Hi Fly


Hi Fly Fleet

33 Hi Fly reviews

5/27/2019 Andy vessey, Airbus A340-300 v2 seat 3C

Seats were good..flat bed sleeper seat ..very comfortable ..but the seat back screen kept breaking down ..which was eventually replaced by an I pad...the electronic seat functions were intermittently working and when I asked for a few pillows to put behind me while I was having my meal I was informed the didn’t give our pillows....

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1/17/2019 M Parvuri

✅ Trip Verified | Lisbon to Salvador Bahia. Flight plastic free. The first one I have travelled with. And they had Ipads to comfortable watch what we preferred. The distance between the chairs was large.

1/17/2019 Ines Amaral

✅ Trip Verified | Salvador to Lisbon. Everything great. The flight was on time and the flight attendants were super nice. Good food and served in nice quantities. The entertainment was very personalized. It was a very good experience.

12/27/2018 Ines Amaral

Not Verified | Lisbon to Salvador. Very nice flight. Staff, food and seats were very nice. Entertainment was great with several movies and series to choose from. I will definitely be travelling again with HiFly.

12/3/2018 Anthony Macharola

Not Verified | Amsterdam to New York. I flew Hi Fly on a Norwegian flight. An older jet, the interior was outdated a bit. The overhead reading lights could only be turned on from the crew. One of the bathroom sinks wasn’t working. There were only about 6 movies and 2 tv shows to be entertained from, but if you are flying 8 hour...

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10/12/2018 Rebecca Thomas

Not Verified | Hi Fly operated the route Brunei - Melbourne on behalf of Royal Brunei, due to RB having some sort of issue with their usual fleet for that route. We were told this at Heathrow (full flight was London- Melbourne via Dubai & Brunei). It stated the flight would be as comfortable, and the same high standard as RB. N...

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10/8/2018 José Carneiro De Carvalho Neto, Airbus A340-300 v1 seat 1L

A old airplane, with old seats, no full flat, no on-board entretainment

9/25/2018 P Beale

✅ Trip Verified | We were booked on Air Transat flight TS178 from Montreal to Porto. The first leg was from Toronto to Montreal. Upon landing on the 15th of September at Montreal for our connecting flight a few hours later, we were informed that it had been cancelled. I later found out through a friend that it was due to a tech...

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8/6/2018 Dan Streja

Not Verified | Gatwick to New York. I had a ticket with Norwegian and I got a series of SMSs telling me that the company that will actually fly the plane was Hi-Fly, that there will be only limited entertainment, etc. I read reviews on this site before and was worried about this flight. I was in for a surprise. The A380 was sup...

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6/25/2018 Don MacLeod

Not Verified | Due to a technical problem on our Thomas Cook flight we were delayed 24 hours and had to fly with HiFly. We paid for premium economy but were placed in economy next to the only toilet working on the flight. This was a bone of contention because other people were allocated our P.E seats. There were no alcoholic dr...

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6/20/2018 B Keeler

✅ Trip Verified | HiFly operated this Air New Zealand flight due to mechanical issues. We were unable to complete seat select and were given middle row seats. There was limited room with uncomfortable seating. Flight was an overnight flight. There were no pillows nor blankets offered. The plane was dirty inside with the toilets...

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6/9/2018 AB, Airbus A340-500 seat 16H

All seats in economy have seat back screens, but had no function other than to display "thank you for choosing arik air", an airline that owned the plane until 2015 (3 years ago of this writing). No way to turn off the screen. There is no window for row 16. It is directly over the center of the wing.

6/5/2018 Tony Filly, Airbus A340-500 seat 10A

Front cabin is economy. Small middle cabin is 2 rows of business. Lay flat. Plane was okay. Seemed “tired” and old. We sat in business

5/31/2018 Ginger, Airbus A340-300 v2 seat 31A

Screen wasn’t working, had to move seats. Selection of movies and tv shows extremely limited. Food was fine, HiFly staff friendly and professional. The last row on the plane was numbered 67 so I think the seat map on this website needs to be updated.

5/30/2018 S Gorter

✅ Trip Verified | HiFly operated my Norwegian flight from Paris CDG to Los Angeles. The premium class seats were very comfortable, however in-flight entertainment was limited and not on par with that of major carriers. Meals were very average, although the flight attendants were all polite and professional. I'd be open to flyin...

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5/28/2018 Gary R, Airbus A340-300 v4 seat 2J

Very spacious seat, more so than most business classes I’ve flown. No USB ports on this aircraft for charging everyday essentials, so there is a downside.

3/27/2018 E Lowe

✅ Trip Verified | Gatwick to New York. Got on the plane, taxied to the start of the runway. Had a system issue so they pulled back off the runway onto the maintenance strip. They then unload everyone onto buses and dump us at the terminal, no one has told a single thing as to what’s happening with anything, we all go through bo...

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3/4/2018 Rebecca Kyte, Airbus A340-300 v4 seat 50A

Overall the flight was pretty good, one male flight attendant was exceptional, whilst one female flight attendant (M Tristan) appeared rather rude and ignorant, our seats were requested for the leg room as my husband has cellulitis in his right leg and had spent the 2 nights in hospital and was only discharged yesterday to fly h...

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3/2/2018 Mrs Sidwell, Airbus A340-300 v4 seat 16H

Seat entertainment equipment did not work at all but this applied to many seats on this plane and on the other HiFly being leased currently by Air New Zealand. So avoid these planes if at all possible. Had paid for extra legroom which was good.

3/1/2018 M. Sidwell, Airbus A340-300 v4 seat 28K

NZ 102 flight booked with extra paid for legroom seat selection and full inflight entertainment - but operated by Hi FLY and it was awful. Air NZ your good image has been totally tarnished ! Surely you could have leased some better planes whilst you had a problem.Very restricted legroom on both seats as metal boxes filled half o...

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