FlySafair

2.6
35

35 FlySafair reviews

7/3/2019 J Harteen

✅ Trip Verified | Cape Town to Johannesburg. I will never ever make use of FlySafair again. I am very disappointed. How do you people book a family with 3 small children on different seats even if we booked it a 3 weeks before the flight? When boarding, a hour before takeoff i must find out that i need to go to the Police stati...

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6/23/2019 L Jordaan

Not Verified | Port Elizabeth to Johannesburg. This morning Me and My fiance need to flight back to Johannesburg, at 8:40. At Check-in they say we have missed are flight. I told the lady at the check-in that its only 8:05, she said sorry but you have missed your flight. Just because we were late to check-in. They told me that ...

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6/19/2019 Jenny Meaker

Not Verified | Port Elizabeth to Durban with FlySafair. I would like to compliment your ground staff / check-in staff who were on duty at PE airport at 14h30 on Friday 14th June. I had a really ill colleague travelling with me to Durban, and requested if they could help me with 'assisted boarding' as I hadn't requested that whe...

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6/8/2019 N Reade

✅ Trip Verified | Cape Town to Lanseria. Pathetic Service! Will never ever fly with them again. Unfriendly service and ridiculous to pay extra for bag. Thank you Kulula for great service always!

5/29/2019 Lerato Ledwaba

Not Verified | Johannesburg to Cape Town. The flight was perfect the flight attendants were very nice. Overall it was a good flight. It was so cheap and the money was worth it I couldn't believe you can fly for just about five hundred rand it was nice.

5/23/2019 H Pamira

✅ Trip Verified | Johannesburg to Durban. I had to attend a funeral in Durban on 17/5 at 10 30am. Booked a 6.30am flight. This flight was delayed for 5 hours. Only left Johannesburg at 11.30am. Did not make it to the funeral. The purpose of going to Durban was not met. Safair did not provide compensation for the delay.

5/3/2019 Nonkululeko Betwana

✅ Trip Verified | Johannesburg to Durban. I am disgusted with the service I received at OR Tambo with the Ticket sales when I came to check-in for my flight that was at 11:05-12:20 to King Shaka international airport, the agent looked me in the eye and told me I have missed my flight when the flight was still within the airpor...

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4/12/2019 Ebrahim Laher

Not Verified | Terrible customer service, call centre takes ages to response and they keep putting you on hold for a significant time. I booked a ticket single for my wife and myself, Johannesburg to Durban I changed my flight paid a huge change fee almost the same price as my ticket for a day earlier. I received confirmation t...

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4/9/2019 F Gartin

✅ Trip Verified | Port Elizabeth to Johannesburg. There are hidden cost when you fly with FlySafair. The website is not clear about additional costs such as luggage, what is included, or what is excluded.

3/27/2019 Ian Jacobs

✅ Trip Verified | Johannesburg to Cape Town. The worst flight and service encountered - from counter where they insisted I pay an additional amount of R250 for baggage (about 13kg) to be loaded - to the actual flight where staff treated passengers very badly. we had to stand on the side for over 20 minutes to allow staff to pro...

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2/20/2019 Yolande Lottering

✅ Trip Verified | First of all the front desk ladies were very sweet and helpful, I can not complain about them. Now lets start, the staff on board were rude and did not seem bothered with the clients at all. After the safety instructions were done, they simply went and buckled themselves in, not one of them came by and checked ...

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1/31/2019 Linda Bender

✅ Trip Verified | George to Johannesburg, Sunday 27th January 2019. We missed our flight Kulula to OR Tambo so we booked a flight on FlySafair, when we were booking the man at the counter (George Airport) advised us that the aircraft lands at Lanseria we said no we need to go to O.R Tambo he was adamant that the flight landed i...

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12/29/2018 Johan Snyman

✅ Trip Verified | Johannesburg to George. I had a very bad experience with flysafair both times I’ve make use of them and this is my first bad review of any service or place. After booking online for a extra check in suitcase they denied it and make me pay again further the staff at boarding in Johannesburg shouts at us. In Geo...

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11/14/2018 J Larteine

✅ Trip Verified | Port Elizabeth to Johannesburg. This was a very smooth flight from the beginning to the end. More or less efficient boarding. Ground staff started boarding on time but asked holders of a priority boarding ticket to board from the end (while most of them were seating in the front). Meanwhile, all other passenge...

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11/7/2018 J Raunolt

✅ Trip Verified | Johannesburg to Durban. This is my first domestic flight in South Africa and I was positively impressed by Flysafair. Online booking was very clear and rapid. Even though I took a flexible ticket, my flight was extremely cheap. Boarding was very efficient and started on time. Staff was nice throughout the fli...

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10/4/2018 Craig Weiner

✅ Trip Verified | Johannesburg to Port Elizabeth. On 21/09/2018 I had one of the worst customer service experiences with Safair at OR Thambo International Airport. Not only were their staff inexperienced and incompetent but they were extremely rude and unhelpful with a situation where I was innocent. I missed my flight out of J...

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9/25/2018 E Du Plessis

Not Verified | Don't think you will ever be on time with FlySafair or that they will help you to change your flight. Our 1st flight was delayed and our return flight even more. Even telling them I am a Doctor who has a shift to do, they wouldn't even try to help you, their reply "sorry you need to wait nothing we can do".

9/13/2018 R Singh

✅ Trip Verified | Cape Town to Durban. But from the get go upon checking in how awful of me with the pain I was already in, the attendant that assisted me in CT International was the best, like a godsend at that time of morning and his willingness to assist me and make my check in such a breeze. Also inflight, the cabin crew we...

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5/17/2018 Caroline Mubima

✅ Trip Verified | Johannesburg to Cape Town. My flight was delayed. It was to leave at 8:15am but it was changed to 9:50am. Then we later only boarded at 10:30am. I understand the bad weather and all these "technical difficulties" but what I do not accept is the lack of initiative taken in remedying the problem. I missed the en...

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1/31/2018 Ignacio Carmona

✅ Trip Verified | Durban to Johannesburg. As a low cost airline, in FlySafair you get what you pay for. No inflight entertainment, any beverage you want you have to pay, seats that don't recline. No USB plug to charge your phone. The really good thing is that the service was really fast. Fast boarding, fast disembarking and you...

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