Bulgaria Air


Customer reviews

10/21/2019 Georges Sioufi

✅ Trip Verified | Sofia to Amsterdam. I think they deserve three stars based on my flight. I had booked this flight because Adria had gone bankrupt. Two days before departure, I find this flight, quite a good price given the fact that I was leaving two days later. Seat was comfortable, we left a bit late but that's OK. I forgot...

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9/30/2019 Georgi Ivanov

✅ Trip Verified | I've always flown with them, and they're nice for short haul flight. Welcome on board with a bottle and after that given a small sandwich compare to other airlines which will even make you pay for it. Sometimes they do have delays but which airlines doesn't? For the price your paying I think its worth it, I've...

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9/18/2019 Diogo Freitas

✅ Trip Verified | Sofia to Lisbon. This four hour flight felt like an eternity. Legroom was better than on their A320s but still insufficient. I emptied the pocket in front of my so there would be more space available. Food was good but not enough. There are no pillows on Bulgaria Air. Landed on time.

9/13/2019 Diogo Freitas

✅ Trip Verified | Lisbon to Sofia with Bulgaria Air. Tasty sandwich served onboard along with complementary bottle of water on boarding which is a nice touch however for a four hour flight it didn't seem enough. The aircraft seemed very old and almost decrepit with very worn out leather seats. It was the first time I feared for ...

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8/31/2019 Snezhina Stoyanova

Not Verified | Varna to Sofia. Flight delayed 4 hours with no explanation. Absolutely not acceptable. Do not recommend. My time not valued. Worst company ever. Do not recommend. Absolutely unacceptable paid £70 to get quicker instead spend extra 4 hours in the airport.

7/30/2019 D Dimitrova

Not Verified | Sofia to Varna. Flight was delayed now for two hours. No explanation was given. Customer service was horrible. Apparently flights have been running late for the whole summer. If I knew in advance I would have taken a bus or train. Will not use this airline again. Very bad service!

6/17/2019 Simon Holmes

✅ Trip Verified | Bulgaria air have the values of BA 2 decades ago. A bottle of water when you step onboard - inflight sandwich and drinks free of charge and accompanied by a little chocolate. Relaxed atmosphere. Well dressed crew with a good(all be it a little relaxed) attitude. Overall, Bulgaria air get my vote. Also when fly...

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6/2/2019 Stéphane Hess

✅ Trip Verified | Brussels to Sofia. I am flying since many years worldwide and I have never been seated so miserably. Absolutely avoid sitting on a window seat in the back of the plane, especially if you are taller than 1.70cm and weigh more than 90kg. I felt like being pressed into the space between the seat in front of me a...

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3/17/2019 J Dehann

✅ Trip Verified | Sofia to Amsterdam. Checkin and security were fast for our 7 o’clock morning flignt. Sofia airport is not that big, so it took us less than 15 minutes from arriving by cab to the seating area at the gate. Flight was almost full and boarding took a while mainly to oversized hand luggage of some passengers. I wa...

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11/18/2018 Ivo Georgiev

Not Verified | I have flew from Sofia to Frankfurt and the service was great. The seats were comfortable and the lounge was great. They give us big sandwich with ham and cheese which was warmed (unlike Lufthansa), soft drink, beer or wine and a chocolate for a dessert. The staff was very friendly. At the airport I didn't have to...

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10/22/2018 A Hatton

✅ Trip Verified | I flew Vienna - Sofia return with Bulgaria Air in October 2018 and I had a wonderful experience. Tickets were cheap and service was really nice. Both flights were on time, even half an hour early on the way back. Crew really nice and professional, attentive and friendly. Onboard service was included in the pri...

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10/3/2018 N Masar

✅ Trip Verified | Beirut to Sofia. This is the worst airline. My journey was delayed by 14 hours and I have been trying to reach out to the complaint team in vain. Their lines are always busy and they haven't replied to my mail after more than 2 months following this message. "Your documents will be processed within the statuto...

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7/22/2018 B Kanardiev

✅ Trip Verified | Sofia to Amsterdam. I flew with Bulgaria Air last April. At the gate the stewardess that was checking the tickets told me I got a upgrade to business. When we entered the plane a A320 around 15 years old we were created I was seated at the second row of business class. At the seat a bottle of mineral water. ...

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4/26/2018 B Jackson

✅ Trip Verified | Flew Bulgaria Air from Amsterdam to Sofia. Endless boarding due to too much hand luggage, 1.5 hours delayed of course due to weather and this airline believes its passengers don’t have legs as there is no leg room at 30c and I am 1.87m. Price reasonable and can not collect points with other frequent flyer cards...

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2/14/2018 Antony Cole, Airbus A320 seat 22A

There is a good business class with actual business class seats, which is rare for a European airline for short haul. The seat in economy is fine, definitely more spacious than low-cost. Water bottle in seat for all passengers before take off followed by newspapers, sandwich, drinks, tea coffee and a chocolate, all included in...

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2/2/2018 S Hadiyha

✅ Trip Verified | Beirut to Sofia. The flight was okay. It departed on time, the cabin crew did a great job indeed. The food was simple but for a midnight flight it was alright. I was seated on an emergency exit seat and it was very comfortable there. The other seats in front seemed like they have a great legroom too. Calm, en...

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1/5/2018 Kaloyan Bozhilov

✅ Trip Verified | Bulgaria Air is definitely the best choice to fly from Sofia to Milan and back. Brand new aircraft and good service. Arrived at the airport 1h.30min. before the flight and went straight to the business class check in desk, as a Silver member. Security was very fast. This time the boarding was organised. It was ...

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1/4/2018 Kaloyan Bozhilov

✅ Trip Verified | Sofia to Milan on Bulgaria Air’s Embraer 190. As I am a Silver member in their frequent flyer program, FlyMore, I checked in on the business class counter, which saved me time, as sometimes the economy class lines are long. There is no priority fast lane at Sofia airport and my status doesn’t allow lounge acce...

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12/24/2017 Peter, Embraer 190 seat 7A

The leg-room is just terrible! The seats are very hard! There is no place between the seats. The only good seats are on the 3-rd row.

7/30/2017 wetwipe, Embraer 190 seat 27C

When in aisle seats (C&D) from 28 forward to about 25, be aware that the washroom queue will form right next to you. Be prepared for the close proximity of various passengers nether-regions and heavy individuals leaning wearily on your seat back for support.