Customer reviews

3/26/2019 M. Henson, Embraer 170 seat 15C

Cramped bare bones transportation. Horrible experience for anyone over 5ft 8in tall.

3/14/2019 mike henson, Embraer 170 seat 15C

Horrible experience. If you are under 6 ft tall it might be bearable. Taller than that you are in a living hell. Why woukd they put a recline btton on this airplane?

9/10/2018 Richard Callis

✅ Trip Verified | Couple of short flights with HOP! An Embraer to Paris then a Bombadier down to Perpignan. Both aircraft cabins were nice, staff were friendly and helpful and the snacks/drinks on board were satisfying. Flights were on time. As a platinum cardholder my connection between CDG and ORY was without charge saving 23 ...

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5/17/2018 Pascal Dherve

✅ Trip Verified | Paris to Nantes. Strikes on April 23 did not allow me to take this flight. Since April 21st I try to contact hop, by phone no one answers, no one also responds to emails or through the contact page of their website, or by twitter. I lost 200 euros, I could not change this flight and had to buy another ticket. ...

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11/2/2017 Laurent Charpentier

✅ Verified Review | Toulon to Paris Orly. Aircraft on time and clean. Good service in flight, pleasant staff on departure, inflight and on arrival. We had to leave bags at plane entry gate and we fetched them at plane exit gate in Paris. The aircraft is useful for small flights but is a little small for passengers. Flight enter...

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8/3/2017 C Starmer

✅ Verified Review | Paris to Aberdeen. HOP did us a favour during our outbound journey by taking strike action and cancelling our flight less than 48 hours prior to our departure. KLM/Air France organised a replacement itinerary with British airways which was very nice. The fun really started during our return journey from Pari...

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3/1/2017 P Steenson

✅ Verified Review | Brussels to Pau via Lyon. Upon arriving at my layover I was immediately notified that I was rebooked on another flight taking me to Toulouse and a driver there would meet me and drive me to Pau that evening. There was bad weather in Pau and the flights were cancelled. I was a bit hesitant but I was assured t...

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1/4/2017 G Derston

✅ Verified Review | Our flight from Dusseldorf to Paris came in late. Boarding went fast and according to our onward tickets, in Premium Economy, we had SkyPriority status. Airport-staff in Düsseldorf was great, professional and well informed about the connecting time in CDG. The flight was without any specials. Friendly crew-m...

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10/14/2016 Timo Kuhn

✅ Verified Review | Dusseldorf to Paris CDG return on Embraer E190 jets. The plane was very clean, 2x2 configuration as standard with extremely wide seats. I am 6'3" / 188cm on 180 pounds and the seats were wide and long enough for my legs. There was enough leg space including space for luggage below the seat. Some people had t...

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9/4/2016 R Stack

Brive to Paris-Orly with HOP! Seamless reservations through Air France. Brive is a tiny airport and very easy to manage. On time departure for Paris. Both ground and cabin staff very pleasant. Aircraft was aging but clean and seemed well maintained. Inflight service was beverage and snack, fine for a 1 hour flight. Only drawback...

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8/22/2016 A Boer

✅ Verified Review | Flew Amsterdam Schiphol to Marseille via Strasbourg. Hop! has good service and comfort levels for a regional airliner. Their in-flight announcements in English need some work though. On my flights I was on an Embrear 145, which has an odd seating arrangement of 1-2. The seats were comfortable, and not crampe...

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8/20/2016 Eelco van den Heuvel

✅ Verified Review | Strasbourg to Amsterdam. Ridiculous price (550 euro) for a one-way flight so a purchased a much cheaper return and canceled the return flight. This is supposed to be a lowcost airline! Inflight service consisted of snack and drink. Stewardess even returned for me since I was asleep, which I appreciated. I li...

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3/30/2016 Georgios Vrontos

✅ Verified Review | Lyons to Bordeaux–Mérignac with HOP! Regional flights of 1 hour 5 minutes. Both flights were on time. Plane is not my favorable CRJ1000. Cabin is narrow and the seat makes you feel cramped. The atmosphere of the cabin pleasant, food service standard, coffee and soft drinks. Staff was okay.

1/3/2016 Kevin Giersch

HOP! provides since a few time a regular travel from Pau to Paris by small jets CRJ-700. Tickets are cheap and services are the same as Air France so it is a good value. I never had problem with this company I'm used to take. Services are good. Travel are all regional in France so very short. Seat comfort does not take the same ...

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7/7/2015 Joel Costi

HOP! is the regional carrier of Air France. I flew from Brive Vallee de la Dordogne to Paris on AF 5523 at 5.50 pm. When it was almost time to board I was surprise that no one went through security. Looked at the monitor, nothing special. Look at the AF app and I saw that the plane which was suppose to leave in fact went back to...

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