Customer reviews

7/17/2018 Barry, ATR 72 seat 5F

Window seat next to Engine propeller, noisy when taking off but once cruising noise was tolerable. High wing plane therefore good view, seats not very comfortable, not bad legroom food tray very small

7/16/2018 Jaganathan Venkatesh

✅ Trip Verified | Delhi to Coimbatore. I have flown with Indigo loads of times and have regularly recommended it to many. I have never had a bad experience in all of my trips and was really happy until my recent trip. I had booked my seats under student discount which allowed an additional baggage of 10kgs free of charge. Durin...

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7/10/2018 Suramya Naik

✅ Trip Verified | I was travelling from Delhi to Vadodara in July 2018 through Indigo. Unfortunately, our flight from San Francisco to Delhi (Via Shanghai) got delayed and we missed the 5:10 am flight from Delhi to Vadodara. The Indigo staff at terminal 2 acted very helpful. They offered me to book in the next flight to Vadodar...

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7/3/2018 Karan Chauhan

✅ Trip Verified | Mumbai to Udaipur. Excellent service and Air Hostess were polite and helpful. It was a really nice flight.Thanks to Pilot and the Crew members. We enjoyed our trip.

6/28/2018 Mamata Dalai

Not Verified | Delhi to Visakhapatnam. Good service and price. But why not charge ₹200-300 extra on any flight and serve a free meal. Snacks are ok but a meal will do better . Also , moving to terminal 2 at Delhi Airport was not a good idea. No Windows to watch outside for those who love plane-spotting. Also, there are no good ...

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6/19/2018 Arindam Mahapatra

✅ Trip Verified | Bhubaneswar to Mumbai via Hyderabad. As usual, full marks for their service in the aircraft. From check-in to the boarding (although flight was delayed due to bad weather in Bhubaneswar), they also gave constant updates about the status of the plane's arrival also. Otherwise, no complaints at all about their s...

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6/10/2018 SeatGuru User, Airbus A320 (320) seat 1C

The existing information about the legroom in the first row is incorrect. These seats have more legroom than any other seat on the plan and are sold by Indigo as premium seats. While the bathrooms and the galley are in close proximity, it isn't particularly bothersome as most Indigo flights are short-haul. I actually consider th...

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5/26/2018 A Adam

✅ Trip Verified | Dehradun to Pune via Delhi. Most disorganized and inefficient airline I have ever travelled with. Multiple delays, standing in line for over 8+ hours and talking with customer service on the phone for 5+ hours with no help at all. Do not fly with this airline.

5/20/2018 J Masim

✅ Trip Verified | Doha to Kochi. The check in staff were unprofessional and impolite. I had an excess baggage of 5kg which I took back and repacked without any hesitation, Yet they behaved as if I was handling drugs. I took back only one baggage to repack, leaving the other to them to check in. Coming back after repacking which...

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5/16/2018 Arindam Mahapatra

✅ Trip Verified | Bhubaneshwar to Mumbai. IndiGo, being a low-cost no-frills airline is a value for money indeed. Although their in-flight menu is bit expensive, one can bring their food from home also, which also save some money. From ground handling to the crews' services, it was an excellent service. The students fare scheme...

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5/14/2018 Kiranraj Nayak

✅ Trip Verified | Me and my wife were travelling to Bangalore from Goa on 8th May 6E 281. The check-in agent noticed my wife is pregnant and was very helpful. She changed us to more comfortable seats and offered to check-in our carry on luggage. We are very happy with this sweet gesture and is much appreciated.

5/12/2018 Dr Bhawna Johri

✅ Trip Verified | Flew Coimbatore to Delhi. First of all thank you IndiGo for such caring staff. My daughter met with an accident and her left arm was affected. She had treatment from Ganga medical center Coimbatore. She was carrying an extension rod attached to her arm. We had three tickets but of different nos. The air hostess...

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5/11/2018 Bhawna Johri

✅ Trip Verified | Coimbatore to Delhi. First of all thank you for such a caring staff. My daughter met with an accident and her left arm was affected. She was carrying extension rod attached to her arm. We were having three tickets but of different nos. Air hostess took proper care for arranging front seats for us. She helped ...

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5/2/2018 Pankaj Garg

✅ Trip Verified | Delhi to Bangalore. I was traveling with someone who was visually impaired. And when I reached the check in the girl on the other side was helpful to provide us with assistance. She was excellent. She took good care of the specially enabled person with me and ensued that we were made to sit on the plane. Not ...

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4/27/2018 S Jabathra

✅ Trip Verified | Mumbai to Raipur. The fare for extra luggage is too high. No food is provided during travelling. I don’t think it’s worth paying 6000 for each flight and not getting any facilities. Please improve your service.

4/27/2018 S Richardson

✅ Trip Verified | I travel with Indigo a lot and about half the time I regret it. They have all sorts of arbitrary rules that don't affect their ability to do their job but do affect your flight experience. For example, a few times I've arrived to my flight early due to a changing work schedule in time to take their previous fli...

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4/16/2018 S Rajur

✅ Trip Verified | Kochi to Hyderabad via Mumbai. I earlier travelled to cochin, it was delayed by 1.3 hours. This time they directly rescheduled my travel. I was supposed to travel from Cochin to Hyderabad via Chennai. But they had rerouted me to Mumbai then to Hyderabad. Before rescheduling directly they should have given me o...

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4/12/2018 Gokal Chittaranjan

✅ Trip Verified | Bangalore to Singapore. Horrible experience with check in staff at Bangalore. We had an onward flight from Singapore to Jakarta on Singapore Airlines. The check in staff refused to check us in saying we did not have Singapore visas. We explained that we were transiting at Singapore so did not need a visa. They...

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4/9/2018 B Marala

✅ Trip Verified | Udaipur to Dubai via Delhi. I was travelling with my spouse, mother and infant. Udaipur - Delhi flight was delayed more than 2.5 hours and because of this I missed my Delhi - Dubai flight. No one from IndiGo was there to assist, I struggled for 5 hours at Delhi airport with my kid, they made me run between the...

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3/26/2018 J Reddy

✅ Trip Verified | I am a frequent domestic flyer and several times I have traveled with IndiGo. Apart from one or two exceptions, every time the flight I booked was cancelled and I was re-booked on another flight. It was alright when the re-booking was done for another flight at the same time but lately the re-booked flights are...

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