Etihad Airways

2.5
1,383

Etihad Airways Fleet


1552 Etihad Airways reviews

3/18/2019 Vaneet Kaur Chadha

✅ Trip Verified | Mumbai to Sydney via Abu Dhabi. Worst customer service at the boarding pass counter. It all started at counter where i was waiting to get my boarding pass with my infant. One staff offered me to join the business class line to get my pass quickly as he noticed my pregnancy and my cranky child and the fact that...

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3/17/2019 G Robins

✅ Trip Verified | Johannesburg to New Delhi via Abu Dhabi. Very disappointed with service and food. We order special Asian veg meal. Was awful. Same with snack. Could not eat anything. Whole flight nothing to eat. Allocated me and my wife separate seat on Abu Dhabi to Delhi sector. Manage to get it together any how. Was thinking...

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3/17/2019 C Kalzhar

✅ Trip Verified | Abu Dhabi to Tokyo. My last experience with Etihad is a nightmare. I bought a flight with them to Tokyo Narita more than a month earlier than the travel date. I arrived at the airport 3 hours before the flight departure. Still, I was not allowed boarding because of overbooking? I was not given any explanation ...

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3/15/2019 D Nasendra

✅ Trip Verified | I recently flew Etihad from Abu Dhabi to Melbourne and was extremely disappointed with their service. Their standards fell well below that of other airlines, especially Emirates. This 5-Star airline has evidently cut costs in all areas of their service, including their menu (e.g. the breakfast tray only has yo...

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3/12/2019 S Verdena

✅ Trip Verified | Bangkok to Abu Dhabi. Not quite up to the standard of my previous Etihad flight a fortnight previous but not dreadful either. Check-in fine. Etihad use the generic lounge at Bangkok which, by current standards, is basic. More seriously, few if any power sockets. Fortunately power available on the aircraft. Boa...

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3/12/2019 G Jackson

✅ Trip Verified | Flew Brussels to Delhi via Abu Dhabi. I had not taken Etihad before, and I was impressed with all four legs. The business class seats on their B787 was amazing - beautifully designed, comfortable, spacious, and with plenty of storage. I slept very well. The IFE was good, with a reasonable selection of films and...

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3/9/2019 Maja Budziszewska

✅ Trip Verified | New York to Muscat via Abu Dhabi. Worst airline ever! On way back, we arrive at New York 3 hours early to find out your flights been delayed - by 7 hours! So we need to wait 10 hours. 22 kids with us- 14 hour flight as is and all they can do? Offer a dinner and breakfast voucher. But the voucher is useless be...

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3/7/2019 Patrick Dowling

Not Verified | Dublin to Bangkok via Abu Dhabi. Chose to travel business class for extra comfort on long haul flight. Unfortunately chose Etihad apart from seats being more comfortable everything else was the worst of economy I have ever traveled on. Daytime flight from Dublin leaving 7 30 am, given lunch menu, no breakfast jus...

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3/5/2019 B Dawsen

✅ Trip Verified | Manchester to Abu Dhabi. I chose business class so I could continue to work on the flight home. The power sockets did not work. The cabin staff tried to resolve it, but all of them did not have power for more than 3 seconds. No plug socket power on an 8 hour flight in business class is not acceptable. To fol...

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3/1/2019 L Darlani

✅ Trip Verified | Jakarta to Abu Dhabi. The crew cabin doesn't care about the cleanliness of the lavatory throughout the trip. Need special cleaning service on board perhaps. Not have menu in the pocket, and serve heavy meal only once.

2/28/2019 Jaya Makural

✅ Trip Verified | New York to Abu Dhabi. Excellent staff, kind and upgrade option is very nice. Blankets are soft and comfy and seat reclines far back. Meals are good and consist of a main dish (rice,pasta.etc),bread and butter, side dish and desert. Asian Vegetarian meals are very good and meals are served hot. I would recomme...

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2/27/2019 S Hirst

✅ Trip Verified | Abu Dhabi to Singapore. Reviewing Etihad presents a problem: Do you benchmark against what was provided before the austerity programme implemented by the current management, or do you assess on the basis on what is available now in comparison to recent performance? In this case, the latter As a Gold Card holde...

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2/27/2019 Ali Sheet

✅ Trip Verified | Istanbul to Abu Dhabi via Kuwait. I had one of the worst trips. The screen wasn't working the flight attendant was really mean, didn't even bother to answer my calls and on my 2nd flight there was a delay - again no explanations no solutions. After 30 min of waiting they tell us things has worked. I don't reco...

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2/23/2019 H Larkyn

✅ Trip Verified | Düsseldorf to Bangkok via Abu Dhabi. I will not use this airline again. I don’t recommend Etihad and will personally stay away. They charge up to 30€ for your online check-in, because they charge you for the seats you choose. This is not acceptable. For the first flight, it was mandatory for me to show my paym...

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2/22/2019 L Xu

✅ Trip Verified | London to Bangkok via Abu Dhabi. My husband and I have been flying with Etihad for the past few years, we both noticed the quality drop year by year. This time was our last time to give it try, we have been on both economy cabin and business cabins with them many times. I'm mainly sharing the lounge service in...

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2/17/2019 Hiten Patel

Not Verified | Mumbai to London via Abu Dhabi. Our bag arrived battered and broken. Staff were not helpful in what we should do next. The staff at airport were not slick at checking in a group of seven people. They were more interested in checking if we had excess weight(we were not over the limit). I would suggest they train t...

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2/14/2019 Gina D, Airbus A380-800 (388) seat 13D

Rear-facing aisle seat which does not offer a partition between seats which offers no privacy if you do not know your neighbor.

2/8/2019 Kunal Chandra

Not Verified | Toronto to Abu Dhabi. Found the boarding process very disorganized and the gate agents kept asking me about my India Visa despite on my previous passport and was told by the Indian Embassy that I can use my old passport to go to India with my current Passport. The flight left Toronto late but overall was OK but c...

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2/4/2019 Belzung Marie Jo, Airbus A380-800 (388) seat 18E

Le meilleur vol de notre vie. Alors que nous partons aux 4 coins du monde depuis des années. Le personnel était souriant et très professionnel contrairement aux avis lus. Les toilettes sont nettoyés en cours de vol. Les boissons de très bonne qualité. Le lounge avant le départ à Paris : génial. Le fast track pour les formalités ...

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2/4/2019 Xavier Holland

✅ Trip Verified | London to Melbourne via Abu Dhabi. I travel between London and Australia once to twice a year and Etihad were my preferred airline. I was given gold member status which one would think would result in something positive, instead I was met with a system that made me pay for the privilege of choosing a seat on my...

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