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10/25/2019 Michael Webb

✅ Trip Verified | Houston to Vienna via Amsterdam return. First segment was unable to select seats, tried several times but system would dump them out. Unable to check-in online as advertised. When talking with Delta and KLM agents they seemed uninterested in helping at all, terrible customer service! Changed flights VIE to IAH...

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10/23/2019 Rachel Barclay

Not Verified | Athens to Aberdeen via Amsterdam. Great airline. Was really impressed with them from the lovely friendly staff to the food you get on board. I usually fly with BA but after the way I was treated during the computer failure and after was appalling so I will not fly with then again. I was also impressed with the us...

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10/22/2019 T Veane

✅ Trip Verified | Zurich to Bucharest via Amsterdam. First flight heavily delayed, the second a little. All due to a runway repair. I was able to do the connection, my luggage did not, although there were 50 minutes time in between. It was then not even on the next flight but on the second, so that I got it just 23 hours later....

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10/20/2019 Sudesh Vermani

Not Verified | Toronto to Delhi via Amsterdam. It was my first experience with KLM which was really worst. When we landed in Delhi our luggage didn’t come, we made a complaint about it and it’s been 15 days but they are unable to track our luggage. After 5 days I have to go back to Canada but they are unable to give any respons...

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10/19/2019 Shabina Afridi

✅ Trip Verified | Delta partner KLM Charged me for my luggage on return flight saying it’s their policy even though I purchased the ticket from Delta but got on KLM. Food was small tiny frozen plastic containers with boiled rice and disgusting smelling 3 pieces of chicken with small muffin was served on 11 hours international f...

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10/17/2019 Kerry P, Boeing 737-700 (737) sitz 3A

Seats 3A and 3F have electronic box in foot area. However still plenty of room IMO.

10/17/2019 S Heikki

✅ Trip Verified | Helsinki to Dublin via Amsterdam. Ground services are nasty (especially in Dublin), forced people to check in a hand luggage even it was following KLM standards. Pretty inaccurate and irresponsible of the schedule, they are unable to handle delays. Ground services in Amsterdam had given a worse route as a repla...

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10/15/2019 Karl v, Boeing 777-300ER (77W) sitz 59K

Extra legroom due to curvature of the tail of the plane

10/11/2019 Long Dang

✅ Trip Verified | This is the first and also the last time I fly KLM I have 2 pieces of carryon. Did not know KLM policy of 12 kg total for carry on. At KLM ticketing, they did not tell us. And then made us check in the luggage at the gate. They profiled people, my friends. I saw others just went through with 2 pieces of luggage...

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10/10/2019 S Karentov

✅ Trip Verified | Delta flight from New York to Amsterdam operated by KLM. Smooth boarding, clean aircraft, refitted business class with full-flat seats. The new design looks simple with some elements like a plastic flower in the lavatory making it look cheap. The cabin crew was attentive and friendly. Decent choice of movies. ...

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10/9/2019 K Alexander

✅ Trip Verified | Amsterdam to Basel. The online booking procedure is confusing and irritating. There should be a flexibility option available but it simply isn't. The procedure seems to alter, though it is impossible to find out what the alterations depend on. The webchat "support" I just experienced was rather indifferent, in ...

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10/9/2019 John Gwilt

✅ Trip Verified | Stavanger to Glasgow via Amsterdam. Upgraded with no meal made to look like a fool. There was no upgrade it was only done as the plane was full. I was degraded then I spent 1 hour on the phone talking the same thing over and over again to get no help. Worst airline I have ever dealt with I would avoid.

10/9/2019 Michal Cupa

✅ Trip Verified | Prague to Moscow via Amsterdam on September 23rd. I purchased KLM ticket to Moscow via Amsterdam and have SkyTeam Elite Plus status. When check in for the flight in Prague, I have learned that the flight is codeshare and operated by CSA. Much to my surprise, I have been rejected to check my luggage through to ...

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10/9/2019 M Kamirren

✅ Trip Verified | Bangkok via Amsterdam. I have nothing to complain. The crew was excellent, they spoke perfect English and were always smiling and helpful. Someone behind us had a birthday and they brought her two bottles of sparkling wine, a card and cookies. They served a small warm meal and a muffin+coffee on our journey fr...

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10/7/2019 Sander H, Boeing 777-300ER (77W) sitz 20A

View partially obscured by wing and engine. Legspace ok, though just (1,90m)

10/7/2019 Eelco van den Heuvel

✅ Trip Verified | Booked Oman Air, got KLM. When I checked I saw that this flight booked via Oman Air was much cheaper than booked via KLM, so that might be worth a check. The only disadvantage is that you can't reserve a seat, but that turned out to be no problem at all. Long Q at the automated check in, since in our row only o...

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10/5/2019 R Warren

Not Verified | Zurich to Norwich via Amsterdam. Original return flight cancelled and the airline rebooking meant a one day delay in getting home. Working with a travel agent meant an additional stop but should have gotten me home on time. Further delays meant that I will now not get home until 12 hours later than booked. To make...

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10/5/2019 Moein Jahanbani

✅ Trip Verified | Valencia to Copenhagen via Amsterdam. I have flied with KLM only three times, a round trip and a single trip, look what happened to me: Copenhagen to Valencia: the flight to Valencia, the flight to Amesterdam is delayed, so we didn't catch the flight to Valencia, 5 hours delay, they even didnt give a snack for...

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10/4/2019 Nadir J, Embraer 175 sitz 10

In this specific plane, it was not very comfy sadly. They did not clean the seat up very well, and basically everything was broken. >So that'sthe pretty< sad thing of this flight.

10/4/2019 Nadir J, Airbus A330-200 (332) v2 sitz 9

It's not really fun nor comfy actually - I expected better cleaning too. Maybe next time I guess.