Air Namibia

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Reseñas de clientes

9/27/2019 A Patterson

Not Verified | We travelled on Air Namibia after our travel company arranged substitute flights to Victoria Falls due to our Virgin Atlantic plane being delayed from London resulting in us missing our connection. Virgin were very unhelpful offering a new flight 2 days later! The trip with Air Namibia was excellent from start to...

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9/4/2019 R Heale

✅ Trip Verified | This is the worst airline I have ever flown with and their customer service is even worse. Less than 24 hours before I was due to fly I received an email from them informing me that these time of my flight would be changing and would now be 3 hours later. This would mean that I would miss my connecting flight,...

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8/1/2019 Gugu Duma

✅ Trip Verified | Cape Town to Windhoek. I am in total shock and horror. The communication channels for Air Namibia are incredibly inefficient. I have tried to call 8 numbers to try re-route a ticket, and there has been no connectivity or no answer from Cape Town offices, Johannesburg offices and even Namibia's offices (includi...

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6/24/2019 K Morris

✅ Trip Verified | Cape Town to Windhoek. Overall it was a very pleasant flight experience. The staff at the check-in counter were very helpful to change us to our desired seats because we had to check-in at the webpage of another airline (codeshare). The seats were comfortable with an average seat-pitch. On board were three opti...

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6/13/2019 Michael Katai

✅ Trip Verified | Windhoek to Frankfurt with Air Namibia. The ground staff were helpful to assign us the desired seats. The plane was quite new and provided a modern entertainment system (unfortunately with a smaller selection of movies compared to other airlines). The seats were comfortable with a usual seat pitch. The crew wer...

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3/2/2019 Martin & Renate Hilverkus

✅ Trip Verified | Cape Town to Windhoek. Never fly with Air Namibia, flew back to Frankfurt via Windhoek on 17.02.2019 after a four-week holiday in Cape Town. The problem actually started when checking in in Cape Town. We have never experienced such unfriendly and unwilling groundworkers who refuse work. The highlight of the ou...

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10/29/2018 N Ranelle

✅ Trip Verified | We were traveling from Frankfurt to Windhoek in the business class. A night flight. Several screens were not working in the business class. Others could not been switched off. 4 air hostesses, 3 woman (the oldest one was friendly I have to say) and 1 man. Unbelievable behavior of the crew (never seen in any ot...

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8/15/2018 R. Brunner

✅ Trip Verified | Frankfurt to Windhoek. Unfriendly crew and more than 50% of the entertainment systems not working. Air Namibia knows about the problem because there are reviews from moths ago describing the same problem. Obviously they do nothing against it.

5/16/2018 Gregory Epps

✅ Trip Verified | Windhoek to Jahannesburg. Excellent service, food excellent, great crew, comfortable seats and certainly a step above SAA. I travel 10 times a year to Namibia, and unfortunately I’m driven by frequent flyer programme loyalty, but as the said carrier continues to shrink its network, it’s going to be air Namibia...

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4/15/2018 Virignie Luppe

✅ Trip Verified | Paris to Windhoek via Frankfurt. We have flown Air Namibia a few times. Their inflight service and on-time arrivals were quite good. The way they handled connecting flights for us however was incompetent and the general customer service which was needed as a result, was incredibly poor. We booked our 13 year o...

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3/15/2018 Thomas Hallstein

✅ Trip Verified | Frankfurt to Windhoek. I try to keep it short, to summarize our experience with Air Namibia, based on a booked holiday, originally starting 24th of October. Original Flight Frankfurt to Windhoek on 24th of October cancelled with short notice we had to rebook to fly a day earlier, leading to additional costs fo...

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11/8/2017 L Sudel

✅ Verified Review | I have 3 flights with Air Namibia in December. First Johannesburg to Walvis Bay, via Windhoek : First leg was cancelled. A few days later I get noticed that my sons ticket from Walvis Bay to Cape Town also was cancelled. Now I worry for my last Air Namibia ticket from Walvis Bay to Windhoek. Is something up ...

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6/2/2017 Greg Epps

✅ Verified Review | First time with Air Namibia flying from Johannesburg to Windhoek. What a pleasant surprise. Excellent cabin crew, a complete meal served on a 1hr40 min flight, and on time. Henceforth I'll make Air Namibia my carrier of choice whenever I travel to Windhoek. Keep up the good work.

4/3/2017 S Wanella

✅ Verified Review | Windhoek to Cape Town. The food was plenty, attendants were friendly and firm in their instruction. A delay in boarding at Windhoek and no announcement that that was what was happening. Jerking and shaking as the aircraft took off, when I asked one of the staff he said "it was the wind, strong wind."

2/21/2017 G Anderson

✅ Verified Review | I was happy with the four Air Namibia flights of this trip (Frankfurt-Windhoek, Windhoek-Cape Town and back). Plenty of food and drinks, only one minor delay, everyone was nice and the price was great. However, at Cape Town Airport the check-in for the flight back opened way too late. There wasn't enough tim...

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1/28/2017 A Kyvan

✅ Verified Review | Durban to Windhoek via Gabarone. Various bad experiences on Air Namibia starting from purchasing the tickets. Such a rude agent in the office in Windhoek assisted me. After much unnecessary attitude and lack of willingness to help I got to purchase my tickets. The trip from Windhoek to Durban was absolutely ...

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12/30/2016 Agostinella Ribero

✅ Verified Review | Cape Town to Walvis Bay a week ago. Most luggage left behind in CPT with excuse that more fuel was needed. Flew back from Walvis Bay to Cape Town and not one piece on luggage of all the passengers arrived. Same fuel story given. No one can once again advise on when our luggage will arrive. Air Namibia is tak...

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12/29/2016 F Rachadian

✅ Verified Review | Frankfurt to Windhoek operated by Air Namibia A330. In general the flight went well. The A330 is a modern aircraft and the cabin was modern and the seats comfortable. During this flight we had two meals which were good but no more. On this flight there is no wifi and the inflight entertainment was really bad...

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10/1/2016 Hans Müller

Frankfurt to Windhoek with Air Namibia. Overall a nice flight, friendliness of staff above average. Food / drinks above average. Selection from 3 different meals, quick service, drinks (also with alcohol) before and after the meals. Age of the aircrafts under 3 years - means almost new. Entertainment system with high-res 10" adj...

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9/21/2016 Graeme Baxter

Lusaka to Cape Town via Windhoek. I booked this ticket on line, about 4 weeks before the departure date. I had to phone the Air Namibia call center after booking as I received a confirmation email but not the e-ticket. The night before the departure, around 20:00, I received a call from Air Namibia informing me the flight had be...

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