Customer reviews

10/20/2019 Liza Reintges

Not Verified | Durban to Port Elizabeth. The night before my flight I was emailed and told to check in, which I tried to do, and was told that there was a problem and I would need to check in at the airport. I left two hours in advance for a one hour trip to the airport and on the way encountered a minor traffic problem. On arr...

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7/22/2019 Mohammed Hakan

✅ Trip Verified | Upon recent travel from Durban to Johannesburg on Sunday 14th July 2019 it is disappointing to find that we were welcomed aboard by rude flight attendants.

3/29/2019 Gregory Robertson

✅ Trip Verified | Flight BA6314 Durban to Cape Town was a disaster, plane had technical issues and we were not able to use that plane. I was informed visa a phone call from BA while on the way to the airport that there would be no Business Class on the new chartered flight. I'm not a snob, but it was a surprise gift for my 74 y...

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1/29/2019 David Ellis

✅ Trip Verified | Thoroughly workmanlike return flights, Johannesburg to Cape Town. Cabin crew were efficient and personable. Seats 1A/C had adequate leg room. Food was adequate and it was helpful to see the three main courses before choosing one. Both flights arrived ahead of schedule.

12/3/2018 David Ellis

✅ Trip Verified | Cape Town to Johannesburg. Club check-in for our Comair flight to JNB couldn’t have been more unfriendly and the agent failed to mention the SLOW lounge. We let her ticket our luggage through to LHR, without collecting it at JNB, as she said it would work. Well, we’ll see. The lounge was frenetic, although foo...

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11/27/2018 David Ellis

✅ Trip Verified | Johannesburg to Cape Town. Comair is a franchise operation of British Airways and the JNB - CPT route is particularly busy. We made use of the BidAir concierge service to speed us through immigration and baggage collection to connect with the Comair service. The SLOW lounge was quiet and relaxing, with a reall...

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6/15/2018 V Torbire

✅ Trip Verified | It will soon be a year since we travelled with Comair from Zimbabwe to South Africa. But the plane was not in Zimbabwe that day and we were driven by bus to Zambia to catch it. Notwithstanding the fact that the flight was delayed by more than 3 hours because of that, it will soon be a year since we are chasing...

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4/12/2018 Charles Bentley

✅ Trip Verified | Has anyone experienced a Comair cancellation? We did - from JNB to WDH in Namibia. We booked the flight through BA in the UK and BA couldn't care less, even though it's sold as a BA flight. They have refused to accept any responsibility. For all flights in or out of the EU BA would be liable for compensation, b...

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2/7/2018 B Meane

✅ Trip Verified | Johannesburg to Cape Town. I would like to lodge a complaint as I was very disappointed with the whole experience. The flight was delayed, we were at the gate on time and there were no announcements or updates made. Instead the staff just chatted amongst each other saying they don’t know when we will be able to...

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11/10/2017 Jack Neale

✅ Verified Review | Myself and my partner flew from Port Elizabeth to Durban on Tuesday 7th November. Departure time was 13:20 and flight time was roughly an hour. Boarding was prompt and hassle-free. There was plenty of space in the overhead lockers so no fighting for space for luggage. The pilot gave good information and kept...

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8/16/2017 Francois Koenig

✅ Verified Review | BA6416 from Cape Town to Johannesburg. Pleasant crew served tasty chicken mayo sandwich and complimentary drinks. Return flight was okayish, crew served delicious scrambled egg, bacon + chakalaka spicy sauce breakfast with yoghurt, juice and tea/coffee. Alternative choice was spinach and mozzarella pancake. ...

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4/22/2017 Craig Cutts

✅ Verified Review | Johannesburg to Cape Town on British Airways marketed flight operated by Comair. Check in at Terminal B quick and polite as was security, visited the domestic Slow Lounge which is very good with lots of food & drink options. Boarded on time through gate D2 on to a decent clean 737-800 seated in 1A which was ...

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4/18/2017 Craig Cutts

✅ Verified Review | Johannesburg to Windhoek return. Checked in at terminal B domestic (British Airways SA) however the flight departs from Terminal A which is about a 10 minute walk away, security was okay immigration a little slow. These flights are operated by Comair but marketed as a British Airways franchise service. Used ...

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4/8/2017 Johan Nel

✅ Verified Review | Seems the whole experience has dropped from what Comair / British Airways stood for and used to deliver. Could not hear the announcements made. Several passengers commented on this. The staff ignore you as you enter from the mid section of the plane, not making eye contact and looks like it has been a late n...

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6/17/2016 Arutha Edwards

Excellent flight overall from Port Elizabeth to Johannesburg. Boarding at Port Elizabeth was quick and efficient and we departed before schedule, also arriving about 10 minutes early. Plane half full and no one sitting in the middle seat next to me so had the window for myself. Got served a light snack of meat pie (vegetarian op...

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5/23/2016 Shanaka Gooneratne

✅ Verified Review | Johannesburg to Durban return on Comair (British Airways franchise). Check in and bad drop at JNB took ages. Staff at counters slow and could not care less. Security was a breeze. Slow Lounge had good selection of food and drink but was overcrowded on a Friday evening. Departure delayed at the 11th hour and ...

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5/18/2016 Christo Britz

✅ Verified Review | Johannesburg to Durban. British Airways (Comair) are going all out to prove themselves as the most unreliable airline. Yet another delay - this time because the plane is still being serviced. I understand technical problems, but services are scheduled and should not become my problem impacting on a full day ...

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4/5/2016 Antony Wepener

Victoria Falls to Johannesburg, first time on Comair and a bit underwhelmed. Flight was full and FA's served a sandwich and drinks but seemed bored. Aircraft was a Boeing 737-400 showing its age. Flight left and arrived on time so no complaints for that. Would I use them again, yes only if I have to.

4/5/2016 Craig Cutts

Cape Town to Port Elizabeth via Johannesburg. First time using Comair domestically in South Africa, marketed as British Airways. Check in at CPT quick and easy using my BA frequent flier status I was offered lounge access at the 'Slow Lounge' which I must say is pretty good. Flight boarded on time, a new Boeing 737-800, crew ver...

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2/14/2016 Carmen van Zyl

Johannesburg to Cape Town with Comair. Our row on the flight was skipped when dinner was served and when it was brought to the cabin controller attention, it was already time for us to make our descend. I was famished and exhausted when I arrived home shortly before 10pm. Only to discover my luggage was damaged when the lock was...

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