Etihad Airways


Etihad Airways Fleet

1552 Etihad Airways reviews

5/21/2019 S Halton

✅ Trip Verified | Abu Dhabi to Cairo. By far the worst flight customer service experience I have ever received. Arrived to airport 2hrs before and was told it would cost $150 USD for my checked bag. Although online it says all Economy class has baggage allowance going to Africa. I pay for the $150 and head to the passport contr...

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5/18/2019 Paul Stewart Senior, Airbus A380-800 (388) seat 54B

I changed my food order from my arrival when I had ordered the bland menu to the fruit platter to my surprise it was very very good with a wonderful array of fruit and served with a lovely smile from the flight attendant I was also very impressed with the drinks that were available

5/16/2019 Patrick Kuhn

✅ Trip Verified | Mumbai to Dusseldorf via Abu Dhabi . Etihad is the new Ryanair. Used to love flying with Etihad; travelled at least 3 times per year from Germany to India and back with them. Since my last travel in September last year, a lot has changed. Seat selection during booking or check-in is only available 24 hours bef...

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5/15/2019 S Muscher

✅ Trip Verified | Frankfurt to Abu Dhabi. I recently had a horrible experience with Etihad Airways, but their service from Europe has gone down extremely. Lounges closed, no customer service, they redirect business class passengers to the call center because the local staff at check-in and gate can not even answer basic questio...

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5/14/2019 Anonymous, Airbus A380-800 (388) seat 43K

Normal window seat

5/13/2019 B Kyle

✅ Trip Verified | Zurich to Brisbane via Abu Dhabi. I booked and paid in full for a flight in August 2018. My agent also pre-selected seats in August 2018. My flight was mid-April 2019. I got to the airport, queued for an hour and when I finally got to the check-in desk, I was told that I was being denied boarding as the flight...

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5/13/2019 G Martin

✅ Trip Verified | Do not fly with Etihad if you want the flight you paid for. They have a widespread policy this spring/summer of massively overbooking flights (I saw around 50 people who'd been put in the same position as me in the space of an hour) and, unlike other airlines, do not routinely offer money or upgrades to incenti...

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5/11/2019 H Macheyl

✅ Trip Verified | Melbourne to Abu Dhabi. I was unimpressed with the meal service. The food portions small and quality was below average. The thing that annoyed me most however was the new trays. It doesn’t stabilise on the seat back tray and moves around while you are trying to eat which lead me to spill me orange juice all ov...

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5/10/2019 Mansoor Cheema

✅ Trip Verified | I have travelled a lot in the last 40 years being part of multinational companies. I had the misfortune of travelling from Islamabad to Sydney via Abu Dhabi on 1 May by EY234 and to further to Sydney by EY450. Beginning with Booking Counter at Islamabad, our Australian passports and tickets to Sydney were not ...

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5/9/2019 Ivan Nikitin

✅ Trip Verified | Moscow Domodedovo - Abu Dhabi return in economy. I used to give high marks to Etihad, but unfortunately their cost-cutting got out of control, to the point I can no longer recommend them. You either have to pay for your seat selection now or give yourself anxiety by checking-in 48 hours before the flight with a...

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5/9/2019 Kerrie Mondon

✅ Trip Verified | Melbourne to London via Abu Dhabi. We paid to select seats to guarantee that we were seated together. I had heard stories of couples not being allocated seats together. We found the website very slow and after doing 8 seat allocations for the four flights the Etihad site crashed. When we logged on again we fou...

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5/9/2019 Jim Zov

✅ Trip Verified | Sydney to Abu Dhabi via London. Easily the worst long haul flight I have been on. Cabin was aged but acceptable. Back seat screens were tiny but workable. But the food, this was a 14 hour flight. Initial dinner meal was simply the foil tray (half filled with a single tiny piece of beef) and a tiny bread accompa...

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5/7/2019 wax, Airbus A380-800 (388) seat 56K

its i merely impossible to reserve a seat before. the meals are not good, but more than the meal is costing money. The seat is more or less ok, at least there are no plastic or sweatened leather seats but there are merely no European films. A real Airfrance flight is much better.

5/4/2019 Chris Haryoto

Not Verified | Brussels to Bangkok via Abu Dhabi. In 2014 we last flew with Etihad. It was quite decent then. But now, grumpy and cold crew. Paying for seats. Paying for snacks. Low quality meals. We were flying with small children. During meal time the kids were sleeping. Crew didn't bother to ask us whether they wanted to eat...

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5/3/2019 D Ison

✅ Trip Verified | Paris to Abu Dhabi. I hadn’t flown Etihad for 2 years (always tried to avoid after multiple disappointments) and decided to give a new chance to them. It was a huge mistake. Check in staff created a big issue for 1.2 kgs extra while I didn’t have any hand luggage because of my back pain but forced me to carry i...

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5/2/2019 Clive Thomas

✅ Trip Verified | Sydney to London via Abu Dhabi. Possibly the worst long haul airline I have flown with and I’ve been flying for 50 years. You have pay to select a seat at online check in. Food minuscule 14hr flights, one hot dish and a breakfast 12 hrs later. Service ignored one hour request for a second glass of wine. You mu...

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5/1/2019 N Raventa

✅ Trip Verified | Manila to Abu Dhabi. Etihad used to be a great airline and I always chose to fly with Etihad going to Manila and coming back in UAE. The service has deteriorated in the past years. The food was worst compared to other flights to Manila from GCC (Emirates, Philippine Airlines, Gulf Air and Oman Air). You better...

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5/1/2019 Adil Mahmood

✅ Trip Verified | Bangkok to Lahore via Abu Dhabi. Etihad is a good and comfortable airline to fly with. Friendly cabin crew. However they need to improve in their inflight entertainment and meals on board. Touch screen on the entertainment was really horrible and front camera of the aircraft was not working. Secondly meals as ...

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4/30/2019 N Vincent

✅ Trip Verified | Flew long haul AUH to MEL in economy and was disgusted with the level of service and the dismal food offered. The flight was delayed by two hours which was find but it was the way the ground staff handle the situation that was abysmal - they left many passengers confused and stressed. Re the inflight experience...

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4/30/2019 Robert Snoek

✅ Trip Verified | I'm a frequent traveller between Amsterdam and Bangkok, and use normally Qatar Airways. Due circumstances I had to fly now with Etihad. (25-04-2019, EY 401). My trip from Bangkok to Abu Dhabi was a real disaster. Concerning the airplane it was really bad, the seat are so hard and very small, maybe designed for ...

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