Hawaiian Airlines

Fleet


Customer reviews

10/21/2019 Abdallah E, Airbus A330-200 (332) seat 2A

My wife and I have flown the Hawaiian A330 both in First Class and premium economy (Comfort) and are hooked. The lie-flat seats in First Class are quite nice and have a unique look. Very pleasant service by the flight attendants, decent food served with complimentary Mai Tais, and an ok selection of movies and TV shows (downlo...

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10/17/2019 S Wilson

✅ Trip Verified | Hawaiian Airlines is awful! Most of their US based locations do not have a club lounge and when you arrive to Honolulu to transfer to another flight they do not honor your first class upgrade. Also, the boarding process is awful. You pay more but you board after about 25 to 50 people. So, save your money and d...

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10/14/2019 Abdallah E, Airbus A330-200 (332) seat 11J

Seat 11J is actually a very nice seat. Seats 11J and 11H are in a private section of the plane – sectioned off from the business class area and from the stewardess platform behind. There are twelve seats in total in this section (two middle rows of four seats, as well as a row of two seats on the left and right side of the plane...

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10/11/2019 Carrie Bourdeau

Not Verified | Two of us bought round trip tickets for Oahu with the same confirmation number. Flew from Maui to Honolulu at 6.10 am. Return was for 6.30 pm. Mid trip, Hawaiian Airlines changed my confirmation number mid trip! I could check in my boyfriend but not me. Then Hawaiian Airlines gave me attitude after talking to two...

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10/9/2019 Diana H, Airbus A330-200 (332) seat 11HANDJ

The only U.S. airline with free meal service on domestic flights, and decent legroom when behind the First Class Cabin. Nice recline and service.

10/5/2019 R Lozano

Not Verified | Honolulu to Boston. Horrendous experience. My flight was delayed and after waiting on the plane for hours, they changed my flight. They gave me a different itinerary so now I had American Airlines for my second flight. Once I arrived at my layover destination, American Airlines tells me they cannot find my ticket...

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10/4/2019 Joey Cheung

Not Verified | I flew with premium economy seat from Auckland to Honolulu. (11 hour journey). The leg room and the seat was reasonably good. I was so shocked when I saw how small and tight the economy seats behind me were. (Seats and leg room are much smaller than usual.) Food was just a pack of cold sandwich and juice for the...

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10/1/2019 Kieun Kim

✅ Trip Verified | New York to Honolulu. The flight left on schedule and the flight was same as the one we had from Honolulu to New York few days prior. One thing I did notice was that they first went through the the drink and food cart to sell them. Then, they went through the second time providing the meal with complementary a...

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10/1/2019 Kieun Kim

✅ Trip Verified | Sydney to New York via Honolulu. First time flying on Hawaiian Airlines after more than 20 years of not flying with them. Flight leg from Sydney to Honolulu was full. Unique part of the airline is the Hawaiian culture it promoted in the background music, style of food offered during the flight, and the flight ...

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9/28/2019 Ken Nabbie

✅ Trip Verified | Las Vegas to Kona via Honolulu. My wife is terminally ill. In May 2019, I purchased two first class round trip tickets from Kona Hawaii to JFK NYC for medical treatment. I paid $8800 for these two tickets. I had to cancel for emergency medical reasons. I was issued a voucher for the $8800. In July, I attempted...

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9/23/2019 Peter Pomeranze

Not Verified | Los Angeles to Kona. I expected much less. First time on Hawaiians new narrow body aircraft across the Pacific. I had a very positive experience. Very comfortable seating (far better then Delta or American or United on similar aircraft). The service was excellent and the food was actually delicious. Had a great s...

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9/16/2019 Somik Sinha

Not Verified | Oakland to Kauai. Flight was pretty pleasant although we were sitting in the rear of the plane, which is not my favorite spot o the plane. You needed to download the Entertainment app, though , and then you had to buy the movies. I would still recommend this airline.

9/11/2019 Debra Hobbs

✅ Trip Verified | Long Beach to Honolulu. Our flight was cancelled with insufficient notice, no explanation and in order to reroute us, we were charged $150.00. Also had to pay extra for car rental!

9/1/2019 S Erick

Not Verified | Sacramento to Honolulu. Soon there will be an alternative to flying Hawaiian out of Sacramento to Honolulu nonstop - Southwest will start in January and I will never fly Hawaiian again. Why do I detest Hawaiian so much? Because of their high prices, outdated and unreliable planes (frequent mechanical problems), pa...

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8/31/2019 A Thompson

✅ Trip Verified | Maui to Sydney via Honolulu with Hawaiian Airlines. This 12.50 pm flight left Honolulu on time. Once we were in the air we were instructed to close all the window blinds and the meal was served immediately. The flight attendants then turned out the lights and disappeared for the remainder of the flight. (In the...

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8/20/2019 S Laginez

✅ Trip Verified | San Diego to Honolulu. We boarded the plane on Sunday August 18 2019. Everyone was very nice. Until we encounter a rude flight attendant. I called for her attention very politely. She, on the other hand, was annoyed by me even calling her over. My question was how many carbohydrates were in the complimentary b...

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8/13/2019 Michel Perrin

✅ Trip Verified | Honolulu to Kahului. After previous hard experiences with inter-islands Hawaiian service, I must confess that it has strongly improved. Baggage rules are now clear. Ground staff is ready to help you to comply with them. Boarding was not chaotic anymore. As usual FA were helpful and smiling. Maybe Southwest Air...

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7/30/2019 Arvind Sthanukrishnan

Not Verified | My mother and I flew from San Francisco to Honolulu in the Extra Comfort Seating. We got to the airport early and dropped off our luggage. Staff at the check-in counter made it easy to check us in and give us our boarding passes. The boarding started on time and we got to board early thanks to our extra comfort s...

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7/25/2019 P Larkin

✅ Trip Verified | Honolulu to Phoenix. Given the competition, I am surprised people even fly Hawaiian. Premium economy gets you 2 things, a seat with a few more inches and boarding just one zone earlier. Even United (historically the worst) gives you free drinks in that class. The A330 has no passenger controlled air vents and...

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7/23/2019 Abdallah E, Airbus A321neo (321) seat 37C

This seat was uncomfortable for the 5 hour flight from Honolulu to Sacramento. No lumbar support, narrow, not enough seat cushion. Aisle is narrow, plane was too cold (blankets for purchase only, so bring your own).They've crammed too many seats onto this narrow-bodied plane. Food was subpar; best to bring your own snacks.