Air Italy


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23 Air Italy Bewertungen

6/24/2019 Pierpaolo Poli

✅ Trip Verified | Milan to Sharm el Sheikh in September 2018. We flew Air Italy 737 Max 8 before it was grounded, on 2 business class tickets. The seat pitch was so small, that even the length of an Ipad could not properly fit. I complained with the airline, and was offered a 100 euro credit, which i refused. I was asking inst...

6/19/2019 Barry Kanasewich

✅ Trip Verified | Toronto to Naples via Rome with Air Italy. A very nice experience! The cabin crew were probably the most professional and friendly that I have experienced in many years. Completely bucking the trend of surly, and cheap service that most airlines seem to be offering now-a-days. The aircraft was modern, clean, an...

6/17/2019 E Kavani

✅ Trip Verified | Milan to Toronto. At Milan Airport you have to stay in a line which moves very slowly to get your boarding pass. If you like to check in online I believe you have to pay a fee.

6/16/2019 Abdallah E, Airbus A330-200 (332) platz 30J

30J had extremely limited leg room. The electronics box underneath the seat in front combined with the layout of the seat supports meant that there was no extra room beyond the width of both of my feet together, and it wasn't even quite straight ahead. The seat next to it (30K) had plenty of width, and the seat behind 30J did no...

6/12/2019 Jeffrey Gocke

✅ Trip Verified | New York JFK to Milan. I flew Air Italy for the first time and thoroughly enjoyed the experience. The customer service was outstanding. My cabin attendant was fantastic. Anytime, I requested something or asked a question, she was patient, knowledgeable and most kind. Normally, I fly business class but was not a...

6/5/2019 N Calbach

✅ Trip Verified | Los Angeles to Milan, the seat was ok though still cramped. Fortunately the flight was nearly empty and I got to rest my legs on the seat next to mine. The food was good, but I found the flight attendants were a little unprofessional.

6/4/2019 Edoardo Rabascini

✅ Trip Verified | Los Angeles to Milan. Customer service great. Both by telephone thanks to the excellent and patient Mrs Nardina who helped me get all the information regarding my special assistance. I also wish to commend the treatment received at Malpensa airport by Air Italy Supervisor and staff assigned to check in, who di...

5/11/2019 Michele Caforio

✅ Trip Verified | Milan Malpensa to San Francisco. First time I've flown Air Italy, quite a nice experience overall. The main topic they need to address is the web site, which, at least in December when I booked, was sometimes slow or not working in all areas. All the rest has been good, with on line check in easy, bag drop ve...

4/22/2019 M Mears

✅ Trip Verified | Milan to Bangkok. They appear to me to be a no frills Business Class. Food is poorly presented and attentive service non existent. One of the crew on the return leg was quite rude and uninterested. Upon boarding I walked past him and turned right towards economy but there are one row of business there in betwe...

1/10/2019 Giovanna De Maio

✅ Trip Verified | Naples to New York via Milan. Air Italy lost my suitcase and the customer care was impossible to contact. I called the number 078952600, they transfered my call and never answer, I tried to call back and they picked up and hang up right away. This is shameful! Customer care on facebook was handled by automatic...

1/8/2019 Georgios Vrontos

✅ Trip Verified | Milan to Dakar with Air Italy. Both flights were on time on new B737MAX8, seats were narrow and if the next seat was occupied you felt cramped. Legroom was 30in, we bought expensive LXseats (2 rows after business + 2 rows by exits). No IFE and for 6 hour flight could be a problem, our flight was a red eye one s...

1/6/2019 Matteo Bertoni

✅ Trip Verified | Milan to Bangkok return in business. A332 from Qatar Airways are very well mantained, clean, super silent. The flat bed seat is very comfy also mattress is provided together with full pajamas and slippers. Food top quality. Cabin crew service was fantastic, so professional polite and dedicated to their job. It...

11/6/2018 S Badefa

✅ Trip Verified | Miami to Cairo via Milan. I purchased through Orbitz Economy Premium for my trip with them. My ticket said that I can check-in up to two luggage and I will have priority boarding. When I got to the airport I was denied to check in two luggage even though both of my luggage were under 50 lbs each and that my ti...

10/28/2018 SeatGuru User, Airbus A330-200 (332) platz 3J

I had reservations about this seat as it first appeared to be less roomy than on the AY plane it replaced. The seat surprised me completely ! It was really nice. The galley proximity is not a problem as the business class is pretty small. There was not much disturbance from there.

10/26/2018 Yazeed Saleh

✅ Trip Verified | Miami to Cairo via Milan. My bags got delayed on the way there and on the way back causing me a lot of inconvenience, had to go out and spend money that I did not plan on spending buying clothes. I had to make a special trip to Cairo Airport to pick up my suitcase as they don't deliver, had to pay a taxi to th...

10/25/2018 C Fordan

✅ Trip Verified | I was drawn to Air Italy via an internet fare special $368 round trip from New York to Rome via Milan. The flight from Milan to Rome is currently operated by Qatar Airways aircraft. I purchased my ticket along with my daughter and her boyfriend. All flights, both directions, operated on time. Service was good!...

10/19/2018 SeatGuru User, Boeing 737 MAX 8 (7M8) platz 13F

Seat is immediately in front of exit row and does not recline AT ALL.

8/21/2018 Luca Rovelli

✅ Trip Verified | New York to Milan. Good flight, clean and tidy aircraft, poor IFE and bad headphones. Good meals but with a poor presentation. Friendly staff, with some ups and downs. They have to improve in some places in order to balance the best competition.

8/2/2018 D King

✅ Trip Verified | Flew Air Italy from Milan to Rome. Wonderful new airline with brand new airplanes. Cheap tickets, but great service on board. Even got a complimentary drink and snack. Very comfortable seats with adjustable headrest, even on our short flight. Also one of the cleanest airplanes I have seen.

7/28/2018 S Nalikov

✅ Trip Verified | Milan to Moscow. Worst services ever. Their online check in didn’t work for me. Tried to pay online for the bag couldn’t do it as well. At the airport paid 50 Euros, instead of 25€ online. Said that if I won’t pay I won’t fly.