FlyBE

Fleet


Customer reviews

5/14/2019 Helen Moore

✅ Trip Verified | Paris to Birmingham. Took over half an hour to check in online managed to get at opposite ends of the plane on the way out and on the way back. Hand luggage had to be checked in as the plane small. All in all a disappointing flying experience for my partners birthday, probably the worst to date and we fortunat...

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5/14/2019 N Thornton

✅ Trip Verified | Boarding the flight from London Heathrow to Newquay we had our hand luggage check by the airline staff and took our two bags in the cabin. On the return flight on the same aircraft the same bags (with no change in content) had to be put in the hold for the sum of £40 each. I then witnessed other passenger with ...

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5/13/2019 N Keir

✅ Trip Verified | Birmingham to Amsterdam. Bad service. Trick with the luggage being too big costing you 50 pound. Already paid for extra luggage of 30 pound and my bag has always fitted with other airlines. Not recommended!

5/6/2019 Federico Guetta

✅ Trip Verified | Cardiff to Edinburgh. I always used the same luggage and I did not know Flybe adopts different luggage size regulations and mine resulted to be oversized. They should point the luggage dimension more clearly when you buy your ticket. With the 50£ I paid for my oversized luggage I could have bought another tic...

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5/4/2019 E Ashley

Not Verified | I have flown between Norwich and Exeter a number of times over the last year using Flybe and had planned to continue using it as it’s a convenient way to get between university and home. I have now learned my lesson and will certainly never use this airline again. I arrived at the airport and as usual had the pay...

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5/4/2019 N Tsappis

Not Verified | Flybe staff seem intent to make customers feel bad. They’re also very aggressive. Today I arrived to drop my bag off in good time and was informed by your check in agent that bag drop had closed and that my hand baggage approved bag was too big. I explained that I had already purchased two check-in bags that I wa...

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5/1/2019 Ruth McIntyre

Not Verified | Leeds to Belfast. Horrible experience - was forced to pay £100 for two bags to go into the hold as they were 1cm too wide for the case sizer for Flybe. Staff were unwilling to be reasonable with all the passengers who had the same experience of charges. Have taken out a complaint against them after being told by ...

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5/1/2019 W Hancher

✅ Trip Verified | Birmingham to Amsterdam. Even I arrived at the airport I received an e-mail from FlyBe that my flight was delayed from 15:00 to 15:38. Impresses by the accuracy of the new departure time I sat down to work. At 14:45 I casually looked at the screen to check where I had to board noticing that now the screen said...

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4/30/2019 J Rickard

✅ Trip Verified | Norwich to Exeter with Flybe. I’m on board the same aircraft that I travelled on from Exeter and find therefore that my cabin luggage would have fitted in with absolutely no problem. That’s because it fitted on the inbound flight from Exeter. Flybe really need to sort themselves out.

4/30/2019 L Margan

✅ Trip Verified | Improve the rude staff behavior. This was my first time flight with flybe - London Edinburgh hand carry bag was measured by ground staff while boarding the aircraft they said cannot fit in aircraft need to checkin and asked me to leave the bag before stepping inside the flight. Didn't charge me anything. Edinb...

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4/30/2019 Tim Day

Not Verified | Southampton to Amsterdam with Flybe. Recent reviews say it all really don't they. Currently sat on one of the aircraft that beyond the unclean and cramped conditions appears to have aborted the take off. Recently had a claim for a cancelled flight rejected based on claims of lightning strike despite the same tim...

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4/30/2019 J Rickard

✅ Trip Verified | Norwich to Exeter with Flybe. Just to add to my previous review and insult to injury - my cabin luggage actually fitted perfectly in the bag check bin but wasn’t accepted because it went in upside down (as per the instruction given to me at Exeter airport). How pathetic is that? I’m now about to board the plan...

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4/30/2019 J Rickard

✅ Trip Verified | I’m sitting in Norwich airport absolutely shaking with anger. I’ve just read reviews from passengers who have had exactly the same problem with their cabin luggage as I have so I know that I am not making this up. How can my cabin luggage be checked and approved at Exeter airport and not at Norwich airport? It’...

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4/18/2019 M Kardin

✅ Trip Verified | Belfast to Leeds. Absolutely awful service. The cabin bag I have been using for many flights has always been good, but while the bag would fit but the wheels were above the restrictions.

4/18/2019 J Gurney

✅ Trip Verified | Belfast City to Leeds. I had measured my hard case carefully and approached staff to get my purple tag to show it was good to go as hand luggage and she asked me to put it in the measuring bin. It did not fit. My husband’s, exactly the same size, but soft shell did. It was clear the two cases were the same siz...

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4/14/2019 Michael Clow

Not Verified | Birmingham to Guernsey return. Absolutely do not fly with this airline. We checked the dimensions and weight of our cases before we checked for our outgoing journey and they both conformed to the weight and dimensions listed on the small print. We flew out of Birmingham unchallenged about anything and it was only...

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4/14/2019 C Palacas

✅ Trip Verified | Flybe should not accept using terrible travel agents like eSky, who don't care about the customer. What happened was there was a typo in our online booking form that the agent, eSky used. I paid for a domestic flight for my wife to take from Heathrow to Newquay (which was already expensive at over £300). The t...

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4/13/2019 C Wilson

✅ Trip Verified | London City to Belfast. Took my normal cabin bag luggage which has been on over 100 flights and they wouldn’t let it on the plane as the wheels were slightly too big. The passenger in front of me had a larger bag and was let on. They then tried to charge me £50 - worse than Ryanair. The bag was old so out of pr...

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4/12/2019 D Gamegu

✅ Trip Verified | Birmingham to Hamburg. There is no limit to the ingenuity of catching people unaware and this company is a prime example. If you didn’t know that the hand luggage sizes are measured without wheels and handle you will find this for the price of £50 per journey. Unless you are prepared to pull them off I guess. ...

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4/5/2019 Herman Harderwijk

✅ Trip Verified | Birmingham to Amsterdam. Worst airline to fly with. We paid for baggage of suitcases who where checked in and at the desk they said remaining cabin luggage could be checked in no problem and when we arrived at the gate we had to pay 50 pound per bag for cabin bags that are according to IATA size cabin luggage....

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