Customer reviews

10/2/2019 Faten Abu Ghazal

✅ Trip Verified | Worst airline ever. They closed the check in counter while I am waiting in front of the employee who was checking me in. When I complained to the duty manager they denied it. So I missed the Dammam to Jeddah flight. Coming back the airplane was late for 5 hours and no one informed us. When we complained they s...

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8/30/2019 S Hawalab

✅ Trip Verified | Jeddah to Dammam. Bad, bad deal. 2 hours after the scheduled takeoff time I’m writing this review from my seat in the plane on the tarmac. There were no announcements, no updates on the screens half an hour after scheduled takeoff time. The ground staff were beyond terrible. Passengers were told they were tiri...

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8/26/2019 Hanan Daghash

Not Verified | Jeddah to Qausim. It is a really poor airline. I had 2 tickets in the same fly airline (Flyadeal) to different cities, the first flight was delayed more than five hours and I missed the other one. They refuse to pay me anything or give to me another ticket for the flight I missed.

6/15/2019 C Carlen

✅ Trip Verified | This is Saudia's (Saudi Arabian Airlines) budget/low-cost airline. I have flown 3 flights recently. This flight was on a one year old A320, though the carpets and upholstery were looking tired. What impresses me about this airline is it's on time! This flight arrived at the gate 25 minutes early. I pre-paid fo...

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12/14/2018 Abubakar Mian

✅ Trip Verified | I booked a flight with flyadeal on December 13 from Riyadh to Jeddah. They have made a new rule of arriving 60 minutes before boarding time even for local flights. All of these new rules are for the purpose of sucking the money out of the poor customer. The boarding time was 10:55 Pm for my flight and I arrive...

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3/23/2018 Ahamed Safeer

✅ Trip Verified | Flew flyadeal from Jeddah to Dammam. Pathetic service. Flight was delayed for more than 2 hours without any information. Initially held at airport counter without any info. Later kept in aircraft without any info. The customer experience is not given any importance Never fly this airline.

1/17/2018 Fawwaz Asrar

✅ Trip Verified | Riyadh to Jeddah. It was Low Cost Carrier So had to pay for baggage and Snacks. Price of check-in baggage if bought at time of checking-in was as high as 100 SAR per baggage piece i.e 50% of total fare. Even upon request Wheelchair was not arranged. But some how ground handling staff arranged it from some othe...

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