10/21/2019 S Phealen

✅ Trip Verified | Boarding in London City airport, Swiss told us that the flight was overweight. Therefore 15 passengers had to be left out of the flight, while seats were still available. Effectively preferring to take the luggage rather than passengers on the flight. They assigned me a flight from Heathrow 4 hours later. So w...

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10/13/2019 Beat K, Boeing 777-300ER (77W) sitz 25H

I only can recommend you to boycott Airlines, that use a B777 in this Economy class configuration with 10 seats in a row. This is absolutely horrible. SWISS do not treat Economy passengers like customers, they handle you like a cow in a truck. Never, ever again I flight with this Airline.

10/11/2019 Gabriel Tayoun

✅ Trip Verified | Cairo to Paris via Zurich. SWISS abandoned passengers at transit. Flight was late leaving Cairo to take more passengers from another destination. The connection was a short 55 mins. On landing 35 mins late we were told to "hurry". We ran. Arrived to gate with staff still there. But they denied us boarding plan...

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10/7/2019 Passenger, Airbus A330-300 (333) sitz 8K

Seat in business class, with very good assistant staff. As this is a trip to/from Asia they have a quite big bussines class, more than 20 rows, so the service is not so “exclusive” than other smaller flights to Latinamerica.

10/7/2019 Sebastian Liksza

✅ Trip Verified | One of the best short-haul experiences in European economy class. Flew from Gdansk (GDN) to Barcelona (BCN) via Zurich (ZRH). Aircrafts clean and well-maintained. Rich and free service onboard including sweet snacks, Swiss chocolate, beverages (also wine, beer). I appreciate that most of products are local from...

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10/6/2019 Edward Gasser

Not Verified | I fly Swiss every year, but always pay extra for a forward cabin seat. $50. Miami - Zurich - Budapest- Chicago. The flights are always punctual, and the on board service excellent. The food, pedestrian. Chicken or pasta. I stop at the airport deli in Zurich and buy Spanish ham and a nice cheese. I don't like the ...

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10/3/2019 G Luis

Not Verified | My wife and I, for years, only fly First class of two different Airlines: Emirates and Korean Air - we love both of them, but now, SWISS had very special fares for flights from London and why not? We wanted to try their First class, (for the first time), and we were so impressed with their service, that I have to ...

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9/30/2019 Heinz Keunike

✅ Trip Verified | Athens to Düsseldorf via Zürich. The once known quality of this fine airline is going down. The flight segment ATH-ZRH was operated by a A320. The lavatory in this new configuration in the back are too small compared to the old configuration. The food is unacceptable as we got served cold Curry Rice with a ver...

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9/27/2019 T Eldem

✅ Trip Verified | Montreal to Zürich in Business Class. As I was traveling with a carry-on only, I proceeded straight to the lounge. Swiss uses AC’s Maple Leaf Lounge in the international concourse. This is a well equipped, bright lounge with great food and beverage options including made-to-order cocktails. Boarding was slightl...

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9/25/2019 John Morris, Airbus A340-300 (343) sitz 8K

In spite of the box and lack of a window the seat was fine but mainly because I was occupied with reports - I would normally want a window. Service, all aspects of the cabin crew and quality of food were excellent. Will continue to use Swissair but aim for different seat. Overall I have no serious complaints and would recommend ...

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9/12/2019 Ofir Marom

✅ Trip Verified | I flew Johannesburg to Madrid via Zurich on 4 September. However, my luggage did not arrive. I spoke to the lady at the counter in Madrid who told me that my luggage has been already found in Zurich and that I should get it this afternoon. I had nothing with me except for the clothes I was wearing. I was surpr...

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9/11/2019 D Heuger

✅ Trip Verified | Brussels to Zurich. I am frequent Swiss International Airlines flyer. Unfortunately, the service attitude is degrading rapidly. I had a business flight with Swiss from Brussels to Zurich. Unfortunately, I missed my 6:55 pm flight by a few minutes. This is unfortunate. Yet, that is exactly why I purchased a Bu...

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9/11/2019 V Lastarva

✅ Trip Verified | Delhi to Zurich. Flew Swiss for the first time and had a good experience. Cabin Crew was very attentive and friendly. Midnight Snack (Chicken Roll) was great and served hot but Breakfast (Parantha, Vegetable, Cutlet, Breads and Fruit) was bland and left a lot to be desired. IFE selection was great but screen w...

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8/28/2019 Vanessa Dis

✅ Trip Verified | Zürich to Newark with Swiss Intl Air Lines. Although the flight staff and crew were great our trip was extremely uncomfortable. I fly quite often and have never experienced such cramped quarters. You couldn’t even get out of your seat if the person in front of your reclined. I couldn’t even recline my seat beca...

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8/27/2019 A Tatarudi

Not Verified | Berlin to Thessaloniki via Zurich. Swiss what a disappointment! The seats are to small and the trip was very uncomfortable. They delayed Berlin to Zurich flight and I almost missed the connection and the Swiss staff was rude and unhelpful. Delays everywhere even at the check in counter. I would never recommend ...

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8/26/2019 R Marscher

✅ Trip Verified | London City to Zurich. Swiss is not what it was. I bought a ticket (cabin luggage only) for a break in Switzerland and was horrified to arrive at the airport on standby. I would not recommend that you buy a cabin luggage only ticket - despite your payment, you pay for a standby seat, not an actual seat. On my ...

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8/24/2019 Abdallah E, Boeing 777-300ER (77W) sitz 22F

SFO-ZRH, booked with UA miles with seat selected at check-in free of charge 12hrs before departure--LX charges around 115USD for it. Very worth it when spending 12hrs on board and to be at the front of Economy, e.g. to receive meal service first, and to be quick off the plane upon arrival. Huge fan of LX 77W and this seat is onl...

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8/24/2019 Alexandre Areias

Not Verified | Geneva to Frankfurt. Frequently late and with significant delays even on very short flights. Recently had trouble with subsequent connections in Frankfurt because of late arrival with Swiss in the preceding flight. In one case lost my connection. On the other nearly missed the plane (headed for the US) and there ...

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8/23/2019 Arianna Nicolle Zepeda Barrera

✅ Trip Verified | Montreal to Valencia via Zurich. The flight as itself was pretty good, the staff were very polite and professional. However, I never received my baggage on time. When i got to Valencia, i did not receive the baggage and only received it 4 days later. Now that I'm back to Montreal i was told my luggage was left...

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8/13/2019 Abdallah E, Boeing 777-300ER (77W) sitz 49H

Row 49 HJK arm rests do not flip up!