale (this in a country where wine is everywhere). The plane looked and felt dated and worn. Service is indifferent. By contrast, we flew them many years ago where food and beer/wine was complimentary. They have made a decision to go cheap, and it shows in virtually all aspects of the experience of enduring their product. In the US, this would be like flying Spirit, or in Europe, this would be like flying Ryanair. Yes, it is that bad - and I am not prone to exaggeration. At least Spirit and Ryanair don't pretend to be full-service airlines. Aerolineas does, which makes this is even more infuriating. Like I said, virtually all the domestic routes in Argentina are via Latam and Aerolineas. On top of that, almost all the flights go through Buenos Aires city airport (which is actually quite nice). But that means you will have a layover if you are going from one city to another within Argentina that does not include BA. In summary, choosing between Latam and Aerolineas is like choosing between being waterboarded or electrocuted. Just pick the cheaper option, eat before boarding, and just endure this torture.
It was alright not the best seat ive ever gotten been in the food service was good and the plane was on time.
✅ Trip Verified | They were essentially no frills and provided the mere basics on a flight. Granted, on a 1 hour flight Air France provides a drink and a croissant or similar pastry, whereas only drinks are provided with the same flight time. For a three hour flight, only a snack mix packet was served. Check in is very fast, boarding passes printed almost immediately, but the lines are long and people seem to turn up very late for their flights often, which means a lot of queue cutting. Boarding is mostly a mess, but bearable. Compared to LATAM’s lines though, Aerolíneas’ lines are relatively short. The 737MAX I flew was amazing. The engines were extremely quiet and the windows were large and gave a great view. The seat is the same as China Airlines. Legroom reasonable for short flights. One thing I am critical about, is that overhead bin space is very scarce. People sometimes have to store stuff 3-5 rows in front or behind them. Flight attendants were such a mixed bag, some were extremely friendly and open for conversation, and some didn’t greet you.
Buen asiento, mejor de lo que esperaba. Lo único para sugerir es que mejoren la base del asiento, es muy dura, no recomendable para viajes tan largos. Sistema de entretenimiento con variada programación. Buena atención a bordo. Comida 5 puntos (sobre 10).
O think it's the best seat on the plane.
Un avión limpio, standard.
✅ Trip Verified | Buenos Aires to Rio de Janeiro. Bad service. Asked to move to emergency row because the regular row is too tight for my size (1,93cm) and cause hurt to my legs. The answer was no because I have problems with my legs! Ridiculous. I frequently travel in the emergency row and I am fully capable. That discussion would not exist if they have normal space for legs.
I'm 6'0 tall, space was average, but service with this aeroline was absolutely fantastic. They just took too long to provide the food.
Coach class is ridiculously narrow. I'm 5'5 and I could barely cross my legs. There's a small business class, with 8 good seats. Service is OK. Business food is very poor.
Excelente el sistema de entretenimiento. La tripulación es excelente y muy amable, todos en realidad, desde los empleados del mostrador hasta los tripulantes. La comida es muy buena 8/10. Los asientos son buenos y pude dormir bien. El desayuno es EXQUISITO