French bee

Fleet


Customer reviews

10/16/2019 Etienne Noualhat

✅ Trip Verified | Paris to San Francisco. French Bee is the worst. I have nothing to say about their cabin staff services, they are very professional and it is like any other Economy Class type of flight: long and tiring for everyone. My only problem with FrenchBee is with their customer service: I suggest you never have to make...

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10/9/2019 R Peel

✅ Trip Verified | San Francisco to Paris. Got to the Airport 3 hours early and when the counter opened I checked my bag and even though a little over on weight said it was not a problem. The seating was tight but not nasty small. ( I'm 5'11" and weigh 210lbs). Plane was new and clean with no nasty odors. All seats had a small b...

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9/21/2019 W Robinson

✅ Trip Verified | San Francisco to Papeete. Our flight was delayed because the pilot was sick. The plane left the next morning so we missed our connections which resulted in needing a hotel in San Francisco and Tahiti. French Bee's customer service to handle this delay was a disaster. No help with anything (hotels, meals). They ...

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8/19/2019 G Hartnett

✅ Trip Verified | Paris to San Francisco. Worst airlines ever. They asked to board 2 hours early and instead of boarding they made us wait at the entrance of aircraft for 1 hour. No special entrance for infants. Not allowed to feed the baby not step out at the boarding gate. The baby was crying continuously but no kind-hearted p...

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7/6/2019 Sally Snell

Not Verified | San Francisco to Paris Orly. This was my first experience flying a low cost carrier internationally and I wish I had been better prepared. The flight to Orly was fine except the seats were extremely uncomfortable - they are molded resin and my body did not match the mold they used! The food was almost inedible an...

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7/3/2019 W Mason

✅ Trip Verified | San Francisco to Paris Orly. Due to having to make a last minute trip, I decided to try French Bee for my first time. I went through the registration on the site and accidentally put my last name as first name and vice-versa as they requested last name first (European style). When I received my confirmation le...

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5/31/2019 P Meyer

✅ Trip Verified | I don't understand why everyone hates on this airline. I flew from Paris to San Francisco and back in May 2019. The plane was new, enough space, great service, perfect entertainment program, relaxed bag rules (if you read the booking rules carefully and purchase the extras), courteous stewards, safe feeling ins...

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4/25/2019 L Yang

✅ Trip Verified | I planed for my family vacation in Paris and booked tickets through their website in January. After booking and paid with my CC, I received the confirmation # and E-Ticket #. I paid in full When I saw the correct amount was charged in my CC statement. In April when I went to the SFO airport for check-in, CSR a...

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4/8/2019 Vincent Roubos

Not Verified | Paris to Saint Denis Reunion. Paid for seats with extra space but got refused when check in in because we don't speak French well enough. When filing a complaint and asking for money thay agreed ans they would refund the extra money we paid. This was promised more then 8 months ago and we still did not receive. (...

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3/3/2019 S Lantor

✅ Trip Verified | San . Francisco to TahitiUnbelievable. Showed up to the airport and after waiting in a long line they informed me on of the pilots was “sick” and they were cancelling the flight. The told us they would call us and give us details about a new flight, i had to drive back to the airport several hours later to try...

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1/18/2019 G Manillet

✅ Trip Verified | San Francisco to Paris Orly. Overall pretty good for the money, unless you're in a hurry or have connections. We left 2 hours late from SFO because we were waiting for the passengers from Tahiti to pass customs, check their luggage again etc, etc. I think this is pretty common on this route because it's really...

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12/26/2018 Terry Neymar

✅ Trip Verified | Paris to San Francisco. Customer service is non existant, they send you from one counter to the other hoping you’ll disappear! I had a reservation on a flight back to San Francisco from Paris and they prevented me to board the flight claiming I refused to pay the penalty fee. I gave the agent my CC on the phon...

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11/7/2018 C Geare

✅ Trip Verified | Paris to San Francisco. I purchased a ticket using someone else’s card, which the site allowed me to do 2-3 weeks before my flight. I was never notified that I needed to update my payment information and upon arriving at the airport I was told my ticket was suspended. I was not notified of this and as a result...

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6/17/2018 Amer Music

✅ Trip Verified | San Francisco to Paris. On May 21st 2018, My fiancee and I flew with French Bee to Paris. Our first bad experience was the inability to add checked bags on their website. We spoke to their customer service line and were told that they couldn't add it on for us and that we should use the website 24 hours prior ...

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