Frontier Airlines


Customer reviews

10/27/2019 H Naberez

✅ Trip Verified | Las Vegas to Atlanta. This is the worst airline ever! I tried giving them a third try after my first two times my flights were delayed, one of them was delayed by 2 days flying from Colorado Springs causing me to miss out of work and paying extra hotel time. Now that I’m flying to Atlanta I tried paying for a ...

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10/27/2019 G Marelli

✅ Trip Verified | Denver to Boston. We had an awful experience with flying Frontier last August. They lost our luggage, including our daughters car seat. They didn’t have any backup car seats (like they are supposed to, or at least like you would expect from any airline for situations like this) and our flight was delayed and d...

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10/25/2019 N Frank

Not Verified | Washington to Phoenix via Denver. I travel nationally and internationally 4-5 times a year. Had to fly on short notice and made the mistake of trying this god aweful airline. What a poor experience. You can arrive on time and they will refuse to issue boarding passes. When I finally got my boarding pass, it says d...

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10/23/2019 W Crysler

✅ Trip Verified | Memphis to Denver. Worst airline ever. I showed up over an hour before my flight and the people working the check in closed the line stopping at me. Wouldn’t let me check my bags and I didn’t get to fly.

10/22/2019 Melissa Lang

Not Verified | Indianapolis to Denver. I have traveled with Frontier Airlines for years and have always been very happy until recently. I am going to only state today's events, although there are several more that could be listed. I had purchased a ticket online with my points (yes, a member), because of illness, I had to chang...

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10/22/2019 L Lewis

Tampa to Colorado Springs via Las Vegas. Left Tampa on time. Got to Vegas with a 6 hour layover flight then delayed and will not arrive till almost 1 am. 2 of our party of 4 will miss a day of work due to this delay asked Frontier to compensate the two of four that will not get paid due to no fault of their own for the missed da...

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10/22/2019 D Vanirez

✅ Trip Verified | Miami to Denver. Never again! I fly to DEN every other week. I noticed that frontier was 1/4 of the price of American. I decided to take a chance which nearly cost my a large project for work. Flight was delayed one hour. Got a notification. No biggie, moved my meeting. But then we waiting nearly another hour ...

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10/20/2019 C Sedlack

Not Verified | St. Louis to Orlando. We were all seated in plane when they told us slight delay because of "maintenance." Another hour went by and told problem was fixed, they were just doing paperwork. Then announced they were overly optimistic and problem not resolved and had to de-plane. Flight was to depart after 5 p.m. Ke...

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10/20/2019 Jarrod Irick

Not Verified | Dallas Ft Worth to Orlando. Good experience; great price for one way nonstop. I had zero luggage, however, so check those fees (sent my bag ahead with family who flew out earlier). Plane looked new (per tail number, 3 years old). Landed on time. Friendly crew. Seat was a bit thin. Tray table tiny. No free drinks....

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10/19/2019 S Lundberg

✅ Trip Verified | Denver to Salt Lake City. When I boarded I was zone 1 so I boarded first! My seat was the front seat as well. I walked in with my ear buds- Unfortunately I’m coming home to Utah to burry my 4 year old nephew. The FA says- your bags need to go overhead. I was in the very front row, so you can’t keep purses or b...

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10/16/2019 Abdallah E, Airbus A320 (320) v2 seat 2A

Only the STRETCH seats in rows 1, 2, 3, 4 and 12 recline on this plane. The lever is under the right front side of the seat base, and you pull it up to recline. Never would have found the lever or known the seats would recline at all unless the FAs had announced it over the intercom. Seats 2A and 2F have two great windows for a ...

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10/16/2019 K Varden

✅ Trip Verified | San Diego to Charlotte via Orlando. The first flight got cancelled and the second one was delayed with the time being moved later and later. I will not be flying with Frontier Airlines again. They did not compensate for my travel plans being disrupted and the additional costs incurred.

10/15/2019 adriana Sanclemente

Not Verified | The worst experience ever. We had a flight from Philadelphia to San Diego with a connecting flight in Orlando. in Philadelphia, the flight was delayed from 2:55 pm to 4:00 pm due to weather, however the weather conditions were totally fine. They allowed us to board the plane and assured us that our connecting fli...

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10/14/2019 Alexandria Stevenson Galvan

Not Verified | Orlando to San Antonio. Horrible service. We paid for our seats to be together with our baby, not only did they charge us $100 for our baby when the travel agent said they wouldn’t, put out seats on 3 different rows! The flight attendants were rude and we were treasured horribly, will never fly this airline servic...

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10/13/2019 Humyra Mojaddidi

✅ Trip Verified | Denver to Washington via San Francisco. I had the worst experience and am still living it. I originally had a flight from SFO to dulles with a connection in Denver. Tuesday was the day I was supposed to leave then I keep getting emails that my flight is delayed and when I called them the lady said if you get o...

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10/12/2019 F Matthews

Not Verified | Washington to Phoenix. I was very disappointed when I received a voicemail message telling my flights had been changed. Not only did they change the times - but had the audacity to change my return from Saturday to Friday. Who does that without bothering to call the passenger - the outgoing flight was changed to ...

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10/12/2019 V Roberts

✅ Trip Verified | Denver to Charlotte with Frontier Airlines. As my wife and I approached the counter, ready to board the flight, we noticed that my wife’s boarding number was #1 and mine was #3. I was very puzzled because our seats were next to each other, I felt very embarrassed when the flight attendant was a bit rude, making...

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10/12/2019 Melissa Hill

Not Verified | Orlando to Philadelphia. Was here on time, they delayed our flight once for weather, then they delayed our flight again for maintenance, then they had to cancel our flight because they had no employees to even run the airplane not even a pilot. Then they didn’t even connect us another flight they reimbursed us th...

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10/11/2019 Abdallah E, Airbus A320 (320) v1 seat 2A

Only the STRETCH seats in rows 1, 2, 3, and 13 recline on this plane. The lever is under the right front side of the seat base, and you pull it up to recline. Never would have found the lever or known the seats would recline at all unless the FAs had announced it over the intercom. Seats 2A and 2F have two great windows for a...

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10/9/2019 Perla Gamez

✅ Trip Verified | San Antonio to Washington DC. Meanwhile I haven’t boarded the flight currently be careful flying with Frontier. At the gate I was sixth in line while the agent was shouting she was only taking guests to Vegas (I was going to DC) The guy in front of me had his ID thrown back at him flying off the counter from t...

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