Jazeera Airways

Customer reviews

9/11/2019 H Sarzen

✅ Trip Verified | Kuwait to Beirut. I booked for Jazeera Airways and reached the airport 2:30 hrs prior to departure there was a lot of rush in the airport and when my turn reached to check in 40 minutes prior to departure the counter was closed for me and 2 other passengers and not allowing us to check in or at least for me ge...

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7/28/2019 H Massim

✅ Trip Verified | Doha to Amman via Kuwait. The worst ever experience with international flight. Delays from the beginning to the end of the whole trip. Small transit halls limited to the gates some times. Delays vary from 3 hours to more than one day if the connection flight is missed due to the delay. Have to argue with compa...

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7/28/2019 Hassan Abouzeid

✅ Trip Verified | Flight to Cairo yesterday was delayed by 5 hours. Flight to Kuwait today was delayed by 6 hours. They never inform you of the delays, despite having my email and mobile. Flew one leg with my mother, who is 90. They made me pay for a wheelchair for her, and then I had to push it myself because their employee ne...

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4/26/2019 S Baker

✅ Trip Verified | Kuwait City to Dubai with Jazeera Airways. 12 hours before the flight and they have already delayed it twice. For such a short flight, it’s really bad. Customer service told me this always happens. Based on other reviews - it seems like it. Stay away. Whoever owns this airline seems really keen on running the b...

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4/5/2019 William Gonzaga

✅ Trip Verified | Dubai to Kuwait. The worst airline experienced. I will never ever fly again with Jazeera. Original flight should be 2am but move to 4:30 then move to 6:30. I ask why they have change the schedules and the lady in the counter didn’t give any answer. I will never recommend this Jazeera to all my colleagues.

3/21/2019 Palak Patel

✅ Trip Verified | Dubai to Ahmadabad via Kuwait. The worst international flight i ever had. The cabin crew didn't even welcomed us well on board. My flight got delayed for 3 hours. I already did web check in the morning and they call me in noon saying that my flight is canceled. They were fooling me! Anyhow i asked to manager a...

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11/25/2018 M Wasimari

✅ Trip Verified | Jeddah to Mumbai via Kuwait. Not recommended if travelling with children. Worst service ever experienced by airline and in-flight staff. No declaration of meal included or not included on ticket. Also no information on baggage check-in counter staff. Restrictions for entry to duty free at Kuwait airport. No su...

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9/24/2018 M Sharam

✅ Trip Verified | Kuwait to Dubai. I have always used Jazeera and was satisfied except when they introduced this new terminal and block the access to duty free, it feels like you are in temporary jail and forbidden from all other services such as lounge etc. I will never use Jazeera again unless they allow access between termi...

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8/15/2018 A Hamad

✅ Trip Verified | Doha to Alexandria via Kuwait. I had two flights which were both delayed. No notice was given you get notified when you are at the counter. We landed in Kuwait and were not allowed to enter the airport and remained literally imprisoned in the new terminal. 7 hours where there is no food or water or any kind of...

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7/6/2018 M Sareen

✅ Trip Verified | Amman to Doha via Kuwait. Worst airline I have ever been on. On the way to my destination the first plane was delayed by over an hour, resulting in me missing the second plane, as the transit time is 55 minutes, enough if both flights are on time. Instead of reaching my destination at 10.10am, I reached there...

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6/25/2015 Abdulaziz Murad

Kuwait to Mashhad in April 2015, A320 aircraft. Flight on time, seat was comfortable. No personal screens onboard this aircraft. Food was good for 2hrs flight. Return flight was similar standard.

8/18/2014 Mansour Alkhuzam

I flew on Jazeera Airways on 22nd December 2013 it was a short flight from Kuwait to Jeddah international airport. The service in Kuwait airport was excellent the staff at the airport were really helpful and kind. Takeoff and landing was on time. The food was delicious! Leg room in economy class comfortable - great value for mon...

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10/23/2011 J Bacallado

Jeddah-Kuwait A320 economy. Flight on time check in very fast and easy. Boarding by bus (as usual in Jeddah). On board service was great for 2 hr flight. FA very nice. No IFE on this rout but airshow all times on screen. Arrival prior to schedule. Bags on track on arrival. Very nice experience.

4/19/2010 David Graubard

DOH-KWI with 2 friends and enjoyed the flight. Check in great - staff friendly. Checked bag 2kg over and they didn't ask for extra payment. Boarding via bus and organized. Flight was maybe 40% full so had a full row to myself. Seats comfortable (more space than other LCC in Europe) flight attendants friendly and smiling. Bathroo...

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4/13/2010 G Misioch

I have flown with Jazeera many times. The seats are comfortable and staff usually polite. I have not had problems with an delays except once on a Bahrain-Kuwait flight (1 hour). Flight prices are good value for money if booked early. Prices for food/drink on board are acceptable.

4/10/2010 Gabriella Lartisa

I have travelled with Jazeera Airways on many occasions from Kuwait to Larnaca Bahrain Beirut etc. Generally the service is good for the money however if you do not book early the fares can be very high. Destinations are removed without informing customers and you never know when they will be resumed and when you contact custome...

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8/9/2009 E Robinson

Whatever you do do not subscribe to the Al Jazeera Airways newsletter. It is impossible to unsubscribe. I would not travel with an airline that cannot comply with standard legislation around the word on email marketing.

3/3/2009 Mohammed AlAdsani

Beirut - Kuwait (Jazeera Plus cabin). Ground-staff rude and inefficient. My luggage arrived as one of the last pieces in Kuwait Airport rather than first off! Cabin crew friendly and attentive food free Jazeera Plus cabin is comfortable. Toilets were clean and food tasty.

11/5/2008 R McCarthy

DXB-KWI-DXB Economy Class. Jazeera is clean relatively spacious and on-time even if there are no complimentary meals or many other frills. The staff are not terribly friendly but not rude either. The female flight attendants seemed warmer than the male ones. My only issue with the service was the check-in at Dubai. It was just r...

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4/28/2008 P Lay

DXB-KWI-SAW (Istanbul Sabiha Goken Airport) return. For a low cost airline I was impressed with the online booking system inflight comfort (leather seats good legroom free IFE (bring your own headset or buy one on board) and connecting flight service. The shows/movies were a mix of Arabic and English as was the audio channels (x...

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