1121 SWISS reviews

6/21/2019 Shephali Parikh

Not Verified | New York JFK to Zurich. We have a flight tomorrow leaving from JFK at 6:10 PM. I received a text message at 10 PM stating my flight to Zurich is cancelled without stating anything additional. We have booked all of our flights through Swiss and therefore have a connecting flight to Naples and then Rome back to JFK...

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6/14/2019 L Samaras

✅ Trip Verified | Sao Paulo to Zurich. My first flight with Swiss was definitely a surprise. Outstanding service both before and during the flight (apart from the long queue at the bag drop desks shared with Lufthansa). The plane was new and with a very pleasant interior (IFE was quite good as well, bathrooms were super clean an...

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6/10/2019 Abdallah E, Airbus A330-300 (333) seat 23A

this was the "tightest" and worst seat i´ve ever had long haul. minimal legroom, very narrow width. all exceptionally claustrophobic. swiss take 50 eu´s extra for this "preferred" (???) seat. why?? the armrest can not be lifted making it impossible to get out when 22A is fully reclined without waking row in front. with 22A full...

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6/10/2019 Domi S, Airbus A340-300 (343) seat A37

Quite Seat. In the legroom is the box for the IFE. There was power available at the Place

6/10/2019 K Ganavidis

✅ Trip Verified | London to Geneva. Flying in business class I was expecting a hot meal, which used to be very nice on Swiss flights. Unfortunately they have stopped it and now business class passengers can get a sandwich or anything else from the menu that is presented for charge to economy passengers. This is a disgrace for ...

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6/9/2019 Abdallah E, Boeing 777-300ER (77W) seat 10K

Although you would think it would be nice and more spacious (as well as not having to bother your aisle seatmate), the single seats in business are horribly claustrophobic. Foot space is very small but the worst part is when you recline to flat bed the seat starts lowering and lowering and you are sucked into this space that see...

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6/9/2019 Ferran, Airbus A320 (320) v2 seat 6C

I had booked seat 6A and I was informed by the boarding agents at the gate that my seat was changed for 6C without prior notice =( Legroom is okay for 2h flights (I wouldn't recommend it for longer trips). Width is alright (Airbus A320 always better than Boeing 737). No entertainment provided. As a food, just a chocolate bar was...

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6/9/2019 Ferran, Boeing 777-300ER (77W) seat 23K

I sat in 23K on a 12 hour flight from Zurich to Singapore. The seat was comfortable thanks it is an emergency exit seat, standard seats are a little bit narrow for your legs. The IFE's were very responsive and I liked the games they provide. Movies and shows selection are not bad. No power outlets but USB port under the IFE. The...

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6/9/2019 Peter Joustra

✅ Trip Verified | Zurich to Brussels, worst nightmare ever. Flight LX788 cancelled. No information why. Had to rebook with 400 other passengers. 2 desks open. No movement for multiple hours. Rebooked to 1 day later at 21.00. Where to stay? No information. Rented a car and drove back home. Luggage still lost. Never again Swiss.

6/6/2019 Abdallah E, Airbus A321 (321) v1 seat 20F

The seat was ok for the 2 hour flight but there were problems. The legroom was good, I could stretch my legs (im 1,71m), and it has 1.5 windows. The problem is it doesn't have a air vent so it can get really stuffy. The second inconvenience is that the screen is far. But thats not really a problem as there wasn't much to see any...

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5/31/2019 D Marlen

✅ Trip Verified | Geneva to Singapore via Zurich. As this was a long haul flight to Singapore from Zurich, two meals were served. Though the food for the first meal was tolerable, the second one was mind boggling to say the least. I expected some level of quality even from the economy segment. When the complete set for breakfas...

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5/26/2019 X Yen

✅ Trip Verified | Zurich to Singapore. The lady at the bag drop off counter in Zurich was rude. I went over to drop off my bag and she just stares at me until I asked "Do you need my boarding pass" and she simply nodded and rolled her eyes. After she was done, she just handed over the boarding pass without saying a single word....

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5/25/2019 M Carsein

✅ Trip Verified | Zurich to Seville via Munich. Terrible experience with Swiss. On my initial flight booking the last leg was cancelled and Swiss did not automatically rebook me. I noticed this by coincidence in my profile. I then called them to rebook the missing segment which they did. However the just rebooked the segment bu...

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5/22/2019 W Robert Kmen

✅ Trip Verified | Bangkok to Zurich. I had eagerly anticipated this flight with Swiss because of their reputation. The mechanics of the flight went well. Check-in was quick and efficient, we departed and arrived punctually, and the plane was clean and neat. But Swiss uniquely uses a 1-2-2, 2-2-1 configuration. Seat Guru colors t...

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5/20/2019 Iwan Rostamkhan

Not Verified | Amsterdam to Bangkok via Zurich. Pay special attention when you book a flight with Swiss where you have to make a transfer in Zurich. Swiss offers a ticket for Amsterdam to Bangkok with a connection time of 1 hour and 25 minutes, which they cannot live up to practically. This company is always at least 1 hour lat...

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5/19/2019 T Han

✅ Trip Verified | Hong Kong to Zurich. Nice legroom for emergency exit row 23, but the seat is extremely narrow even for a slim Asian man. Food is terrible and cabin crew didn't give me a smile.

5/18/2019 Abdallah E, Boeing 777-300ER (77W) seat 24A

this seat, and pretty well every seat in coach is extremely cramped - despite the airline stating that the seat in front has no recline, the seat in front reclines so far that you are literally sitting with someone's head in your lap and you cannot get out of your seat or reach anything you have on the floor. I do not recommend...

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5/17/2019 somerandomcat, Boeing 777-300ER (77W) seat 44A

I sat in 44A on a 12 hour flight from Zurich to Singapore. The seat was really comfortable even though the legroom could've been a bit better. The IFE's were very responsie even though the film selection could've also been better. Unfortunatley there were no power outlets but USB port under the IFE. The food was also very good a...

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5/16/2019 S Lauder

✅ Trip Verified | Zurich to Rome. Flight was delayed both times and even was cancelled on the return trip due to "unexpected flight safety shortcomings" which is maybe a way of saying we don't have enough passengers on that flight to make it profitable and thus decided to cancel that flight and move passengers to the next fligh...

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5/13/2019 S Tegtmeier

✅ Trip Verified | Zurich to Rome return. Very good experience on both flights. Zurich airport is a fantastic hub with good train connections, a lot of available seats and free WIFI for two hours. Airside center has a great atmosphere with a lot of bars, restaurants and shops (but expensive). Check in took only a minute in Zuric...

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