Blue Air

Customer reviews

10/27/2019 G Caymon

✅ Trip Verified | I think this may be one of the worst airlines I have flown with for some time. I initially booked my flight on the basis of the basic fare without luggage and thought that it was fairly reasonable for a no frills flight. However i needed to add luggage later on and saw that it was over £65 each way. This did n...

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10/8/2019 C Macina

✅ Trip Verified | Bucharest to Cologne I paid a reservation ticket for preferential seat but at check in another random seat without explanation was assigned to me. No one answered until now to my request to refund the money. Both on-board and check-in Blue Air staff need to learn to communicate. Extremely rude and incompetent ...

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10/4/2019 Igor Popovic

Not Verified | Larnaca to Athens. Unfriendly and mean ground staff with a LOT of attitude during all stages of check in (not available online!), I was asked to pay 70 euros extra for a small laptop case I had in my hand in addition to my also small backpack, they told me if it was something bought at the duty free I wouldn’t ha...

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10/3/2019 N Patten

✅ Trip Verified | Luton to Bucharest. Even one is too much. Both the outbound flight and the return flight were delayed. Their airplanes are very old and scruffy and the legroom is very limited. We paid extra for emergency exit seats but on the way back we got ordinary seats without any explanation. On top of that they have rec...

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9/24/2019 Diana Secrieru

✅ Trip Verified | Iasi to Luton. The most unwise staff. They are very arrogant and does not let you have even a bag with medicines and personal documents. I don't recommend this company at all.

9/11/2019 I Lupu

Not Verified | Bucharest to Lyon. I've been flyong woth Blue air for over 5 years because i don't have any alternative, other companies don't operate my route. Unfortunately, Blue Air are not good and my biggest complaint is the fact that they are never on time. In over five years, I have never been on time with them, it's disg...

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8/24/2019 Alex Smith

Not Verified | Dublin to Bucharest. Worst experience of my life. Over 2 hrs delay so far with no mentioning on what the situation is. Absolutely no involvement from the airline to make the situation better. Avoid by all means.

8/16/2019 Andrei Marghioala

Not Verified | Lisbon to Bucharest. Worst experience in my life. No online checkin available, extremely bad service. One person was trying to check a cart car and 2 small garden trees and frighted with with the checkin person for 1 hr while everybody else was waiting so we barely made it. Extremely bad organizing, we had to wai...

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8/11/2019 G Randal

✅ Trip Verified | Absolutely disappointed and disgusted with this airline! On the way to Cluj from Dublin the staff was lovely and I had no issues with a handbag + my allowed and extra paid for 10kg cabin luggage! On the way to Dublin from Cluj the airport staff was absolutely disappointing. They made me force my handbag into ...

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7/7/2019 S Marlez

✅ Trip Verified | Larnaca to Birmingham. The most unpleasant experience in a year of flying 2-3 times / week with numerous airlines all over Europe! Rude staff, given misinformation from staff, policies applied apparently at random, and €95 to be allowed to take my handbag on the flight - was told verbally €90 while sign showed...

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7/1/2019 P Lewis

✅ Trip Verified | Larnaca to Athens. Terrible experience. I had to pay 60€ for my 10kg baggage because my personal Purse didn’t fit in it. In the site they describe the size of baggage you can have on board, but how can you imagine that your small purse with your wallet, phone etc counts as an extra bag! Employees quite rude, th...

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6/20/2019 M Nicholas

✅ Trip Verified | LCA-ATH, OB 5361. By luck I was 3h before my flight at LCA and tried to check in. No check in machine was working/operating and instead I had to wait in a huge queue to check in by a teller on the airline operator/representative! Amazingly after standing - lined up with many others for 2 hours we made complaint...

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6/19/2019 V Saranotis

✅ Trip Verified | Larnaca to Athens. I've travelled with Blue Air many times before and they decided that from now on they will be charging for your purse extra. So i have 10 kgs free carry on luggage and if my purse does not fit in my luggage i must pay 60 euros - not to mention the attitude of the staff! Blue air is the worst...

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6/8/2019 Ionut Moldoveanu

Not Verified | Bucharest to Paris. Blue Air is a low cost company which has very bad services (online check-in, boarding, baggage attendants, flight attendants, etc). I do not recommend this company and I will never use again.

6/7/2019 C Stanton

✅ Trip Verified | Bucharest to Hamburg. I flew for many years with Blue Air, but the services, cleanliness, staff and aircraft are getting worse. As well, the prices are going up, but without seeing any improvement. My last flight was the worst possible, starting from check-in staff ( ou can't do any online check-in for most of...

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5/14/2019 Z Zindilis

✅ Trip Verified | Luton to Larnaca. It stated on the return tickets that free meals will be offered. When we were onboard the flight and the meals arrived I called a cabin staff and showed our tickets stating clearly that we had 2 free meals. They said we were not on the list, and we continued to ask staff for the meal. They sa...

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4/20/2019 Richard Laycock

✅ Trip Verified | Bucharest to Luton. I had a good experience with Blue Air. They were prompt and on time. Landed a lot earlier than scheduled which was great. However, the aircraft was old and falling apart. There is no mobile check in and there website is clunky, so a bit behind the times on that front.

4/19/2019 D Danova

Not Verified | Barcelona to Bucharest. Ridiculous service and website! I tried 5 times with 5 different cards to pay for a checked in luggage and it was saying there is a mistake. The mistake was coming from their website! After struggling for two days i gave up on the idea and i took a small luggage. Upon boarding of the plane...

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4/10/2019 S Renirou

✅ Trip Verified | Larnaca to Athens. Huge delays. On arrival at the airport we were informed about a delay of 30 to 45 min. At the end we suffered a delay of more than 2 hours and we were loaded in the bus after long time standing in the boarding gate and after we arrives in front of the airplane we waited there more than 10 mi...

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4/3/2019 F Kanagas

✅ Trip Verified | Luton to Bucharest. Absolutely disgusting customer service. I made a booking for a morning flight from Luton and in the confirmation it was the afternoon flight. I called them straight to mention there is an error and I had the screenshots from my phone to prove I booked the morning flight not the afternoon on...

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