Alaska Airlines



9/14/2019 Austin D, Bombardier Q400 sitz 6E

First time on a Q400. This seat has a fantastic view of the prop; really neat to see it start up!

9/13/2019 S Kan

✅ Trip Verified | Seattle to Anchorage via Juneau. Our connection flight at Juneau, AK was canceled due to mechanical problem, therefore we missed our Cruise boarding at Anchorage, AK. The crew at Juneau international Airport was so courtesy and kind enough to deal with the cruise line so we could board the ship at its next cal...

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9/12/2019 W Dawson

✅ Trip Verified | 1 hour and 20 minute flight from San Francisco to Las Vegas in First Class. I was expecting a service akin to British Airways Club Europe or Lufthansa Business Class. In fact the only service offered was drinks and a snack which consisted of a chocolate bar! Crew were polite, but as is typical of crew from the...

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9/9/2019 Abdallah E, Boeing 737-800 (738) Slimline sitz 9F

Leg room was fine but the seat cushion was too thin. After a long 6 hour flight from JFK to PDX it felt like a fell down a flight of stairs on my bottom! Seat width wasnt very good at all. NOT WORTH the extra $99

9/3/2019 Abdallah E, Boeing 737-900 (739) v2 sitz 34D

33D & 34D are the worst seats on this plane. Alaskan corporate greed at its best.

9/3/2019 Abdallah E, Boeing 737-800 (738) Slimline sitz 11F

Quite loud, despite premium status. Seat tends to be dirty with non-dry food marks (3 flights in a row). The extra fore/aft room helps, but the width is tight even for a medium build like me. Cushioning is fine, nothing special. Back rest is tall enough to rest your head on. Frequently the back rests will not recline at all due ...

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9/2/2019 B Kalsan

✅ Trip Verified | Anchorage to Seattle. Completely incompetent handling of missing baggage claim: the missing bag was found 5 days ago but I am still waiting for Alaska to send it to me. The bag is sitting in the Seattle baggage office but despite numerous emails and calls, they appear to be unable or unwilling to send the bag ...

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9/2/2019 F Davies

✅ Trip Verified | San Jose to San Diego. They aren't what they used to be. Early morning flight delayed 2 hours. No email, text or notification by app was given. First explanation was that pilots needed to have a mandatory 2 hr break from their list flight, then the explanation was the pilots flew into a different airport and ne...

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8/28/2019 B Jones

✅ Trip Verified | Pasco to Maui via Seattle. My son was asked if he wanted to go to Hawaii a few weeks ago. His best friend's parents were taking him to Hawaii as a graduation present from the year before and his girlfriend was going to go with him. She purchased her ticket back in March, and then because of school issues, was n...

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8/20/2019 K Carroll

✅ Trip Verified | Booked a RT ticket to Vegas from SFO. I upgraded our return trip seats to premium seats that promised 4" more of space for convenience. Our premium seats were exactly the same as the seats we had on the the way over Alaska Airlines flight that were just economy (Main).

8/19/2019 G Keiven

✅ Trip Verified | San Francisco to New York JFK. Dirty, outDated, no customer service & no perks whatsoever. No back-of-seat screens. They expect you to bring your own screen or rent a tablet from them. Very poor notification system for flight delays and changes. Flight attendants are rude and don’t care about guests comfort, d...

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8/9/2019 Tom Wright

NotVerified | Flew from Burbank to Spokane 8/2. Return was supposed to be 8/6 thru Portland. ALL four flights were late. The return flight from Spokane to Burbank via Portland was cancelled and had to fly to LAX then LYFT to Burbank to get my car. Horrible service, really screwed up airline. Never again. Shredding my Alaska cre...

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8/5/2019 H Weares

✅ Trip Verified | We had a flight from Seattle to Phoenix and then back again. On both flights, the flight attendants were amazing. We have a 1 year old who was very fussy coming home and the flight attendant gave us parents chocolate and were so sweet and patient with our crying baby. They came by with different things to ente...

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8/1/2019 T Tang

Not Verified | Los Angeles to Newark in first class. Unlike other first class i've been, they don't great you personally with any drink offers once you board the flight, there is tiny little water bottle on your seat and that will be it. Food is very basic, sandwich and soup, no salad/snacks/dessert, looks like fast food, but t...

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7/30/2019 Johannes Bols

Not Verified | I'm writing this on behalf of my dad, who doesn't have an online presence. After spending years convincing him that First Class was worth the extra money, this is what he has to say about his flight on Alaska Airlines Seattle to Newark, Saturday 26th July, 2019. "Crummy breakfast, and they didn't even offer me a ...

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7/28/2019 Abdallah E, Boeing 737-800 (738) Slimline sitz 3F

The seat is wide and comfortable. The seat pitch isn't much. Service was below par. I wanted to order the beef dinner and the stewardess said they were out and only the pasta was available! Who runs out of food selection in FIRST CLASS and there were only 12 seats! Then she told me we should've ordered our dinner preflight!...

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7/23/2019 O Ipek

Not Verified | New York to San Francisco. Flight should depart at 0700am. While waiting at the gate received an e-mail that the flight is reschedule to 03:45m! No announcement at the Airport and no customer service. The staff at ticketing counter is unpolite and shows no interest to help. Told just to call the hotline. There mo...

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7/22/2019 S Jackson

✅ Trip Verified | Seattle to Minneapolis. Alaska is joining the ranks of cheap airlines in loading the plane, then fixing mechanical issues while the plane is full. This particular issue is easy to spot during routine maintenance. We sat for 2.5 hours in the plane without A/C at near 95f in rear of plane, then deplaned after 2+ ...

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7/19/2019 Abdallah E, Boeing 737-800 (738) Slimline sitz 6D

Take note that row 6 has no tray tables from seast in front. Row ahead is first class and only two seats per row requiring tray tables to be stored between seats in row 6. This causes a more narrow seat and is VERY hot since you are enclosed in plastic. Our premium seats were switched without notice to this row. Doesn't feel lik...

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7/19/2019 R Mardon

✅ Trip Verified | Houston to Seattle. No wait at check-in, quick boarding, flight left on time, comfortable seat. Really great service from crew - very friendly, efficient and kind. Great food and drinks. Baggage delivered very quickly. Hard to fault - so much better then any US domestic carrier I have used before.