IndiGo

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Customer reviews

3/22/2018 Ravi Pullanikattil

✅ Trip Verified | My wife travelled on Indigo flight 6E-459 from Mumbai to Chennai on 20/3/2018. She arrived late at the airport in Mumbai. There was a flash strike by Uber which she booked earlier and she had to take an auto at the last moment to travel from Thane to the domestic airport. The Indigo staff at the Mumbai airport...

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3/17/2018 J Haron

✅ Trip Verified | Trivandrum to Bangalore. Airline provided special consideration to families with small kids so we also got the preference on boarding the flight first. The kids were provided with small Indigo passports by the hostess. The Kids and we as a family enjoyed the flight. We were provided with soft drinks and in one...

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3/11/2018 Mahendra Sagar

✅ Trip Verified | Dimapur to Bangalore via Kolkata. I flew with IndiGo and received exemplary service. On my previous flights on IndiGo as well as Dimapur to Kolkata leg of this flight, I had inquired about buying the "Girl Power" Lapel Pin for my daughter and was told every time "not available". I inquired on this flight as we...

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3/11/2018 Shiva Sitaraman

✅ Trip Verified | Chennai to Hyderabad and Hyderabad to Bangalore in February. Very pleased with this airline, clean aircraft, on time service, no luggage issues. I booked this trip from the US and everything worked out without any issues. Excellent value for money and way better than full service airlines I have flown within I...

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3/8/2018 H Advani

✅ Trip Verified | My umpteenth flight with IndiGo in the past four years, almost always Bangkok-Pune-Bangkok via Calcutta. As always exemplary cabin service, efficient check in service. This time had a harrowing experience that the airline handled with aplomb: I checked in and was asked if I had a PowerPac in my luggage and I sa...

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2/26/2018 V Talapu

✅ Trip Verified | Dubai to Singapore via Chennai. New aircraft, very professional cabin crew. They assist me at the check in to put my luggage to Singapore via Chennai. Transit in Chennai was very smooth despite the procedures of Indian police - checking three times our passports but all went ok. On time flights. I will fly wit...

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2/25/2018 Nafis Ahmed Raiyan

✅ Trip Verified | Flew IndiGo from Kolkata to New Delhi. The check-in process was smooth and the baggage handling went well. I later found out as I had a "Lite" ticket, which was cheaper, I had to pay extra for my checked baggage. I did that. A bus took us to our aircraft. The plane was loaded and it took off exactly on time. Th...

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2/14/2018 K Patmar

✅ Trip Verified | Mumbai to Bangalore. This is the second time I'm booking Indigo from Mumbai and both times the flight was delayed. The scheduled take off was 1545h and take off was 1725h for the flight. Both times I've missed being where I was supposed to on time.

2/14/2018 K Patmar

✅ Trip Verified | Mumbai to Bangalore. This is the second time I'm booking Indigo from Mumbai and both times the flight was delayed. The scheduled take off was 1545h and take off was 1725h for the flight. Both times I've missed being where I was supposed to on time.

2/5/2018 Arul Prakash Samathuvamani

✅ Trip Verified | Flew IndiGo from Chennai to Madurai. The flight was a pretty short one, one hour. During that time, these are the things that I felt about the airline. 1) Check In: The Lines were long, the number of counters were pretty reasonable but could be increased considering the number of flights IndiGo operates. My adv...

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2/5/2018 Arul Prakash Samathuvamani

✅ Trip Verified | Flew IndiGo from Chennai to Madurai. The flight was a pretty short one, one hour. During that time, these are the things that I felt about the airline. 1) Check In: The Lines were long, the number of counters were pretty reasonable but could be increased considering the number of flights IndiGo operates. My adv...

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1/21/2018 Shubhi Singh

✅ Trip Verified | Chennai to Raipur via Hyderabad. Indigo is being quite careless these days, they mess up things and all we get to hear is "sorry for the inconvenience mam". Recently While booking the tickets i had selected a XL seat for my father according to his comfort and convenience and had paid for it in advance, but sti...

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1/21/2018 Shubhi Singh

✅ Trip Verified | Chennai to Raipur via Hyderabad. Indigo is being quite careless these days, they mess up things and all we get to hear is "sorry for the inconvenience mam". Recently While booking the tickets i had selected a XL seat for my father according to his comfort and convenience and had paid for it in advance, but sti...

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12/30/2017 G Shakari

✅ Trip Verified | Bangalore to Mumbai. My flight 6E 464 was scheduled for departure at 9:20am on 30 December and is finally boarding at 3:45 pm. In between this many flights for Mumbai has flown and Indigo crew remained clueless about this particular flight and spoke rude to passengers who we're enquiring. After the delay till ...

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12/30/2017 G Shakari

✅ Trip Verified | Bangalore to Mumbai. My flight 6E 464 was scheduled for departure at 9:20am on 30 December and is finally boarding at 3:45 pm. In between this many flights for Mumbai has flown and Indigo crew remained clueless about this particular flight and spoke rude to passengers who we're enquiring. After the delay till ...

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12/26/2017 Praveen Sharma

✅ Trip Verified | Indigo flight scheduled at 9:30am from Hyderabad to Ranchi has been delayed 3 hours 30 minutes on December 25th 2017. I am still not sure how long it would take me to finally board my flight today. I have a family event to attend but I think I won't be able to attend it. It would be a customer delight if airl...

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12/26/2017 Praveen Sharma

✅ Trip Verified | Indigo flight scheduled at 9:30am from Hyderabad to Ranchi has been delayed 3 hours 30 minutes on December 25th 2017. I am still not sure how long it would take me to finally board my flight today. I have a family event to attend but I think I won't be able to attend it. It would be a customer delight if airl...

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12/8/2017 D Narash

✅ Trip Verified | Kolkata to Mumbai. I had a wheelchair passenger. Indigo provided no help getting onto the flight to Mumbai on Nov, 15. She had to walk to the gate. They issued the boarding pass but didn't wait for us and closed the gate 35 minutes before departure. They then charged me extra Rs.6500 to get us on to another fl...

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12/8/2017 D Narash

✅ Trip Verified | Kolkata to Mumbai. I had a wheelchair passenger. Indigo provided no help getting onto the flight to Mumbai on Nov, 15. She had to walk to the gate. They issued the boarding pass but didn't wait for us and closed the gate 35 minutes before departure. They then charged me extra Rs.6500 to get us on to another fl...

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12/2/2017 U Patel

✅ Trip Verified | Hyderabad to Bengaluru. Travel time, check in procedure, check out procedure and baggage collection are smooth and good. Inside flight service is not good. Our company has booked the ticket along with meals as well. I am not aware of it. I didn't check my boarding pass properly for special service. Crew members...

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