Thai Airways



10/24/2019 Stephen Mitchell

✅ Trip Verified | Tokyo Narita to Bangkok. I don’t know whether the biz class cabin on an A380 is too big but the service was shocking. Not a single towel served to me was warm. They seem to bring out the starters in a random order and with no drinks trolley I was left sitting with the starter and no drink to match. If you deci...

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10/22/2019 L Dasela

✅ Trip Verified | Milan to Bangkok and enjoyed a very packed but graceful flight back. I love Thai Airways because the quality standard was very high. The food for economy passengers is excellent, crew work hard thru' the flight and I dont' know of better value for money. I thank you and hope that your standards will not waver....

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10/19/2019 Laurent Verbeeck

✅ Trip Verified | We made a mistake in our booking of the return flight in November 2019 and immediately noticed this. Due to the departure just after midnight, we clicked the wrong date: one day too early. We contacted customer support immediately to report this and to get this solved. 2 days later, many phone calls and emails...

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10/15/2019 Sundeep Gupta

✅ Trip Verified | Osaka to Mumbai via Bangkok. My flight was delayed resulting in a twenty hour layover at Bangkok airport. The airline did not provide a transit visa or hotel. The ground staff were rude.

10/9/2019 Abdallah E, Boeing 777-300ER (77W) sitz 69F

The actual aisle gets a lot narrower from about row 68 for a few rows until the seats go back to 2-3-2 configuration, so I would avoid an aisle seat in this area in future as people kept bumping into me.

10/7/2019 Fitim Cami

✅ Trip Verified | I was overwhelmed by flying the new Airbus A350 and even more for the food, since Thai food is my favourite cuisine. My experience with Thai Airways couldn't have been more disappointing (food-wise) on both 'to and from' flights. My flight had a layover in Bangkok, which means I took 4 planes and 4 meals in tot...

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10/6/2019 E Dalgise

✅ Trip Verified | I would like to acknowledge Thai Airways for an excellent flight from Bangkok to Milan Malpensa. They show that flying in economy can still be a great experience: excellent attention to service, the best and most complete meals and drinks in flight. Its what flying could be about for many travelers. This is th...

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10/5/2019 Katy Smith

Not Verified | London Heathrow to Phuket via Bangkok. I would like to state that I used Thai Airways hearing that they were a good airline to fly with. Service was standard and drinks were given sparingly. Crew were not very friendly and overall I would have rather flown with another carrier. A380 aircraft no air vents and the ...

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9/26/2019 Rahul Anand

✅ Trip Verified | Travelled 1st week of September between Bangkok and Singapore - arriving from Delhi. Boarding was smooth, courteous staff, good food and beverages, ok seats, arrived on time. Overall a good experience.

9/26/2019 A Darnul

✅ Trip Verified | Delhi to Bangkok,check in was smooth, though I had chosen a seat during booking but at the time of checking come to know due to some problem they had changed the seat, and the given one was better than early one. Boarding on time, departed on time, staff looks little tired, good food and beverage, comfortable ...

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9/24/2019 Donald Imrie, Airbus A350-900 (359) sitz 16D

Service was exemplary, comfort of the plane first class, food was perfect, staff attention to detail second to none, one of the best if not the best business class seats and service I have ever experienced

9/16/2019 B Sawyer

✅ Trip Verified | Bangkok to Auckland. From check-in to leaving the plane we were not impressed. Tired looking crew that certainly do not know what a smile even is. Crew could not serve dinner quick enough - almost felt like it was thrown at us. Ran out of salty snacks prior to this, and crew member said he would come back with ...

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9/7/2019 S Varden

✅ Trip Verified | Perth to Chiang Mai via Bangkok. Good points: Highly attentive crew, excellent food and service - free-flowing alcohol for fellow fliers - and very smooth transit at Bangkok with a dedicated immigration lane, my bags checked through the Chiang Mai. The seating on the Airbus from Perth was disappointingly cramp...

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8/30/2019 Sergei Vilenkov

✅ Trip Verified | Bangkok to Moscow. It was really awful and disappointing. Aircraft dirty and in bad condition, Staff not friendly and not smiley to me. Very disappointing. Food for me was the worst food. The entertainment did not work well, with errors, just a few languages available. Maybe just a bad luck on this trip.

8/30/2019 Rafayel Gevorgyan

✅ Trip Verified | Bangkok to Frankfurt. I had a good experience with flights within Thailand with Thai Airways but this flight was very disappointing. I understand that the flight was fully booked and staff could be stressed with but the staff should understand that being friendly and polite is as same important as the security...

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8/25/2019 R Narandan

✅ Trip Verified | Vientiane to Bangkok on Thai Airways evening departure. The flight this evening was operated by HS-TER, a nine year old Airbus A330 named U Thong. As usual I had filled in my API information and checked in online. On arrival at VTE, I headed straight for the Internet check-in counter. Ground staff were on hand...

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8/24/2019 G Dupont

✅ Trip Verified | On June 23th 2019 I took flight TG 934 from Bangkok Suvarnabhumi to Brussels having a full flex ticket. When the staff brought the aperitive we didnt receive any salty snack. At lunchtime the air hostess asked what I would like to drink. I answered that I would like a glass of white wine with the starter and a ...

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8/17/2019 Leon Zerrun

✅ Trip Verified | Bangkok to Melbourne. I really enjoyed flying the new A350, despite that a few things made my flight experience unpleasant. Crew was nice but it felt like they were unorganized. I was asked if I ordered a special meal twice, and the FA said that someone ordered a special meal to my seat, 59C but the seat wasn’...

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8/14/2019 Y Gan

✅ Trip Verified | Bangkok to Brisbane. Thai Airways indeed a 5 star airlines with great cabin service. It all started from the airport lounge service. They provide 30 minutes free massage just across the hall from the lounge. This is something special I have never experienced before. My flight was delayed a little bit. There a...

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8/9/2019 F Barzile

✅ Trip Verified | Kolkata to Bali via Bangkok. Very good experience to fly again with Thai. Very good service on board, good space for legs and comfortable seats. I ordered a diabetic meal and it was very good. The only negative point of flying with Thai is the transit at Suvarnabhumi Airport in Bangkok. Not comfortable at all,...

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