CSA Czech Airlines


Customer reviews

10/18/2019 Agnes Bartulewicz

✅ Trip Verified |  Prague to Gatwick. I will strongly recommend not to use this airline, I went with them to Prague and back. Going in to Prague they told me there is not enough space for me to fly as they oversold the tickets and they lost several passengers bags. Luckily someone didn’t show up so I could fly. I have paid and b...

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10/9/2019 M Hamil

✅ Trip Verified | Flying OK619 from Amsterdam to Prague on October 3rd. Flight operated by Smartwings and late as usual. Boarding has been chaotic, service a board amateurish. Passengers were siting for quite a long time in the plane after "boarding completed" without a word of explanation as to why and what might be the depart...

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9/29/2019 Petr Král

✅ Trip Verified | The flight was operated by Smart Wings and it was a surprisingly good experience. I have not flown Czech Airlines for many years and now, after booking the flight and after reading the reviews, I got really scared. But it was a very pleasant surprise. I booked the economy flex ticket, so I got a little ciabatta...

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9/28/2019 Angelo Menezes

✅ Trip Verified | Barcelona to Prague with CSA Czech Airlines. The flight went smoothly, with a lot of information provided at all times. However, there is very little room between rows and the plane was a bit dated.

9/27/2019 Casper Fransz

✅ Trip Verified | Amsterdam to Prague. Took my cabin luggage. Was plenty of room in the cabin still. Very annoying. Not enough leg space for 190cm person, which is not tall in. My friend who is over 200cm had it even worse.

9/16/2019 Krassimir Minchev

✅ Trip Verified | Prague to Hamburg. Does not matter that the luggage compartments were free, the Gate Personnel took my cabin luggage. It does not matter that my luggage met all the requirements for cabin luggage, declared and recorded in the Electronic Ticket.

9/11/2019 C Marteun

✅ Trip Verified | Moscow to Prague. This was a very poor experience. Initially, I changed my ticket after buying one with baggage extra. Then I changed the date. The system did not took my baggage, although I emailed the company twice and they assured me this was ok. I had to pay again for the baggage. The departure was delayed...

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9/11/2019 E Narkova

✅ Trip Verified | Copenhagen to Prague. The airline is offering on-line check-in which is not really an on-line check-in as you have to get your ticket at the baggage counter. This is a big step back as I have travelled a couple of times with this airlines the same route (Copenhagen to Prague) and before August it was possible ...

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9/5/2019 A Karsena

✅ Trip Verified | Frankfurt to Prague. Check in staff at the airport was extremely rude, shouting, talking over, having conversations, passing staff while holding my Id in her hand. There are no standards.

8/25/2019 Ondrej Marek

✅ Trip Verified | Copenhagen to Prague. CSA Czech Airlines is the worst company I've ever dealt with. 2 of 3 flights I experienced with this carrier were connected with some inconvenience - delayed flight, misinforming help desk, mean behaviour e-shop that changes prices when you press 'pay'. I can recommend just one thing: do...

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8/20/2019 H Sully

✅ Trip Verified | Beirut to Prague via Amsterdam with CSA Czech Airlines. Delayed every single time flown, missed connecting flight due to airline delay. Check online flight times for record of consistent delays with this incompetent airlines.

8/19/2019 Juraj, Airbus A330-300 (333) seat 8G

Standard flat bed seat (window seats do not have own access, aisle is better).

8/19/2019 G Barkati

✅ Trip Verified | Brussels to Prague. Czech Airlines are already one of the worst airlines I have ever chosen. When I first tried to check in - even though they claim you should be able to do it 36 hours prior to your flight - the system simply would not recognise my details. Later it did, but I recklessly changed my seat and i...

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8/16/2019 Daniel Jautzy

✅ Trip Verified | Paris to Prague. Very disappointing low-cost experience with Czech Airlines. - Flight is sold online as operated by CSA Czech Airlines. Reservation confirmation email and Boarding Pass only mention that this is a CSA Czech Airlines flight. Flight is however operated by low-cost sister company Smartwings with n...

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8/11/2019 Giles BRAY

✅ Trip Verified | Birmingham to Prague. Shockingly bad. Late every time we use them, sometimes over 3 hours. Rude to customers also scamming on baggage charges where they try to double charge saying they can't find proof that you paid for your baggage. Avoid.

8/10/2019 E Bartem

✅ Trip Verified | Prague to Nice. The price of the ticket with CSA (Czech Airlines) is at the same level as of Lufthansa, but the service is one-star. First, even if my flight was the very first one that day, it was delayed for 40 minutes, because the crew was missing! They did not told us the reason, I had to ask. Second, the ...

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8/3/2019 D Gaumat

✅ Trip Verified | Kiev to Paris via Prague. I'll never book a flight with that company again. I had a transfer in Prague and missed my connection because the airport had open only one security checkpoint and we had to wait for a long time, but the company refuse to refund my ticket or find me a new one (even though we were like...

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8/3/2019 Peter Tikkanen

✅ Trip Verified | Helsinki to Prague. My experience with Czech Airlines was thoroughly unpalatable, I wonder how they can be part of the SkyTeam at all. Not only was the flight running late, the plane itself was an extremely old and poorly configured 737-400. It was immediately clear that passenger comfort was of no interest to...

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7/29/2019 Sara Binazir

✅ Trip Verified | Prague to Stockholm. I am really displeased with the way Czech Airlines mismanaged my flight today and denied me a seat I had booked and paid for almost a month ago. I had my boarding pass in hand and just before my amazed eyes, I was asked very rudely to step aside while two other passengers were given way an...

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7/28/2019 Alexander Butov

Not Verified | Prague to Kiev. Nothing much. The plane wasn't very clean. The seats are not the most comfortable. The water was carried out only once and only before landing. The plane was 1 hour and 30 minutes late. The service was ordinary. It could have been better.