Hawaiian Airlines


Hawaiian Airlines Fleet

455 Hawaiian Airlines reviews

6/14/2019 Abdallah E, Airbus A321neo (321) seat A4

My first flight on This airplane. The seats are thinly padded and left me with sore bottom and back. First class recliners do not recline very much and there is a foot rest that belongs on a motorcycle. The airplane is noisy and to me feels cheap. I don't like this airplane and if I didn't have so many miles invested in HA I d...

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6/11/2019 Scott B, Airbus A321neo (321) seat 16A

This seat is horrible if you are tall or have some width to you. The bulkhead seam runs right next to where your shoulder is. This may cause you to lean into the person sitting to the right of you. There is no window. I fly to Oahu every three months and would never pay extra to sit in this seat again. On the other side of the ...

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6/3/2019 Rocio, Airbus A321neo (321) seat 14G

Nunca había sentido un vuelo tan aburrido como este, el entretenimiento es pésimo y hay que pagar $7 para poder ver películas, no tiene pantallas solo lo puede hacer si lleva una tablet, compu o smartphone , de lo contrario no podrá ver nada. Hay que pagar por todo incluyendo la almohada y las brazada, los asientos se reclinan ...

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5/22/2019 Richard Milliones

Not Verified | Very disappointed with the quality of offerings. No WiFi, only beef option for breakfast going. Returning again no WiFi. We did not get offered water although some passengers did. Had to ask for a soda. Although I made reservations more than a month ago, my wife and I did not have seats together until I went to t...

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5/20/2019 R Christie

✅ Trip Verified | Portland to Honolulu. The flight to HNL was without any hiccups. The flights were on time and the staff was friendly. My difficulties came on the return flight. I had made a separate reservation for my Dad and his dog to fly on the same flight I was booked on, with a stop in Maui. I called reservations to attac...

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5/5/2019 Abdallah E, Airbus A321neo (321) seat 11G

Extremely disappointed with this aircraft but understand why HA went away from twin isle 767..cost and revenue ha? Not sure if there's a industry standard on # passengers vs # toilets. In the main cabin, there are 3 for 173 (if full) passengers. the middle toilets do not have room for passengers to pass fwd or aft so people are ...

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4/30/2019 K Jones

✅ Trip Verified | Los Angeles to Honolulu. We are from the UK and this was our first time using Hawaiian Airlines and we were very disappointed. We paid 80 Dollars each to upgrade to Premium Seats and although the interior of the plane was light and airy and clean, we thought the service was shocking. The temperature was so co...

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4/30/2019 Ken Duffin

Not Verified | Honolulu to Auckland. Return leg following previous review of outbound leg. This was an improvement on the outward journey. Cabin etc fairly identical though a newer aircraft. Food was better and cabin staff marginally more friendly. IFE was ok and departure/arrival times were as predicted. Beware the 10 min dela...

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4/28/2019 B Hajill

✅ Trip Verified | Sydney to Honolulu. Hawaiian Airlines A330 was spacious and new aircraft. Seating configuration was 2-4-2 in economy class. Boarding was swift and was before time, we push-backed before the departure time of 9.40pm. Aircraft was clean, spacious and cabin crew was smiling in Hawaiian style. I liked that the fli...

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4/26/2019 Kelly Carman

✅ Trip Verified | Lihue to Oakland. I am extremely annoyed seeing as I paid for an extra comfort seat and I cant even stretch my legs out because of the non-movable wall located in front of my seat. I'm 6 feet tall and have terrible knees. What's the point of paying for comfort if I'm better off just paying for an econ seat.

4/25/2019 Ken Duffin

Not Verified | Auckland to Honolulu. First time in Economy class for a while so possibly a bit biased. The seat adequate and nothing more. Reclined seat in front unexpectedly claustrophobic. Cabin crew not great to be honest, appeared disorganized and not friendly at all until leaving the aircraft. Food was dreadful on any scal...

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4/12/2019 Tim Tracy

✅ Trip Verified | The new non stop Hawaiian Airlines route between Boston and Honolulu cost me more than $1,900. It started out at the boarding gate with about six employees looking everywhere but at their customers. Only one overwhelmed woman had a clue. It seemed that they were too busy training their other employees. Holding...

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4/9/2019 Abdallah E, Airbus A330-200 (332) seat 11JAND11H

These seats are terrible. We've flown these exact seats a few years ago, before they installed a wall from the ceiling to the floor between first class and these seats. There is limited legroom now. If you are over 5' 10" tall you will be pressing your feet onto the wall for a long-haul flight, unable to stretch out. The sea...

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3/23/2019 Jayant Singh

Not Verified | I have travelled on most of the major airlines all over the world and by far this is the worst airline I have come across. This was my first trip to Hawaii on Hawaiian Airlines. The seats in economy class are really cramped. They just want to make money out of anything and everything. They asked for $10 for a sim...

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3/21/2019 Rod Walsh, Airbus A330-200 seat 11H

As other have written, the privacy of this section is nice. I found the bulkhead a little too close. So, I have already reserved 34H&J for our next flight. Doesn't look like there's a bulkhead, so it should have plenty of legroom.

3/17/2019 Jayson Manzano

✅ Trip Verified | Monopoly at its finest! Constant delays. I flew 6 weeks in a row without leaving on time. Every single time my flight was delayed by at least 30 minutes. Thankfully Southwest is offering Kona to Honolulu flights in May. I'm never flying on Hawaiian Airlines as long as another option is available. Sick and tired...

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3/14/2019 Rado Szittyai

✅ Trip Verified | Kahului to Honolulu. Horrid. They have monopoly on air travel here in Hawaii and they are behaving as such. Agents barely speak English, and god forbid you need to make any changes to your reservations. Planes are filthy (inter-island routes) and so are their terminals. I used them to fly to South Korea and e...

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3/9/2019 Abdallah E, Boeing 717-200 (717) seat 15A

This is a standard economy seat. Not much legroom but then it didn't appear the seats on this plane could recline, so I had no seatback in my face My seat didn't even have a recline button. The seats are paper thin so they can fit in more rows. But it's only a 30 minute flight from Honolulu to Lihue, Kauai so any discomfort ...

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3/6/2019 gsphoto, Airbus A330-200 seat 11C

I purchased a Premium Econo upgrade for $125 (x2 people) for the 9 3/4 flight to NZ. That cabin feels much more connected to first than coach. Very private feeling and quiet with attentive staff and good food/free spirits. It cost $125 PER leg for my United Prem-Econo upgrade from Tampa to SFO and SFO to Honolulu. My first Hawa...

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2/27/2019 Phillip Enright

Not Verified | Well, Hawaiian have now investigated their screw up for 2 weeks and responded by apologising profusely and given me a $400 e-Ticket with strings attached. That it takes 2 weeks to investigate an admitted huge and obvious screw-up of this magnitude, shows how little Hawaiian really cares for its customers. Having ...

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