Alaska Airlines


Alaska Airlines Fleet

790 Alaska Airlines reviews

7/2/2019 Kari Pilgrim

✅ Trip Verified | Columbus to Vancouver. We had a cancelled flight out of Port Columbus. I’m flying alone with my son, so we paid the premium for first class and a more comfortable experience. When the flight was cancelled, we were rebooked in economy. That in itself is not the problem. We were offered, nor refunded anything fo...

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7/1/2019 T Holbrook

Not Verified | San Diego to Salt Lake City. The lack of training, lack of customer service caused us to miss our flight. Very incompetence people and they just don’t care. When you are there in plenty of time and it’s their lines and their staff that causes you to miss your flight, they need to compensate you in some way. We we...

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7/1/2019 J Talbot

✅ Trip Verified | San Diego to Salt Lake City. Do not use this airline, they are horrible and do not care about their passengers. We were there in ample time (2 hours). There were only two people working their check in, and the lines were extremely long. So someone told us to use a kiosk, another line and passengers were confus...

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6/30/2019 Sarah B Ballew

❎ Not Verified | I can’t believe you have to pay $10 on a 5-hour flight for an iPad from them to watch movies. On Delta it’s free. Service was terrible. I gave Alaskan way too much credit reading a Forbes report and other reviews. There’s no way they are the number one airline. Also, we had a connector with them, the plane lande...

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6/27/2019 Sandra McCoy

Not Verified | I booked a flight in April to attend my 35th class reunion in June. It was going to be a quick weekend trip back home. About 3 weeks before my trip I found out my mother (who I was going to be staying with) was diagnosed with cancer. I needed to fly out sooner than I thought so I called Alaska to see if I could c...

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6/25/2019 Brady C, Airbus A320 v1 seat 11D

Flight No: AS 1357. There is very limited leg room on this seat as it is located right behind the crew seat. I think there is a flaw on the design. Please avoid this seat whenever possible.

6/24/2019 Dede Croy

✅ Trip Verified | Dallas to Honolulu via Seattle. Alaska, you fly about a 3 star. It’s hit or miss to get a really wonderful, positive personality, flight attendant and or ticket counter worker. Today, we printed the bag tags at home. Using ink and paper and time. To get to the airport and have no way to attach the tags to our ...

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6/19/2019 M Peele

✅ Trip Verified | Seattle to Detroit. Purchased a ticket for an employee that had take a leave of absence to care for a dying parent. I decided to take another employee on the business trip and when I contacted Alaska Airlines, they informed me that the ticket could not be changed. This trip is over a month away and I cannot wr...

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6/16/2019 Abdallah E, Boeing 737-900 (739) v2 seat 34D

Avoid this seat all all costs, must be the worst on the plane and it is just horrible. I got assigned 34B, asked to move to an aisle and got 34A but the 3 toilets are there. It is so busy and noisy. There is no possibility of relaxing and you get all the smells of the toilets. People constantly knock the seats. It's quite shamef...

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6/13/2019 Simon Carter

✅ Trip Verified | Seattle to San Francisco. Do not fly with Alaska Airlines, their staff shortages made us miss our flights. We arrived nice and early to Seattle airport for a short hop to San Francisco onwards to Manchester, UK. We were first told to wait for the kiosks to check into our flight (check-in on-line was unavailabl...

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6/10/2019 Steven Liang

✅ Trip Verified | San Francisco to San Diego. Horrible delay by over an hour! Suppose to depart at 8.45pm but ended up departing at 10.35pm. Unacceptable! Staff was helpful tho but they could use more staff especially during times close to departure. Standing in the long line and TSA made me miss my flight

6/9/2019 Ryan Rodrigo

✅ Trip Verified | Tucson to San Jose via Seattle. The flight was initially delayed for more than an hour. Then an hour later, we were informed the entire flight was cancelled. Horrible experience as it ruined my plans to take care of business for the day. Spoke to a rep on phone to get flight out asap. Instead of going out of t...

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6/3/2019 Abdallah E, Boeing 737-900 (739) v1 seat 4D

This first class seat does not recline at all. It's a waste of money, especially for a red-eye.

5/31/2019 Mike Mapes

Not Verified | Ticket agent was beyond unhelpful. She went out of her way to slow down our check in process and she made sure no other agents would help us to make our flight. She noticed we were out of breath from running from the rental car area to the checkout to make our flight. She said we were very close to the cutoff tim...

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5/27/2019 C Mason

✅ Trip Verified | Los Angeles to Salt Lake City. Good flight with on-time pushback. Comfortable seats for a commuter flight. FAs attentive, Captain warned us about possibility of bumpy arrival on descent but smooth flight all around.

5/25/2019 Abdallah E, Airbus A320 v3 seat 32D

Last row of the main cabin has greater recline than any other row. The oxygen tanks have been moved lower and so the recline is actually pretty sensational.

5/25/2019 H Warton

Not Verified | Philadelphia to San Francisco. Absolutely the most horrible experience! They cancelled my flight 7 hours before it was to take off. They booked me on a flight that made me miss important meetings. They gave me all kinds of wrong information when I contacted them. They told me to go to the airport early in case th...

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5/20/2019 Alfred Pace

Not Verified | This is my fourth flight on Alaska in the last month. I am a regular, seasoned business and pleasure traveler, and fully acknowledge and have empathy for many of the challenges flight crew, boarding agents encounter on a daily basis. However, there are times when it becomes clear that the entirety of the system i...

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5/20/2019 Laurra McGregor

✅ Trip Verified | Seattle to Atlanta. I love flying Alaska. The service is excellent, the flight attendants are friendly & willing to go out of their way when asked politely - (I’m surprised at how rude passengers can be, and I still see them being friendly). On our last flight from Seattle to Atlanta it was a little strange be...

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5/19/2019 Ashley Pond

✅ Trip Verified | Portland to Santa Ana. I always fly Southwest. It's never great and the employees clearly hate their jobs. But the plane is always on time and gets me to my destination safely. Today I have been at the airport for six hours. Because the plane was having Mechanical issues. The Alaska flight I decided to take bec...

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