Jet Airways


Jet Airways Fleet

1066 Jet Airways reviews

5/11/2019 K Rafelt

✅ Trip Verified | Mumbai to Amsterdam. Worst airline ever. I flight to Delhi on April 6th, plane was dirty, old, food basic. No entertaiment on board. What is more on the way back the flight was cancelled and I needed to wait in Mumbai for two days. Now it is not possible to get any refund from the airline as the ticket was bou...

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4/16/2019 B Vijay

Not Verified | Jet Airways is a third class airline. I booked the ticket from Ahmedabad to Mumbai but after 2 days I got the message that they cancelled the flight for operation reasons. So I called customer care executive with holding line 1.45 hrs and make arrangement in another flight. Unluckily that flight was also canclled ...

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4/13/2019 Sakkhie Saheli

Not Verified | London to Mumbai in December 2018. Staff absolutely useless. My child meals were pre-booked by the travel agent and the staff did not supply any food for my child saying the travel agent messed it up!! Seriously? My travel documents had information of meals booked and staff decided their own things. Absolute idio...

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4/13/2019 S Marisanto

✅ Trip Verified | My initial departure flight to Pune was canceled a week before departure date. At first we kinda accepted it and get along with the rerouted flight to Mumbai. Because of this I need to stay at hotel in Mumbai before continuing my trip to Pune by car in the morning. Yet it doesnt simply end with re route troubl...

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4/11/2019 A Bashuni

✅ Trip Verified | Toronto to Delhi via Amsterdam. The condition of aircraft was deplorable, 20+ hrs journey no entertainment system was provided, and the staff neither good either. They were having fun mingling amongst themselves, instead of serving and taking care of customers. Wont ever fly again, and not like they seem to be...

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4/9/2019 Nikita Biswas

✅ Trip Verified | Vadodara to Bangalore. Cancellation of the flight without any prior intimation to the flyers. I had a flight scheduled for 5:15 am which got cancelled without me being informed. I got to know this after reaching the airport while looking for my flight number. The Jet Airways staff were very rude as if it was my...

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4/6/2019 D Gaurankar

✅ Trip Verified | London to Mumbai. Jet Airways Heathrow ground staff was abusive on a phone call with her colleague while she made us wait on the side. We had a situation And had to ask the agent if she can find out with the manager if there’s any way out. I found it very rude and unprofessional. It doesn’t end there. She wa...

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4/5/2019 Steven Field

✅ Trip Verified | Received an email from Jet Airways 7 days before my return flight, they cancelled the Goa to Mumbai leg and offered no alternative, spent 3 days trying to contact customer services, unsuccessful. Had to purchase this leg with an alternative carrier. Made the Mumbai to London connection, plane dirty, flight cre...

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4/4/2019 D Sherman

✅ Trip Verified | London to Bangalore via Mumbai. The worst international flight I have ever boarded in my life. I flew with Jet Airways before also and was ok but this was horrible. LCD screen entertainment system is not working through out the flight. Food was pathetic and there was shortage of food and cabin crew where behavi...

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4/4/2019 Jennifer Lewis

Not Verified | Bangkok to London via Mumbai. My son booked with this airline to return to the UK from Thailand on 23.04.19. He is still in Thailand with an email cancelling his flight home. A young man left stranded. No explanation. I am absolutely disgusted. I have had to purchase another flight to help him get home. They prov...

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3/31/2019 Paul George

Not Verified | Delhi to Goa via Mumbai. Terrible business ethics. I booked my flight over one month ahead, then they emailed me three days before traveling saying flight was canceled. I had to purchase new tickets at over twice the price from a different airline. No offer of refund in the email -I had to call twice (over one ho...

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3/27/2019 David Urbanek

✅ Trip Verified | Delhi to Cochin. Even though the airline is facing a financial problems and the pilots consider going on strike I thought I would not be that bad. First of all, no leg room at all, no free snack nor beverages. On the other hand, the main goal has been reached - successfully we made it to the final destinations...

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3/27/2019 Biju Emmanuel

✅ Trip Verified | I booked my ticket and received an email saying that the flight cancelled and need change the flight for onward journey. Then I had to change my coach by paying £12 extra. After my onward journey they send another email that my return flight cancelled from Cochin to London and they have no option for me. They ...

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3/24/2019 Naveen Dhakal

✅ Trip Verified | I booked my flight from Coimbatore to Mumbai on 14th of April 2019. Jet Airways rescheduled the flight by 20 hours. Again rescheduled for 22 00 hours. Couple of days back I got a notification that my flight is been canceled. It's really unfair part from Jet Airways. For your internal issue you cancelled flig...

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3/21/2019 Buathong Klomthaisong

✅ Trip Verified | Mumbai to Bangkok. Jet Airways is a joke of an airline. We booked 3 economy tickets using mile awards 8 months in advance. One-way from Mumbai to Bangkok. The airline cancelled our flights twice; 12:30 PM to 08:30 AM, and again to 01:55 AM. The last time there was no automatic re-booking and we had to call fro...

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3/20/2019 D Norris

✅ Trip Verified | The service was terrible. At the gate, they didn't have any speakers to announce boarding zones, only a couple of guys yelling at the top of their voices. This naturally led to a lot of confusion and arguments between the people lined up. Seats were uncomfortable. I do not know how these seats are different fro...

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3/20/2019 C Edwards

✅ Trip Verified | Mumbai to Nagpur with Jet Airways. Cancelled flight without explanation and no alternatives provided. Had to phone the call centre for a refund, which took 45 minutes and was told that it would take 7-10 working days to process! No apology. Would never use again!

3/19/2019 Sameer Phatak

✅ Trip Verified | Mumbai to Bengaluru. Flew Jet Airways for a business trip. Turned out to be a great experience. Staff at BOM airport was very polite and helpful. They had deployed a few people for crowd management. Check in was quick, so was boarding. In flight experience was good - since I had a corporate booking, a meal was...

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3/18/2019 V Shakawar

✅ Trip Verified | Pune to Abu Dhabi flight scheduled for 19th March cancelled without any notice. Received a curt email saying flight is cancelled. Did not give any alternative option. Had to call up Call Center and after a hold time of 30 mins was told that options available were only with 10 hour layovers. Wouldn't recommend ...

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3/15/2019 H Sharesh

✅ Trip Verified | London to Baghdogra via Mumbai. Worst airline! Would pay a little more to get a different airline next time. Rude staff! Both my luggage were damaged by the baggage handlers. On my arrival to India I found one of my suitcases was broken even though fragile stickers were stuck. On my return, brand new suitcase ...

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