Customer reviews

10/27/2019 Harsh Shah

✅ Trip Verified | Hyderabad to Ahmedabad. Generally good in terms of punctuality & service, I had a horrible experience when I missed the flight. They are not accomodating in such matters & charge you for rescheduling the same. In my case I had just missed the flight by 5-10 min. They now charged more than my original flight to...

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10/24/2019 Neetan Meenia

✅ Trip Verified | Delhi to Kolkata. The flight experience was good but my luggage holding straps were damaged, unable to carry it. I think luggage handling was very irresponsible.

10/16/2019 A Garamal

✅ Trip Verified | Delhi to Pune. My flight time was 0450 hrs, I reached the counter at 0410 but since you have to reach at 0405 they didn't let me board the plane, and I missed my meeting. Never will book indigo again.

10/15/2019 Aashish Kumar Sonu Bikram Jaiswal

✅ Trip Verified | Delhi to Patna with IndiGo. Positive First: Good Airline, worth the money for budget travelers and students. Good staff and management, runs on time. Negative Points: Seating quality is poor, no inflight entertainment service available.

10/9/2019 N Beale

✅ Trip Verified | Udaipur to Cochin via Delhi. Well this was a positive experience. I knew what to expect so was prepared taking my own water and snacks. The plane arrived on time and as soon as passengers were off, we boarded. Very efficient. We left on time heading first to Delhi. We had a long 6 hour wait but had to change t...

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9/26/2019 Carolyn Moncur

Not Verified | Delhi to Goa. Fantastic experience. We were given free upgrade to exit row seats with lots of legroom. Thank you to Priya who did a great job with excellent service. This was our 3rd time with Indigo and it’s been a great experience each time.

9/26/2019 A Darnul

✅ Trip Verified | Jammu to Delhi. When LCC in Indian domestic route is concerned Indigo is my first choice and they are improving day by day. Last travelled August last week. Was traveling with only hand baggage so used check in kiosk for boarding pass, boarding started before time and so as departure seats are okay, food and ...

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9/24/2019 Santosh Kulkarni

✅ Trip Verified | Tirupati to Pune via Bangalore. Traveled with few airline during visit to India this time. Found seating arrangement of IndiGo much more comfortable than others. The best part was, ground staff Nagraj at TIR airport was serving customer extraordinarily. I needed flexible info. for my return flight to Pune, and...

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9/22/2019 Varun Prasad, ATR 72 seat 1F

The seat 1 F faces all the crowd of the plane.. the seat is not uncomfortable as it has no head rest available and the seat is non reclining too. Leg room is still better than the other routine seats but this seat is just opposite the seat 1C and all these 4 seats share a common leg space.. Also as this seat faces opposit...

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9/17/2019 Mudit Jalan

Not Verified | Goa to Kolkata. I would like to thank Nazia & Rosey as they helped me to find my wallet yesterday I lost it my flight from Goa to Kolkata they informed my sister and they co oparated and I got my wallet successfully with everything intact

9/15/2019 Mahendra Sagar

✅ Trip Verified | Mumbai to Patna via Lucknow with IndiGo. Excellent experience thru-out from check-in to de-boarding. Check-in at Mumbai was courteous, fast and efficient, and the best part was no nickling-diming for 2-3 kg extra weight. In-flight crew was even better with all the ladies acting pleasant and welcoming. It's the ...

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8/30/2019 Mohammed Nishal

✅ Trip Verified | I was travelling with my wife and 6 months old baby. While checking in from Cochin the ground staff at the counter gave us seats [19F and 19C] saying it’s seated together. Later I realised she did a mistake and it should be 19D. I was walking through the airport randomly looking for your staff to sort this issu...

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8/22/2019 S Jahavan

✅ Trip Verified | I travelled Cochin to Chennai. One of the best parts of flying in Indigo is the timing, always on time. The cabin crews was well trained and pleasant, I truly like the ambience and the behaviour of the cabin crew. All i want to say is try Indigo airline and you will feel the difference.

8/17/2019 Arshad Noor Siddiquee

✅ Trip Verified | Delhi to Nagpur. All my experiences with this airline are very poor. Specially the courtesy of the staff is very poor. The legspace and the seats are very uncomfortable. One must choose to fly with this airline only when there is no alternative. The staff right at the check-in to even the customer care is so ru...

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8/15/2019 G Sayakum

✅ Trip Verified | Chennai via Kuwait. This is my first fly on indigo. Because of the crew. They give a five star service and the flight is on time takeoff and landing. I really appreciate to those staff. I hope to fly again in indigo.

8/6/2019 Mohd Nazeer

Not Verified | Dubai to Cochin was a nice flight at the end of December 2018. Water is provided, but food only provided by payment only. Half an hour delay is normal from Dubai based flights. 45 minutes delayed, but arrived ontime. Got the baggage delivered on time upon arrival at COK. Onboard nothing except the small bottle of...

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7/28/2019 Naresh Jallu

✅ Trip Verified | Delhi to Hyderabad. Highly appreciate the customer-centric service of IndiGo. I was coming from the USA to Hyderabad with an intermediate connection through IndiGo in Delhi. My check-in luggage was close to 45 kgs (with an excess of 30 kgs). However, under normal baggage policy terms, the excess amount was comi...

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7/26/2019 Phil Medlin

✅ Trip Verified | Vadadora to Mumbai. I had travel within India and saw that this was a viable airline. The planes are fairly nice and the service is good. I have 2 separate reservations connecting in Mumbai. They would not put the luggage to my final destination or combine the tickets. Very frustrating...the discount way!

7/21/2019 M Junaid Ali

Not Verified | Delhi to Bagdogra. Very good inflight service provided by cabin crews, specially Nayan & Somiya. Food served to us was very tasty. Thanks and hope to enjoy your service again.

7/21/2019 R Jalin

✅ Trip Verified | Mumbai to Bangalore. Low-cost airline with high-class service. The flight was on time, the ground staff were there to assist all passengers to get on board. Aircraft was mighty clean and the service was excellent. Bought a sandwich on both legs, which was amazing. When I compare the services of Indigo to the l...

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