American Airlines

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10/28/2019 V Calentro

✅ Trip Verified | Milan to New York. Hands down worst business class experience I have ever had. Long wait at priority check in for both legs of the flight, poor onboard service, cranky stewardesses. In business class had to pay extra $20 for WiFi! Last but not least, headphones were collected 1 hour prior to landing!

10/27/2019 M Keane

✅ Trip Verified | Dallas to Honolulu. First and last time I will fly with American! Not only did my plane get delayed over an hour but when we finally did get to fly out we got about 2 hours away and then had to turn around and go all the way back to Dallas. From there our plane got delayed another 2-3 times. Was suppose to lan...

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10/27/2019 Michelle Dee

Not Verified | Worst experience ever with an airline. Flight was delayed 8 hours. 8! We paid to go hang out at their lounge only to find out the flight was cancelled overall. We were trying to fly from Los Angeles to Tokyo for our honeymoon. Our paid time off days were on the line here. Did they try to make us feel less panicke...

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10/27/2019 A Onaissac

Not Verified | Dallas Fort Worth to Seattle. This airline is Not worth your business. You spend more money with accommodations and car rentals. Better spend your money on a ticket that will get you to your destination without the hassle and rudeness. Customer service agents are rude and look at you like you’re begging them. In ...

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10/27/2019 Sonja Jefferson

✅ Trip Verified | Charlotte to Albany. Why does an American Airlines separate people when one purchases tickets for two people at the same time? Doesn't make sense to me - especially when you're not allowed to pick your own seating and they have some excuse as to why they have to pick your seat. Very very disappointing and pla...

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10/26/2019 S Peetash

✅ Trip Verified | Dallas Ft Worth to Fayetteville. I never had such a worst experience in my life. To start, when i departed from Fayetteville to Vancouver ; my flight from Fayetteville got delayed by 4-5 hours i had to spent half day sitting at airport and missed to catch up with my friend. From Vancouver to Dallas flight no. ...

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10/26/2019 G Keare

✅ Trip Verified | Minneapolis to Erie via Chicago. Well I didn’t even get on the flight because it was delayed 4+ hours and I wouldn’t be able to make my connecting flight. The trip wasn’t worth it at that point since it was a weekend trip and there weren’t any other options that made sense. I stood in line for about 30 minutes...

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10/25/2019 P Darina

✅ Trip Verified | Tampa to Miami. I fly pretty frequent and I have to say today will be the last time I travel American Airlines. I am boarding flight 2179 to Miami, and my boarding pass says my seat will be assigned at gate. The gentleman who appears to be the captain of flight was very kind and says, don’t worry someone will ...

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10/25/2019 Bryce Jefferson

Not Verified | Dallas to Saint Louis. This is the worst airline in the entire world. I will never in my life fly this airline again and furthermore I will tell all friends and family never to fly this airline. I have flown several times and every single time the flight is delayed 4-5-6 hours. It’s stupid and ridiculous. Trash ai...

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10/25/2019 K Carter

✅ Trip Verified | Hartford to Philadelphia. Horrible - switched my seat at boarding to the last row of the plane. Told me my carry on was too big as it fit into the measurements. Poor customer service - rude - will not travel with them again.

10/25/2019 Angela Penichet

Not Verified | LaGuardia to Portland. American airlines is incompetent beyond words. No announcement of a gate change. Horribly rude. Acted like it was our fault that we missed the flight when we were there and checked in 90 minutes before flight time. disgusting disrespect of passenger time and needs.

10/25/2019 Julian Skinner

✅ Trip Verified | London to Los Angeles. Appalling. American Airlines got me in an hour late to LAX so I missed my connecting flight. Now I have a 12-hour overnight wait and they refuse to give even a cup of coffee let alone a room for the night.

10/25/2019 C Levi

✅ Trip Verified | London to Houston. The seats were so tightly together one could not take off a sweater, tie a shoe, pick up a bag from under a seat in front of the place of sitting. I am a regular female US size 12. I could feel the legs and hips on either side of me of the people who were sitting beside me who also not overw...

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10/24/2019 C Rearden

✅ Trip Verified | London to Raleigh Durham. I bought the ticket on Saturday 7/20/19and travelled on Monday 7/22/19. I did not have a chance to book a seat but was given the only one available (I was told) at a high cost because it was booked in an emergency. I am 75 and was a wheelchair passenger. I was reprimanded by a very un...

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10/23/2019 M Geare

✅ Trip Verified | Chicago to State College. Use another airline! I purchased my flight and had strict travel needs. American Airlines told me that they overbooked the flight and I was denied boarding. Consequently, I had to rent a car and drive all night to ensure I could meet my obligations. Evidently, they always overbook the...

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10/23/2019 A Rawlings

Not Verified | Charlotte to Denver. This has been by far the worst experience I have had flying to and from my wedding/honeymoon! Every time I asked for help kindly and calmly, for example that the customer service agents (4 of them) when asked to please help as I am physically running to my transfer flight, looked at me like I...

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10/22/2019 Vic A, Airbus A321 (321) v1 sitz 10C

Main cabin extra seat lots of leg room even with seat infront of me reclined. Decent space for feet despite IFE box. Overall very comfortable.

10/22/2019 N Voss

Not Verified | Dallas to Columbus. Would not recommend. Pay up and get a reliable trip booked through another airline. Even though open seats are open on other flights they will under no circumstances change your flight without getting another full charge. Also, very well known for delays and better at making excuses for those d...

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10/21/2019 Alex Krivosheyev

Not Verified | Dallas to Tokyo. On Thursday, October 10, I was scheduled to fly to Tokyo on AA175. When I arrived in Dallas they cancelled the flight 10 min before departure. They claimed it was because of a typhoon in Tokyo, yet Delta, Japan Airlines, and every other airline flew to Tokyo that day. The typhoon was not scheduled...

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10/19/2019 Abdallah E, Boeing 767-300 (763) sitz 13J

The missing window was not a problem, because there is a second window further forward. The seat recline was limited but OK. That whole area (rows 12-13) has a separate feeling, which is nice, seems quieter, and is not cramped. It's a GOOD seat.