Austrian Airlines


Austrian Airlines Fleet

542 Austrian Airlines reviews

7/3/2019 B Moser

✅ Trip Verified | I had 5 flights with Austrian in June (VIE-GVA, GVA-VIE, VIE-CDG, VIE-LHR, OTP-VIE), with only one of them being on time, all the others were partly or seriously delayed. The worst was the one from Vienna to Paris, with a delay of almost 90 minutes. In Addition, now that holiday season started in Austria, they ...

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7/1/2019 Peter Hollitscher

✅ Trip Verified | Still my preferred European Airline. Check in fast and efficient, had access to Thai Lounge at BKK airport which offered many different drinks and snacks. This time boarding was organised, not common for Austrian. Austrian has its own chef on board which prepares food for business class and it is always delicio...

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6/29/2019 Giovanni Maiani

✅ Trip Verified | Chicago to Bologna via Vienna. My flight OS66 from Chicago to Vienna departed on time, but nevertheless, it was able to arrive late in Vienna. I ran like a crazy to pass through custom and arrive at gate F2 to catch the connection OS547 leaving at 8.55. No way, they did not wait a minute, they closed the gate a...

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6/22/2019 Alexander Moradi

✅ Trip Verified | Paris to Innsbruck via Vienna. Extremely untimely. 2 times flown, twice the connection flight missed. Travel time 6 hours longer than advertised. That has system. I'm taking the train now. Extrem unpuenktlich. 2 mal geflogen, 2 mal den anschlusslflug verpasst. Reisezeit 6 stunden laenger als beworben. Das hat ...

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6/13/2019 Jose Bastos

Not Verified | Austrian's regional business class is a complete rip-off. No lounge, no preferential boarding, the seat pitch is worse than Ryanair's, the on board service is delivered by an indifferent crew. No smiles, no words except the strictly necessary. The snack was nicely presented but that was the only positive point I ...

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6/10/2019 P Falatau

✅ Trip Verified | Bucharest to Vienna return. Both flights were on A320 with slight delay on departure. friendly cabin crew, light snacks and drinks, nothing to fault the airline. They are a reliable option on short and medium flights to Vienna or for connections. Good job, Austrian Airlines!

6/9/2019 W Timmermans

✅ Trip Verified | Amsterdam to Tirana via Vienna. While waiting, I saw our plane had left VIE about 30 mins late, which with a 50 mins connection would be tight. By the time the plane arrived at the gate boarding time had passed. It then took them another 30 mts to do the turnaround so we left AMS over 60 mins late - for a 50 m...

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5/20/2019 S Chardan

✅ Trip Verified | Vienna to Amsterdam. Limit of 8kg for the hand luggage (before security, 2 star members will make you weigh your luggage and if any kg above, you’ll pay 40eur. Staff is rude. On the flight in we were made to wait for 30min in the aircraft without a single announcement. Really to avoid.

5/11/2019 I White

✅ Trip Verified | My wife booked two return tickets. Apparently both seats are in her name. This only came to light on attempting to book assistance for me at the airport. Austrian Airlines do not accept that their system was at fault by allowing two seats in the one name one of which obviously cannot be used. Their solution wa...

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4/20/2019 A Masoumiverky

✅ Trip Verified | I had a flight from Vienna to Toronto., I got my boarding pass, got to airplane and find my seat, according my boarding pass that my number was clear, somebody else was in my seat. He was with family some kids, one of them had exactly my seat number. The hostess lead me to another seat at door way next to wind...

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4/14/2019 M Lan

✅ Trip Verified | Terrible flight from Copenhagen to Vienna on 13 Apr 2019 at 0710. Austrian Airlines overbooked the flight and did not communicate overbooked flight to any passengers nor ask for volunteers to be rebooked to another flight for a compensation. Ground staff at the gate did not provide any communication of what wi...

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3/27/2019 David Urbanek

✅ Trip Verified | Flying Austrian Airlines from Vienna to Munich. A short regional flight went exceptionally well. We go a small snack and drinks free of charge, the cabin crew seemed to be nice. It was completely fine.

3/11/2019 B Marstun

✅ Trip Verified | Vienna to Sibiu. I had booked a ticket with Austrian a month prior and called the customer service a week before my flight to reschedule two days earlier. A flight that is not fully booked either on the day I fly nor the day I want to fly. My ticket is economy, no insurance and not flexible. That is why they c...

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3/10/2019 Abdallah E, Boeing 767-300ER (763) seat 10A

the 10A is recommended: With identical seat specifications, the seat of the Austrian Boeing767 is much more comfortable than the Premium Eco seat of the Air China 787-9. The width of the armrest of the seats is 2 x 10 cm (each passenger has its own armrest at Austrian) and China's 787-9 is like a normal eco-seat - one small armr...

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3/3/2019 Juan Fernandez

✅ Trip Verified | Vienna to Chicago, connecting with United through Denver to Santa Fe. I have a small backpack for my computer and a standard carry-on compliant suitcase. No problem taking on board coming in all the way to Vienna. Returning, however, I could get my Austrian boarding pass but not my United ones, so I had to sto...

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2/24/2019 S Mirton

✅ Trip Verified | London to Bangkok via Vienna. OS 456 from LHR on 20/01/19, the pilot announced that due to an on board computer error we could not take off, and yet Austrian said the reason for the delay was air traffic control. Therefore not technical and beyond there control. They are in breach of EU regulations. Not only d...

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2/15/2019 Sebastian G, Boeing 777-200 (772) seat EXITROW27

User Helmut K. wrote, the seats of exit row 27 had no entertainment system. This is simply not true: the monitors are hidden in the armrest.

2/14/2019 SeatGuru User, Boeing 777-200 (772) seat 14D

Row 14 centre, 15 side are sold as more expensive economy seats as more legroom between them and premium economy. That is wrong as there is a bulkhead, so you cannot stretch your your legs out to go to sleep. Austrian should charge less for these seats, not mis-sell them as better

2/12/2019 C Garten

✅ Trip Verified | My wife flew TAP Portugal New York to Zurich and then Austrian Airlines to Vienna and they lost her luggage going and coming. I wouldn't be writing this review if it weren't for the fact that they haven't found her luggage after losing it on the return flight. They seemed very helpful at the beginning but afte...

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2/11/2019 Kim Thomsen

✅ Trip Verified | London to Bangkok via Munich / Vienna. Lufthansa 2 for 1 tickets in business gave me an opportunity to try out Lufthansa long haul. Note, the long haul part of this journey was operated by Austrian Airlines. Lufthansa A320 to MUC was average for intra European business class, crew was engaging and friendly and...

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