InterJet

2
104

InterJet Fleet


113 InterJet reviews

6/24/2019 J Keen

✅ Trip Verified | My family and I initially had a nonstop flight from Puerto Vallarta to Los Angeles. Two weeks before our trip I was notified that Interjet changed and cancelled all non-stop flights from PVR to LAX and they stuck us on another flight that had a layover in Mexico City of 1.5 hrs. Nightmare started when they fir...

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6/17/2019 M Mara

Not Verified | Interjet is the shoddy bus version of an airline. Firstly, as many other reviewers have said, two of my flights were cancelled without any sort of communication from Interjet. It took to me calling them and only then I discovered they were cancelled! The staff members do not have the professionalism or aptitude f...

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6/11/2019 E Garbian

✅ Trip Verified | Mexico City to Dallas. Flying in interjet was my worst experience, they made me lose my flight by not providing the correct information and refused to give me a refund, and worst of all they lost my luggage and can’t recover it, Customer service takes around an hour for them to answer the phone. Igot no help f...

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6/9/2019 N Mason

✅ Trip Verified | Tuxtla Gutierrez to Mexico City. Booked this flight as American 8294, knowing it was operated by code share partner, but thought that meant as a Platinum AA member that I'd at least have an advocate in the case of problems. No!Flight into MEX was delayed as plane had to divert to Acapulco to refuel and missed ...

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6/5/2019 K Cratsenberg

Not Verified | Was notified that direct flight from Los Angeles to Puerto Vallarta on May 6 was being delayed by more than 12 hours supposed to leave at 9:40 am arrive in PVR at 3 pm. New flight leaving at 11:30 pm from LAX landing in Mexico City at 3 am on 3/7/19, then leaving for Puerto Vallarta after 10 am on 10/7/19. Meani...

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6/4/2019 Leonardo Galvez

Not Verified | I booked my flight months before my travel date. Interjet calls to tell my flight has been canceled and I will get a refund and this was a month before my flight I said okay. It is June 3 and I still haven’t gotten a refund. Spoke to so many people and everyone is useless. Long waiting time and never getting my m...

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6/3/2019 M Lachirez

✅ Trip Verified | Los Angeles to Tuxtla via Mexico City. Worst experience ever, never taking this airline again. I had a flight out of LAX at 23:20 which was cancelled within the hour. That of course meant I was losing my connecting flight from MEX to TGZ. Now I had a layover which was twice as long as before and meant that I w...

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5/29/2019 Gladys Ayala

✅ Trip Verified | Mexico City to New York. The worse airline ever. I don’t know why they schedule a flight when they are going to be late for boarding late for departing and late for arriving. The flight attendants have an attitude they don’t want to work there we are paying for the service and they are hire for it. The only go...

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5/24/2019 Jose Lopez

✅ Trip Verified | Cancun to Juarez via Mexico City. Mexico city to Juarez flight Cancelled for no reason. Interjet Airlines are currently going through financial and personnel difficulties. Just read the current news to confirm. Forced to wait 13 hours until next available flight. Slept on the floor a few hours and walked aroun...

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5/23/2019 Maria Elena Guadarrama

✅ Trip Verified | Guanajuato to Mexico City. The worst error I ever made choosing this airline. It was a nightmare. They charge for the luggage, and because I asked for another place in the plane at the front desk (after extra charge) they mark my boadding pass with several "SSS" so I was searched like I was transporting a ton ...

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5/22/2019 L Garenez

✅ Trip Verified | Mexico City to Lima. I like Interjet for short flights within Mexico, but for flights of more than 5 hours it is exhausting (6 hours of flight plus an hour and a half delay already on board) and without an entertainment system. It's the first time I take such a long flight with them and I do not know if I woul...

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5/21/2019 P Keare

✅ Trip Verified | Mexico City to Obregon. Interjet cancelled both of my flights without any warning (I only found out when I happened to check the app). They rebooked both flights, for different locations and dates! I called and asked for a full refund, and they agreed. However, after several weeks of not receiving the refund, ...

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5/18/2019 Luis Gomez Zarate

✅ Trip Verified | Vancouver to Guatemala via Mexico City. My sister flying with our father ashes with all the paper work given by the funeral home here in Canada was insulted by INTERJET staff in Mexico City airport by asking her to put the ashes in check in luggage and saying the letter from funeral home have to be in a funera...

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5/11/2019 L Valero

✅ Trip Verified | We had a flight from Chicago OHare on Monday 11/26 at 12am. Due to a big blizzard that happened the flight was cancelled. Interjet offered us with no hotel accommodations or a next day flight. Instead they left us on the floor of the airport and a flight three days later on Wednesday 11/28. We drove 3 hours to...

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5/1/2019 J Bernal

✅ Trip Verified | Chicago to Guadalajara. Three tickets purchased. One for my grandfather who passed away the day we were scheduled to fly. Since this was an inconvenience to Interjet we had to pay an additional $600 to set up new flights. Not get our money back. Just pick new dates since we had lost a family member. They didn’...

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4/25/2019 S Heale

✅ Trip Verified | Houston to Mexico City. I’m flying to Mexico City after spending 4 days in Houston with a carry on which I was pleased with myself for packing seeing as though I will be gone a total of 8 days. Upon checking in with Interjet, I found that my carry on exceeded the allotted weight by 4lbs. I went back and forth ...

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4/23/2019 L Jalescka

✅ Trip Verified | Mexico City to New York. First the schedule changed from midnight to 3.50AM. I wasn’t told I could change my flight until 3 days before my flight when it was too late. Then I couldn’t check in online so called and was told I had to arrive 3 hrs early. Arrived and we were delayed 40mins - they wouldn’t give any...

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4/9/2019 Sharon Tiedemann

Not Verified | Thought I was getting a great deal when I bought tickets for $98 one-way going from Las Vegas to Cancún. When we arrived at the Las Vegas airport they said our second leg from Mexico City to Cancun was canceled. The ticket agents ticketed our luggage all the way to Cancún. Even though the flight was canceled and ...

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4/1/2019 J McKee

Not Verified | Cancun to Toronto. I will not fly with Interjet again. I have traveled extensively and am extremely easy going- but this airline made me furious. As per the previous reviewers comments, my husband and I were on the same flight and everything they said about the chaos of the check-in process was true. We stood in ...

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4/1/2019 R Heller

✅ Trip Verified | Toronto to Cancun. This was our first experience with Interjet, and will be our last. My husband and I had a horrible experience with the check-in process at the Cancún airport. Interjet clearly did not properly staff the counter, nor was your staff correctly trained. It was highly inefficient, and the lack of...

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