easyJet

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Customer reviews

10/27/2019 Stephen Disley

Not Verified | I could not fault my flight out from Manchester to Prague on 22nd October. It departed and arrived on time. The crew were professional and efficient. It was free of hard sell of dubious scratch cards , overpriced perfume etc. Of course it is a low-fare outfit, cheap and cheerful, no in-flight entertainment nor fr...

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10/25/2019 G Manuere

✅ Trip Verified | Catania to Bordeaux. Worst Company, rude staff Lacking. Improper Baggage Policy. First and Last Time. They charge anyone who has a bag in addition to their carry-on baggage. Pire compagnie au monde Personnel grossier et impoli Politique de bagages non conséquentes et abusives Première et dernière fois Ils fon...

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10/21/2019 Dhanya Subhas

✅ Trip Verified | Gatwick to Lisbon. I am very disappointed with the staff service. As I was boarding, they told me I could only take one bag however on my way to London from Lisbon, I took a back pack and a cabin bag. I questioned why Was I not allowed however the lady warned me that I would have to pay a £50 fee. I had to thr...

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10/20/2019 Michael Barr, Airbus A320 (320) Layout 1 seat 1E

Comfortable, clean starboard seat immediately accessible upon cabin entry. Thin bulkhead masking galley still provides good legroom, however, and I would prefer sound of carts being prepared and stowed briefly behind it to any port side row 1 seating with 100+ people walking by. No seat recline. Forward of engines so nice win...

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10/18/2019 Anthony Quinn

✅ Trip Verified |  Easyjet did the job. They got us from Bristol to Barcelona and back without any great hassle. OK it's a low cost carrier and basically you get what you pay for which suits us fine. We basically look on it as a necessary evil to get us where and when we want to go and easyjet delivers. It's a shame it has to be...

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10/18/2019 Richard Harper

Not Verified |  Lisbon to Luton. Even though the flight was smooth, the staff at Lisbon airport were rude and arrogant. They wanted me to pay 70 euro to place my hand baggage in the hold even. I said I was not going to pay and that is rather miss my flight. They kept bugging me until I eventually paid to get home. Never flying e...

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10/17/2019 Stewart Walford

✅ Trip Verified | Gatwick to Sofia. Efficient and on time for both departure and return. Cabin announcements were complete and non intrusive. Aircraft was clean and cabin staff were great for full flights. The purchase on board of wine and snack package was really good. For the money paid for this flight, this was incredible va...

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10/16/2019 A Davis

✅ Trip Verified | London Stansted to Naples. I was very disappointed by one of the crew members of my Easyjet flight to Naples on 13th of October 2019 (flight n. EZY325). I’ve been told, rudely, that there was no more space for my small luggage and had to drop it. I gently explained that I needed the luggage with me because ever...

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10/13/2019 Abdallah E, Airbus A319 (319) seat 17A

This seat is offset with the window meaning that the fuselage between the windows corresponds directly with where your shoulders are. Reduces comfort and width. Belt seemed a lot shorter than normal than other easyjet flights.

10/10/2019 S Molton

✅ Trip Verified | London Luton to Ibiza. Where to start, treated like cattle throughout my experience. The standout had to be this nugget, Girlfriend had a small suitcase with a handbag, myself a small backpack from work, flying together, we were treated to an arbitrary one piece of luggage rule by an uptight jobsworth, that som...

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10/6/2019 Lesley, Airbus A320 (320) Layout 1 seat 20F

Great seat. Just behind the wing. Wing does not obscure vision. Good flight.

10/6/2019 S Geran

✅ Trip Verified | Bordeaux to Hamburg. After making us lose 4 hours on a precious Saturday, the unprofessional and unfriendly service continued without having the need for apologies. The ground service only target was to find further ways how to make us pay more money, even we paid already a lot for their additional services. A...

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10/5/2019 Peter Driscoll

Not Verified | Arrecife to Gatwick. The boarding at Arrecife was much improved from the last time. The Speedy Boarding line was clearly marked and queues were polite unlike the aggression I encountered last time from some people queuing in this airport. Boarding was uneventful and I found the exit row seat to offer brilliant le...

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10/3/2019 S Karykas

✅ Trip Verified | Naples to Athens. Pretty regular flight with easyJet. They refused to take my hand luggage on the check in counter, but then on the gate, they did not allow me to take it on the plane. The plane boarded on time, however there was a delay. They told passengers it was due to the busy Greek air traffic, however o...

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10/3/2019 H Kemp

✅ Trip Verified | Lisbon to Madrid. I had a great flight. This was another airline that I was unsure about but honestly they were fine. I purchased a Plus fare so I could have my carry on suitcase and another small bag (just beware of these types of rules when flying with budget airlines). All of the staff that I encountered we...

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10/2/2019 Holly Baines

Not Verified | Tel Aviv to Luton. What is the point in having a vegan option if there is none left for vegans? You need to make sure you have enough, a 5.5hour flight without being able to have a meal is not acceptable. You have to remember that non-vegans also eat these options!

9/30/2019 Diogo Freitas

✅ Trip Verified | Funchal to Lisbon. Nice gentleman at check-in in Madeira. The flight was very tranquil even though there was half an hour delay. I trust them and their service: that's crucial as a customer.

9/26/2019 T Neale

✅ Trip Verified | Oslo to Berlin. Awful experience! Paid for extra luggage ahead of time then was charged $110 for a $60 flight, paid for early boarding and boarded with everyone else. Waited 1.5 hours for our luggage as we saw it sitting on the tarmac. Customer service is just a run around. Simply awful!

9/26/2019 Anthony Lee

✅ Trip Verified | Kos to Glasgow. I can’t praise the cabin crew highly enough after my wife was taken very ill. She was looked after by the crew for the 4 hours 30 minutes journey They kept me up to date as I was unable to sit with her even though they had another minor emergency at the rear of the plane. Thank you easyjet

9/26/2019 S Hardy

✅ Trip Verified | Gatwick to Rome. This airline creates so much traveller friction that any enjoyment with the experience of travel turns into a day of being ripped off, treated like a person that is baggage size/weight scammer, or liar about bookings. When this trip is finished, I will never use EasyJet again. Their website ch...

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