Jin Air

Customer reviews

5/12/2019 E Yun

✅ Trip Verified | Jeju to Seoul. The online website to purchase tickets was easy to use as a foreigner. There was an English option unlike T'way air. The check-in, boarding process was very efficient. The plane was spacious and the seats comfortable for a budget airline. I would fly with them again.

11/30/2018 A Kelsey

✅ Trip Verified | Seoul to Vientiane. I had to wait an hour standing in line just to receive my boarding pass. I was not able to check in online. While waiting in line, they also allowed someone to bypass me who hadn’t been waiting in line at all. Once on board, I found the seats weren’t comfortable. The bathroom was the smalle...

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6/27/2018 A Singh

Not Verified | Seoul to Jeju. Actually I had quite good experience with service and seats. But three times I booked a Jin Air flight and two times the website crashed while paying. I didn't even receive a ticket via mail but they took my money. After several calls and being on hold for like 20 minutes i finally got my ticket. J...

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5/19/2018 M Darbell

✅ Trip Verified | Seoul to Angeles Manila. This airline is cheap at first but the extra fees to book is crazy pay for any seat, pay extra for food, pay extra if the bag is over 15kg, and as always delayed

6/9/2017 Igor Chernyak

✅ Verified Review | Seoul Incheon to Hong Kong leg was perfect. Departure / arrival in-time, the plane was new Boeing 737. The seats are comfortable, some snacks and water was offered free of charge. The staff was really helpful and was taking care of passengers during the whole flight. For return flight, the staff was still gr...

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4/30/2017 Frank Mauz

✅ Verified Review | Seoul Incheon to Tokyo Narita. First time to fly on a LCC and very pleased. Efficient check-in. Departed a few minutes late, but arrived on time. No extra charges like LCC in United States. Despite super saver fare, check-in agent let me choose seat and suggested first row for more legroom. Cute snack box ha...

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9/6/2016 Samuel Higgs

✅ Verified Review | Overall, Jin Air is a solid low cost carrier. I flew a roughly 5 hour route between Incheon and Vientiane, and the experience was generally positive. My only complaint is regarding seat comfort. The seats seem to be narrower than those on other airlines I have flown, and the pitch is nothing to brag about. O...

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3/25/2016 Tshung Ching Tay

Seoul Incheon to Chitose, and this is my first trip on board Jin Air. This is a low cost airline, no in flight entertainment on board. Nonetheless, the crew are vibrant young, friendly, attentive that keeps walking on the aisle on the aircraft to ensure passengers are well taken care. This is definitely the best low cost airline...

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10/20/2015 C Im

Jin Air is a low-cost carrier owned by Korean Air. Old aircraft, no in-flight entertainment. Friendly flight attendants and excellent low cost service onboard. It was a pleasant flight overall.

8/21/2015 C Williams

Strictly a ride from one place to another and not a very good ride at that. There were no pillows, blankets, headphones, or TVs. Just a seat. They served a lunch box with cold snacks and a cup of water. They did have was plenty of screaming babies, for 4.5 hours one would start and the others would chime in. So, you folks that h...

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5/1/2015 M Manuel

Flight from GMP-CJU. Emergency seats are offered for free. Also luggage. Free drinks and friendly cabin crew. What else for a LCC? I wish we could have such a LCC here in Europe.

12/17/2013 L Nagel

LJ001 on 15 December 2013 travelling from ICN to BKK. This is supposed to be a budget airline. Indeed there were no TV's on board and the second meal (the first was something in between a full meal and a snack) had to be paid for. Otherwise great service from this airline. I for one never had an airline where the staff were walk...

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6/24/2012 Simon Brumfit

HKG-ICN. This is a Korean low cost carrier. Low cost in the Asian sense (you still get a meal box and numbered seating). I used them having got stuck in Hong Kong after a problem with my Cathay ticket. The station manager at Hong Kong was very helpful. The flight was a third full and the service friendly and efficient. On-time a...

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12/29/2011 Ophelia Dai

HKG-Cheju return - a special chartered flight. This is a new budget airline mostly using the old aircraft of Korean air (domestic). All economy with 3-3 seating. Check in at HK airport was painfully slow but it's made up for with courteous service onboard. Cabin crew are smartly dressed creating an energetic image. For a 3 hour ...

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5/7/2011 S Kim

ICN-MFM. Very nice flight for an airline I haven't even heard of. Almost as good as the As8anja Airlines transpacific that I had before it. Also offers a very nice price. Food was served.

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