Bangkok Airways


Customer reviews

10/3/2019 Roderick Glenn Dy

✅ Trip Verified | Travelling with Bangkok Airways for an hour's flight from Yangon to Bangkok seemed to be a short time for the crew to prepare the plane for their passengers. But consistently, they have managed to keep the plane clean, fresh-smelling and for such a short flight, they served a hot meal which is good enough to k...

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9/18/2019 C Kanasant

✅ Trip Verified | I'm a regular flyer on Phnom Penh - Bangkok route and it's delayed too often! The plane was ok. The cabin crew were nice. No choices for the food and most of the time it's not so great. Pleasant ground staff. No personal TV.

8/31/2019 Christopher Archer

✅ Trip Verified | Chiang Mai to Hanoi. They have cancelled my flight for February 2020 that was critical to my itinerary by email.Just cancelled it. No explanation. You wait ages for a refund and have to do all the running around to get it. Will not use again.

8/24/2019 Paul B, Airbus A319 (319) v1 seat 22D

Although the seat doesn't decline as much as other seats, i prefer sitting up the back because quite often this flight exits via the back stairs (sometimes the front to but not always) so it means you're off first

8/3/2019 John McGinn

✅ Trip Verified | Singapore to Ko Samui. Staff service and quality of food have never been an issue for me so this review doesn't reflect those. My main grumble is the fact that the flight was delayed by 2 hours. So this experience Bangkok Air is a negative one. Weather is not an issue according to the forecast so what excuse ...

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7/11/2019 S Tegtmeier

✅ Trip Verified | BKK-HKT-BKK. Booked my ticket because price was cheap and Bangkok Air has a good reputation. I wasn't disappointed. When I arrived early at Bangkok airport, the friendly check-in staff offered me to take an earlier flight. I happily agreed and arrived at my final destination Phuket 1.5 hours earlier than expect...

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6/16/2019 Anders Pedersen

✅ Trip Verified | Travelled BKK to DAD 15th June 2019 on an A320. On time as usual. Changed initial ticket and preponed departure due to earlier international arrival. This proved to be easy without any hassle apart from some emails and a modest addition of 50 USD. If I change online the cost is horrendous. However, their helpde...

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6/6/2019 M Corden

✅ Trip Verified | Bangkok to Koh Samui. Easy Check-In, The Bangkok Lounge (available to everyone) was crowded but still comfortable and the food and refreshments options plus WiFi are a bonus. Boarded on time via a bus, but was organized and efficient. Plane left bang on time and flight was 50 mins, in this time 4 crew still ma...

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5/17/2019 Anders Pedersen

✅ Trip Verified | Flew Danang to Bangkok 15/5-2019 on an A320. Excellent trip. Early check-in, peaceful airport, they call you and want to carry you onboard fro your airport hidings even 50 Minutes prier to kick. No faults whatsoever. Cheap as hell (202 usd return, inc. full service and luggage). Why struggle with LCCs which co...

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5/13/2019 Jack Koers

✅ Trip Verified | Bangkok to Koh Samui. They call themselves a Boutique Airline and they certainly are. Staff very attentive, flight was on time. On a 50 mins flight they managed to serve a delicious Phad Tai followed by Coffee. Like the good old days, Bangkok Air treated us like appreciated customers.

4/7/2019 Neil Reckers

Not Verified | Phnom Penh to Yangon via Bangkok. The check-in was easy with friendly staff. The cabin crew was very friendly and efficient. Passengers were offered proper warm meals during the both (short) segments of the journey. The aircraft cabins were well maintained. A great airline to fly with.

4/6/2019 K Patapong

✅ Trip Verified | Bangkok to Male in august 2018. As a regular user and premier member for Bangkok Air, I was curious to see try their business class. I had accumulated an excessive amount of miles which I used for this flight. They charged about $200 in tax, which is reasonable, some airlines charge more or less tax for award ...

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4/6/2019 M Avila

✅ Trip Verified | Great attention to detail, the staff is really nice and the service is very comfortable, bigger leg room in comparison of other similar airlines like Thai Lion and the catering service was really good for a regional airline, although there were not many choices but a hot meal on a relatively short flight with ...

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4/5/2019 Mercedes Jaramillo

Not Verified | Krabi to Bangkok. Excellent service in the full extent of the word, from the help via email, the counters and the attention of all its employees is excellent, in addition to the services both on board and in its facilities in the pre-boarding area, very good service , Congratulations. ES: Excelente servicio en to...

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3/31/2019 A Hansela

✅ Trip Verified | Flying to Bangkok to Phuket. Older Airbus aircraft that was clean. Staff was friendly and there was a lot of legroom. I am 190cm tall and had no problems whatsoever. Flight was on time. Snack was a cookie with coffee. I recommend Bangkok airways as the service is great for decent prices.

3/25/2019 Thomas van Woerkom

✅ Trip Verified | Bangkok to Ko Samui. Chose my seat during my booking session, which was quite expensive to be honest for an economy flight of just over a hour. Online check-in performed, but took a while for my luggage to be dropped off due to a long line for all counters. Security was another extra 30 minutes. Seating at gat...

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3/24/2019 Thomas van Woerkom

✅ Trip Verified | Bangkok Airways is charging very steep prices for a route they have a monopoly on and takes only about an hour and 15 minutes to complete in an older ATR 72-500 in which you definitely can notice the age. Airport is quite a distance from Mandalay and you are required to enter through security prior to check-in....

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3/20/2019 John Rolfe

✅ Trip Verified | For this flight I was connecting from a flight from London and when originally booked there was an over 3 hour transit time, however Bangkok Airways then cancelled this flight and we were booked on an earlier flight with only a 70 minute connection time. Our flight from London arrived late due to the Pakistan a...

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3/20/2019 John Rolfe

✅ Trip Verified | Chiang Mai to Koh Samui in Economy Class. Check in was quite quick at Chiang Mai and we used the Bangkok Airways lounge, which although basic is free for all passengers. Flight boarded on time and Bangkok Airways managed the boarding process quite efficiently and did not allow passengers to jump their allotted ...

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3/20/2019 John Rolfe

✅ Trip Verified | Check in at Koh Samui Airport was very quick. Flight boarded on time. At Koh Samui airport you are bused from the terminal in small open buses and as we were seated in row 18 boarded by rear steps of plane. Seat legroom was OK for this short flight. Plenty of space available for my wheelie case in the overhead ...

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