Etihad Airways

Fleet


Customer reviews

6/7/2019 Helma Mulhall

Not Verified | Sydney to Dublin via Abu Dhabi. Having flown with Etihad previously and having had a great experience, my husband and I were amazed at the decline of service provided this time. On the flight from Sydney to Abu Dhabi we were treated very indifferently by the cabin crew and the inflight service was very substandar...

Read More
6/6/2019 Stuart Campbell

Not Verified | London to Abu Dhabi. Comfortable seats, good leg room. Service was business like. The food is terrible. What has happened in the last few years with the food served. Ruins the whole Etihad experience. Entertainment offered ok. Check in very slow.

6/5/2019 Anne Taylor

✅ Trip Verified | Baku to Bangkok via Abu Dhabi. I have flown Etihad in the past and enjoyed the service but was disappointed with my latest flight. The airline seems confused as to whether it is offering a premium or low cost product. Certainly the fares are premium but the service is low cost, particularly the new meal servic...

Read More
6/3/2019 J Barton

✅ Trip Verified | We flew as a family of five from Manchester to Abu Dhabi, and eventually travelled to Dubai on the Etihad coach service. The outbound and inbound flights were on a days old Boeing 787-10 which was spotless as you would expect. This is where the positives end. I was pretty shocked at how the inflight service ha...

Read More
6/3/2019 Yulia Brazauskayte

✅ Trip Verified | Moscow to Sydney via Abu Dhabi. After an outrageous wait 8 hours the flight was cancelled! I have missed my connecting flight and had to purchase another ticket with another company at the last moment. The company did not offer any compensation, I have lost some significant amount of money by purchasing the la...

Read More
6/3/2019 W Sharpe

✅ Trip Verified | Brisbane to Abu Dhabi. Disappointed with the cabin standard and service and will not fly with them again. My wife and I were separated and sat apart, the seats gave restricted recline positions, and are a hard course fabric surface. When you are ready to make the bed up, there is no soft linen or cover placed ...

Read More
6/3/2019 Patrick Dowling

Not Verified | Dublin to Bangkok via Abu Dhabi. Worst flight service ever. Was looking forward to travelling with a bit of comfort and service. No inflight tv system working. Food dreadful only 1 meal in spite of sitting on plane for 4 hours before take off, no refreshments offered, then 6 hours travelling time. Business class ...

Read More
6/3/2019 J Stainton

✅ Trip Verified | Melbourne to Dublin via Abu Dhabi and the flight was mediocre. The food was okay, the comfort of the flight was okay and the staff service was okay. Don't get me wrong, the staff were kind, but the service wasn't amazing. The entertainment was good, there was lots to choose from, and they had lots of services ...

Read More
6/2/2019 FATIII Aviation, Boeing 787-9 (789) v2 seat 6A

The seat itself is quite new and comfortable. It is a shame you can't control each individual window's darkness. The seat would be more comfortable in bed mode if they provide a thin mattress. The table is big, sturdy and won't get in the way of getting out of the seat, which is hard to find these days.

6/2/2019 FATIII Aviation, Airbus A380-800 (388) seat 22A

22A is a forward facing window seat in Business. Privacy is lacking as there is no extendable divider for this seat (and all A seats). All A/C & H/K seats in Business have only 1 side-wall storage compartment that can be opened, even though there are 3 compartments per seat. My seat in particular has shown some wearing and could...

Read More
5/31/2019 E Smyth

✅ Trip Verified | Abu Dhabi to London. I have flown with them before though not in Economy. This was therefore my first Economy flight with them. I felt it was a reasonable flight. On time, clean aircraft, relatively new airplane (less than 5 years), clean throughout flight. Cabin crew were visible and attentive (day flight). M...

Read More
5/29/2019 R Deane

✅ Trip Verified | Brisbane to Manchester via Abu Dhabi. For many years i have flown with Etihad and their standards of food and customer service have fallen to an extreme low. On a 14.5 hr flight one actually looks forward to a meal. Etihad used to be fantastic for the food they provided and now it has changed to low cost poor ...

Read More
5/28/2019 Khawaja Nabeel Imtiaz

✅ Trip Verified | Frankfurt to Islamabad via Abu Dhabi. I have flown with Kuwait Airways, Qatar Airways, Emirates and Etihad. But I found Etihad to be one of the worst airlines among all of them. In a long flight of 6:15 hrs from FRA to AUH. The meal was served once without any juices in between. Whereas, Emirates offer two tim...

Read More
5/27/2019 S Lapotore

✅ Trip Verified | Melbourne to Rome via Abu Dhabi. Disgusting food. No alcohol unless you ask, rude and worse service ever, unprofessional flight attendances. They make you starve and thirsty to sell their products. They make you pay Big money for picking the seats. Asked for changing the return and asked me more money than a n...

Read More
5/27/2019 S Lapotore

✅ Trip Verified | Melbourne to Rome via Abu Dhabi. Disgusting food. No alcohol unless you ask, rude and worse service ever, unprofessional flight attendances. They make you starve and thirsty to sell their products. They make you pay Big money for picking the seats. Asked for changing the return and asked me more money than a n...

Read More
5/27/2019 C Kabire

✅ Trip Verified | How the mighty fall! I remember flying Etihad 5 years ago on the Johannesburg - Delhi route and it was the preferred airline for most due to their stellar crew, aircraft & inflight service. Those days are gone. Etihad is now a low cost international carrier. When you board; you will be greeted by a 15 minute l...

Read More
5/27/2019 C Kabire

✅ Trip Verified | How the mighty fall! I remember flying Etihad 5 years ago on the Johannesburg - Delhi route and it was the preferred airline for most due to their stellar crew, aircraft & inflight service. Those days are gone. Etihad is now a low cost international carrier. When you board; you will be greeted by a 15 minute l...

Read More
5/27/2019 Richard Clarke

✅ Trip Verified | Bahrain to Abu Dhabi. The flight attendants need to act on the rule of switching mobile phones off before take off & landing as I’m sure while seated they could clearly hear the sounds of texts being received etc. Passengers were clearly still using their phones when they are told not to.

5/27/2019 Richard Clarke

✅ Trip Verified | Bahrain to Abu Dhabi. The flight attendants need to act on the rule of switching mobile phones off before take off & landing as I’m sure while seated they could clearly hear the sounds of texts being received etc. Passengers were clearly still using their phones when they are told not to.

5/23/2019 M Healey

✅ Trip Verified | Abu Dhabi to London. One meal on a near 8 hour flight. Although very tasty, it was small. Ability to "buy" a sweet or salty snack! On a flight that is normally over £500 and often closer to £1000. I will be taking M&S sandwiches on the return flight. The entertainment system needs many more recent films.